Google - Fi Wireless Unlimited Plus Talk/Text/Data SIM Kit - 1 Month
Model: PCNV00030RE
SKU: 6507736
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers are enthusiastic about the unlimited data offered by the Fi Wireless Unlimited Plus Talk/Text/Data SIM Kit, praising its international functionality and speed. The affordable price is also a major plus for many users. However, some customers experienced difficulties activating the SIM card and found the overall process challenging.
Intention was to get this & use in extra phone or iPad & had problems with it from the start, but really had trouble switching the sim to any different devices. Would recommend MINT MOBILE instead. Much smoother, worked eventually, anyways.
Posted by AintScootin
I received an expired sim kit, too. It indicates ‘activate by 10/11/2022’. I contacted Google Fi customer center but they don’t have no idea about the situation at all. The rep told me that they had no promotion with Bestbuy. I will return the sim to a nearby store tomorrow but am worrying if they won’t accept the return.
Posted by livehigh80
Misrepresented as advertised, instead of purchasing the card with one month’s of $65 credit, I’m now being double charged because as the service agent claimed they have changed their policy, but haven’t bothered to change their packaging. Originally had a previous SIM card from Google Fi that stopped working and wouldn’t activate, so purchased this new one at the price and still couldn’t activate it, packaging had a 2022 date on it. Contacted customer support initially to get it activated and to ensure I wouldn’t be charged again because they asked to reactivate the account which required another SIM card order. After a week of use, the account billing didn’t update and was being charged another $65 so contacted customer support where I was told that their terms had changed and that returning customers aren’t given the $65 credit that should come with the card when purchased. Customer support provided no assistance in clarifying why their outdated packaging is misrepresenting the terms. So I’m now having to pay $130 for one month’s of service due to misrepresentation of service on this packaging and lack of clarification from the customer service agent when setting up the product.
Posted by RobertB