Schedule Your Service
To schedule an appointment at a Samsung Authorized Service Provider near you, select a state and Best Buy store below.
Service valid on select Samsung smartphone models in limited locations. Device must be dropped off before 6 p.m. local time. Reservation required. First come, first served. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process. See an Associate for full details.
We offer same-day repairs at select stores, so you can get your phone as soon as possible.1
We can help out no matter how you're covered or where you purchased your smartphone
We only use new Samsung parts that are sourced directly from Samsung, and that keeps your warranty intact
Pricing for Samsung Cell Phone Repair
Some work may be covered under manufacturer warranty at no charge. Most Samsung phones come with a 1-year parts and labor warranty. See your terms and conditions at www.samsung.com/us/support/warranty.
|Galaxy Note5, Galaxy S6, Galaxy S7||Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7 edge, Galaxy S8, Galaxy S8+, Galaxy Note8|
Front Screen Repair
Front Screen Repair with Geek Squad Protection
Back Glass Replacement
Back Glass Replacement with Geek Squad Protection
Front Glass Repair + Back Glass Replacement (package price)
Front Glass Repair + Back Glass Replacement (package price) with Geek Squad Protection
Component/Battery Replacement with Geek Squad Protection
|No Charge*||No Charge*|
*No charge for component/battery replacement if your issue wasn't cause by accidental damage.
Our Samsung Authorized Service Providers Can Repair Smartphones
Repairs We Perform
- Cracked screens
- Back glass
- Display issues
- Audio issues
- Power/charging/battery issues
- Button replacement
- Camera replacement
- Wi-Fi troubleshooting
- Software issues
- & More
Devices We Repair2Geek Squad Disclaimer 2: See Geek Squad Disclaimer Section
Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs1 on Samsung smartphones with plans from Verizon, AT&T, Sprint and T-Mobile, as well as unlocked smartphonesGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section:
- Samsung Galaxy Note5
- Samsung Galaxy S6
- Samsung Galaxy S6 edge
- Samsung Galaxy S6 edge+
- Samsung Galaxy S7
- Samsung Galaxy S7 edge
- Samsung Galaxy S8
- Samsung Galaxy S8+
- Samsung Galaxy Note8
Geek Squad Disclaimer 11. Service valid on select Samsung smartphone models in limited locations. Most repairs will be completed same-day if all necessary parts are in stock, device is not extensively damaged and is dropped off before 6 p.m. Certain repairs may require a longer mail-in exchange process. See an Associate for full details.
Geek Squad Disclaimer 22. Geek Squad, as a Samsung Authorized Service Provider, does not provide service on recalled Samsung Galaxy Note 7 devices. You may receive a replacement or refund for the Galaxy Note 7 at your place of purchase or Samsung toll-free at 844-365-6197 anytime, or go online at http://www.samsung.com. For more information on the Note 7 recall, go to: https://www.cpsc.gov/Recalls/2017/samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones.