GoTrax - Shift S1 Foldable Ebike w/ 15 mile Max Operating Range and 20 MPH Max Speed - Black

See those cool accessories in the picture? The Overview says, 'We added a rear storage rack and water bottle holder and much more'; what they mean is that YOU will need to find and add bottle cage, cargo rack, headlamp, since these are not included or sold separately here or on the GoTrax website. The frame does come with hex cap screws that fit a standard bottle cage. There are threaded inserts where the rack is attached in the picture, but I haven't found a rack that fits them. The battery does NOT have a USB power/charging jack as described under Features. Spare/replacement batteries for the Shift S1 are Sold Out on the GoTrax website, and I had no luck finding another source using the battery model number. Positives: The bike does fold up nicely for storage or the train. The battery can be charged either in or out of the bike, and is easily removable. The frame includes a combination lock that swings over to secure the battery in place (not shown in any of the item pictures), and there is a plastic-coated cable you can use to secure your bike. Wouldn't take much to clip the cable or undo the screws holding the lock together, but it could keep someone from quickly snatching the bike.

I purchase two of these bikes, one each for my wife and I for Christmas. One black and one white. As other reviews have stated, the photos are misleading, as especially the white bike is actually featured identically to the black. The bikes though, are great! Appear well made and thought out, comfortable to ride and fun! My concern is that my black bike came with what appears to be a used battery. Straight out of the box, the back was scratched, and part of the label torn. And this battery doesn't perform nearly as long as the other one. I filed a warranty claim on the GoTrax website, and received a reply within 12 hours. Unfortunately they said the battery is out of stock for at least 90 days and suggested that i return the bike to Best Buy instead of offering to replace it themselves, or "borrow" a battery from another new bike to send to me, since that's what i bought. A very inconvenient solution and not very customer friendly.

Misleading picture the two bikes I received don’t have spoked wheeles no rear rack no headlights or tail light and no bottle holder that’s why you got one star .