Geek Squad® - 24/7 Support - 3 Year

From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.


Ratings & Reviews

Overall Customer Rating:
Rating 4.45 out of 5 stars.
91% of customers would recommend this product to a friend (868 out of 958)

Support Details

  • Membership can be used on three devices (PC, Mac, tablet or iPad), even if it was not purchased at Best Buy.
  • 24/7 Support can be provided in store, online and over the phone. For an additional fee, it can be provided in your home.
  • A high-speed Internet connection is required for online support.
  • Your anti-virus/anti-spyware software must be active and up to date.

Included Free

Webroot Secure Anywhere - 3-Device - 3 Year Subscription - Android/iOS - Mac/Windows [Download]
Webroot Secure Anywhere - 3-Device - 3 Year Subscription - Android/iOS - Mac/Windows [Download]
Whether you're shuttling from your office to the bank, boarding a plane for a business trip or trekking across campus, you're always on the go. And wherever you go, you depend on technology to keep your line of communication open and your life managed. You don't have time for phishers, viruses and other online threats but you also don't have time for labor-intensive Internet security software. With the security features and blazing-fast, behind-the-scenes scans of Webroot SecureAnywhere Internet Security 2013, your PC, Mac and mobile devices (Android and iOS) stay automatically protected while remaining totally accessible, so you don't have to compromise safety for convenience. Utilizing cloud technology, this 3-device edition of Webroot SecureAnywhere Internet Security 2013 stays on top of the latest evolving threats, including phishers, viruses, identity thefts and more, without requiring you to run a single manual update, and while consuming minimal system memory. Since you're always on the run, the software offers anywhere access from a unique online portal that allows you to securely manage and monitor your devices from afar. If a thief steals your mobile device or it's lost somewhere where it's vulnerable to prying eyes, you can use SecureAnywhere to remotely lock, wipe or locate it to safeguard your personal information. Shop, bank and communicate online confidently and easily, thanks to the MyPasswords and Identity Shield features that prevent cybercriminals from accessing your sensitive data. Don't let online threats - or slow system protection software - get in your way. Get Webroot and feel SecureAnywhere.

Service Features

Available for PCs, Macs, tablets and iPads

Membership is good for three devices, even if it wasn't purchased at Best Buy.

Agents Available Around the Clock

Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents. In-home support is also available for an additional $49.99.

Premium Internet Security Software at No Extra Charge

Block viruses and spyware, and identify unsafe links and search results.

Wi-Fi signal test

We'll assess your current setup and signal strength

Unlimited Virus Removals

We'll remove any viruses your device encounters.

Unlimited Computer Tune-Ups

We'll give your computer an annual tune-up, which includes operating system software updates, screen cleaning, fan cleaning and keyboard cleaning.

Device Setup and Connection to Existing Home Network

We'll get your device running and connect it to the Internet.

Overall Customer Rating

91%of customers recommend this product.



Most Helpful ReviewsSee all customer reviews

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