Best Buy is a Samsung Authorized Service Provider

Same-Day Cell Phone RepairGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section

Need a Samsung phone fixed? We have select stores that offer same-day repairs and service for cracked screens, battery issues, software issues and more.Geek Squad Disclaimer 1: See Geek Squad Disclaimer Section

Geek Squad Agent

Why Choose Best Buy?

We have Geek Squad® Agents who are certified in servicing and repairing Samsung smartphones

We can help out no matter how you're covered or where you purchased your smartphones

We only use new Samsung parts, which are sourced directly from Samsung

Schedule Your Service

To schedule an appointment at a Samsung Authorized Service Provider near you, select a state and Best Buy store below.

Service valid on select Samsung smartphone models in limited locations. Device must be dropped off before 6:00 pm local time. Reservation required. First come, first served. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process. See a Blue Shirt for full details.

Our Samsung Authorized Service Providers Can Repair Smartphones

Repairs We Perform

  • Cracked screens
  • Back glass
  • Display issues
  • Audio issues
  • Power/charging/battery issues
  • Button replacement
  • Camera replacement
  • Wi-Fi troubleshooting
  • Software issues
  • & More

Devices We RepairGeek Squad Disclaimer 2: See Geek Squad Disclaimer Section

Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones with plans from Verizon, AT&T, Sprint and T-Mobile, as well as unlocked smartphonesGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section:

  • Samsung Galaxy Note5
  • Samsung Galaxy S6
  • Samsung Galaxy S6 edge
  • Samsung Galaxy S6 edge Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8+

Geek Squad Disclaimer 1 Service valid on select Samsung smartphone models in limited locations. Device must be dropped off before 6:00 pm local time. Reservation required. First come, first served. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process. See a Blue Shirt for full details.

Geek Squad Disclaimer 2 Geek Squad, as a Samsung Authorized Service Provider, does not provide service on recalled Samsung Galaxy Note 7 devices. You may receive a replacement or refund for the Galaxy Note 7 at your place of purchase or Samsung toll-free at 844-365-6197 anytime, or go online at http://www.samsung.com. For more information on the Note 7 recall, go to: https://www.cpsc.gov/Recalls/2017/samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones.