Meet with an Agent.
Bring your device or drive to your appointment and an Agent will diagnose your data loss. There is a $49.99 charge for this initial service.
Get an estimate.
If your recovery is fairly simple, we'll do it in store for an additional $200. If it's more complicated, we'll send your device to Geek Squad City for a deeper diagnosis and cost estimate (see chart below).
Recover your data.
We have the expertise, tools and facilities to handle everything from simple file deletion to recovering data from a hard drive with physical damage.
Receive your data.
After successful recovery, your data will be shipped back to your store on an external hard drive. You can provide us with your own drive, or we'll include one at an additional cost.
|Level 1||Level 2||Level 2 Advanced||Level 3|
|Best Buy Store||Geek Squad City: Devices are shipped to our main service center for more complicated data recovery.|
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