Total Tech Support

360 Home Plans

Call 1-888-543-9876

or Sign Up Online ›

Best Buy. Geek Squad.

Our Ultimate Coverage

Cover nearly all of your electronics and appliances

Starting at $14.99 a month360 Home Plans Disclaimer 1: See 360 Home Plans Disclaimer Section

Compare Our 360 Home Plans

Watch a video about the plans

360 Home Support

Support

$14.99 per
month

or $149.99 annually

  • Unlimited 24/7 support for nearly all of your electronics and appliances, no matter where you bought them360 Home Plans Disclaimer 2: See 360 Home Plans Disclaimer Section
  • Expert advice, education, setup, diagnosis and troubleshooting
  • Wi-Fi and streaming network support, software support, and computer virus removal
See more details
360 Home Support

Call 1-888-543-9876

or Sign Up Online ›

Read the full Plan Summary of Coverage

Unlimited Support

We can help set up, diagnose and troubleshoot your products and software, remove viruses on your devices, and maximize your Wi-Fi performance.

Nearly all of your electronics and appliances are covered under this plan, no matter where you bought them. And you can get help online, by phone, and at Best Buy stores.360 Home Support Disclaimer 1: See 360 Home Support Disclaimer Section

If you purchase a monthly plan and need support within the first 30 days, a $49.99 first-time usage fee will apply (in addition to the monthly plan charge). In addition, if we ever need to visit your home to provide support, a $49.99 service fee will apply.

Expert Advice

Our Advisors will help you set up, use and understand your new products.

Products Covered by 360 Home Support360 Home Support Disclaimer 1: See 360 Home Support Disclaimer Section

  • Cameras & Camcorders
  • Cell Phones
  • Computers & Tablets
  • Large Appliances
  • Portable Audio
  • Small Appliances
  • Smart Home
  • TV & Home Theater
  • Video Gaming
  • Wearable Technology

360 Home Support Disclaimer 1 360 Home Support technical support coverage is limited in scope and to certain types of electronics and appliances in a single family dwelling. For full details, see Schedule A to the terms and conditions.

360 Home Support Plus

Support + Repair

$39.99 per
month

or $449.99 annually

  • All the features of the 360 Home Support plan, plus:360 Home Plans Disclaimer 2: See 360 Home Plans Disclaimer Section
  • Expert repair for your electronics and appliances360 Home Plans Disclaimer 3: See 360 Home Plans Disclaimer Section
  • Pay only a $49.99 service fee for repairs after the first 30 days of your plan360 Home Plans Disclaimer 4: See 360 Home Plans Disclaimer Section
See more details
360 Home Support Plus

Call 1-888-543-9876

or Sign Up Online ›

Read the full Plan Summary of Coverage

Unlimited Support

We can help set up, diagnose and troubleshoot your products and software, remove viruses on your devices, and maximize your Wi-Fi performance.

Nearly all of your electronics and appliances are covered under this plan, no matter where you bought them. And you can get help online, by phone, and at Best Buy stores.360 Home Support Plus Disclaimer 1: See 360 Home Support Plus Disclaimer Section

If you purchase a monthly plan and need support within the first 30 days, a $49.99 first-time usage fee will apply (in addition to the monthly plan charge). In addition, if we ever need to visit your home to provide support, a $49.99 service fee will apply.

Expert Advice

Our Advisors will help you set up, use and understand your new products.

Expert Repair

We'll repair nearly all of your electronics and appliances — pay only a $49.99 service fee for repairs after the first 30 days of your plan.360 Home Support Plus Disclaimer 1 and 2: See 360 Home Support Plus Disclaimer Section

Need a Repair Right Now?

If you need a TV or appliance repaired in the first 30 days of your plan, pay an additional $99.99 service fee and we'll cover repairs up to $500.360 Home Support Plus Disclaimer 2: See 360 Home Support Plus Disclaimer Section

Products Covered by 360 Home Support Plus360 Home Support Plus Disclaimer 1: See 360 Home Support Plus Disclaimer Section

  • Cameras & Camcorders
  • Cell Phones
  • Computers & Tablets
  • Large Appliances
  • Portable Audio
  • Small Appliances
  • Smart Home
  • TV & Home Theater
  • Video Gaming
  • Wearable Technology

360 Home Support Plus Disclaimer 1 360 Home Support Plus technical support and repair coverage is limited to certain types of electronics and appliances in a single family dwelling, with some exceptions. See the full list of products covered in Appendix A to the terms and conditions. Maximum annual benefit for repair coverage is $2,500.

360 Home Support Plus Disclaimer 2 During the first 30 days of coverage under the 360 Home Support Plus plan, claims for repair of electronics and appliances are limited to TVs, refrigerators, ranges, dishwashers, microwaves, washers and dryers; each subject to a Service Fee of $99.99; and limited to a maximum aggregate benefit of $500.

360 Home Support Complete

Support + Repair + HVAC

$79.99 per
month

or $899.99 annually

  • All the features of the 360 Home Support and Plus plans, plus:
  • Expert repair for heating, cooling and other home systems360 Home Plans Disclaimer 5: See 360 Home Plans Disclaimer Section
  • Pay only a $49.99 service fee for repairs after the first 30 days of your plan360 Home Plans Disclaimer 6: See 360 Home Plans Disclaimer Section
See more details
360 Home Support Complete

Call 1-888-543-9876

or Sign Up Online ›

Read the full Plan Summary of Coverage

Unlimited Support

We can help set up, diagnose and troubleshoot your products and software, remove viruses on your devices, and maximize your Wi-Fi performance.

Nearly all of your electronics, appliances, and heating/cooling systems are covered under this plan, no matter where you bought them. And you can get help online, by phone, and at Best Buy stores.360 Home Support Complete Disclaimer 1: See 360 Home Support Complete Disclaimer Section

If you purchase a monthly plan and need support within the first 30 days, a $49.99 first-time usage fee will apply (in addition to the monthly plan charge). In addition, if we ever need to visit your home to provide support, a $49.99 service fee will apply.

Expert Advice

Our Advisors will help you set up, use and understand your new products.

Expert Repair

We'll repair nearly all of your electronics, appliances, and heating/cooling systems — pay only a $49.99 service fee for repairs after the first 30 days of your plan.360 Home Support Complete Disclaimer 1 and 2: See 360 Home Support Complete Disclaimer Section

Need a Repair Right Now?

If you need a TV, appliance or most heating/cooling systems repaired in the first 30 days of your plan, pay an additional $99.99 service fee and we'll cover repairs up to $500.360 Home Support Complete Disclaimer 2: See 360 Home Support Complete Disclaimer Section

Products Covered by 360 Home Support Complete360 Home Support Complete Disclaimer 1: See 360 Home Support Complete Disclaimer Section

  • Cameras & Camcorders
  • Cell Phones
  • Computers & Tablets
  • Large Appliances
  • Portable Audio
  • Small Appliances
  • Smart Home
  • TV & Home Theater
  • Video Gaming
  • Wearable Technology

The plan also covers heating and cooling systems, humidifiers, water heaters, garbage disposals, ceiling fans, water faucets, and most plumbing and electrical work.

360 Home Support Complete Disclaimer 1 360 Home Support Complete technical support and repair coverage is limited to certain types of electronics and appliances and home systems in a single family dwelling, with some exceptions. See the full list of products covered in Appendix A and Schedule C to the terms and conditions. Maximum annual benefit for electronics and appliances repair coverage is $2,500. Maximum annual benefit for home systems repair coverage is $5,000.

360 Home Support Complete Disclaimer 2 During the first 30 days of coverage under the 360 Home Support Complete plan, claims for repair of home systems are limited to furnaces, air conditioning systems, and water heaters; each subject to a Service Fee of $99.99; and limited to a maximum aggregate benefit of $500.

Need a Repair Right Now?

Do you have a TV or large appliance that needs to be repaired right away? During the first 30 days of a 360 Home Support Plus plan, pay an additional $99.99 service fee and we'll cover repairs up to $500.360 Home Plans Disclaimer 4: See 360 Home Plans Disclaimer Section

During the first 30 days of a 360 Home Support Complete plan, we'll also repair most heating and cooling systems for the same $99.99 fee.360 Home Plans Disclaimer 6: See 360 Home Plans Disclaimer Section

How Our Plans Can Work For You

Tonya works at home using her laptop and cell phone, and she needs a fast, dependable Wi-Fi signal.

Tonya chose 360 Home Support

Tonya was unhappy with her Wi-Fi speed. After doing a diagnosis remotely, Tonya's Advisor recommended a new router, helped her set it up, and optimized her settings remotely.

She was seeing pop-up advertisements on her laptop, so an Advisor connected to her laptop remotely and cleaned out the problematic virus.

She wanted to stream movies on her TV, so Advisors explained her choices, helped her set up a smart device remotely, and helped her register for a streaming service.

Tonya has received regular support for her products and hasn't needed repairs, so the Support plan has been the right choice.

360 Home Plans Disclaimer 1 When you purchase a 360 Home Plan, your plan will automatically renew on a monthly or annual basis unless you cancel by calling us anytime.

360 Home Plans Disclaimer 2 360 Home Support technical support coverage is limited in scope and to certain types of electronics and appliances in a single family dwelling. For full details, see Schedule A to the terms and conditions. The first time you need any type of technical support during the first 30 days of coverage under a monthly plan, you will be required to pay a one-time Service Fee of $49.99. Following the first 30 days of coverage, each time you need in-home support under either a monthly or an annual plan, you will be required to pay a Service Fee of $49.99. Remote technical support following the first 30 days of coverage under either a monthly or an annual plan is not subject to the $49.99 service fee.

360 Home Plans Disclaimer 3 360 Home Support Plus repair coverage is limited to certain types of electronics and appliances in a single family dwelling, with some exceptions. See the full list of products covered in Appendix A to the terms and conditions. Maximum annual benefit is $2,500.

360 Home Plans Disclaimer 4 During the first 30 days of coverage under the 360 Home Support Plus plan, claims for repair of electronics and appliances are limited to TVs, refrigerators, ranges, dishwashers, microwaves, washers and dryers; each subject to a Service Fee of $99.99; and limited to a maximum aggregate benefit of $500.

360 Home Plans Disclaimer 5 360 Home Support Complete repair coverage is limited to certain types of home systems in a single family dwelling, with some exceptions. See the full list of products covered in Schedule C to the terms and conditions. Maximum annual benefit is $5,000.

360 Home Plans Disclaimer 6 During the first 30 days of coverage under the 360 Home Support Complete plan, claims for repair of home systems are limited to furnaces, air conditioning systems, and water heaters; each subject to a Service Fee of $99.99; and limited to a maximum aggregate benefit of $500.