Accessibility

Best Buy is dedicated to enhancing accessibility, diversity and inclusion. We believe all of our guests should be able to easily shop online, use our smartphone apps, and access all of our other web sites and digital offerings.

We continue to improve accessibility to our online services and strive to create an accessible and barrier-free environment.

BestBuy.com and Mobile App Accessibility

We make every effort necessary to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0, as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010.

We use design standards that help customers identify, interpret, understand and interact with information presented on our web sites and mobile apps.

Software Recommendations and Settings

We follow W3C's globally recognized standards to provide content that is compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of (or the version released just prior to) the manufacturer's assistive technology applications, along with a current version of the browsers listed below. We also recommend trying different types of browsers with assistive technology applications to determine which combination works best for you.

Additionally, we support screen magnification technologies and accessibility features — like zoom, color and other image controls — that major browsers provide.

We don't provide assistive technology applications or browsers. Please visit the individual manufacturer's site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.

Contact Us with Your Accessibility Feedback

If you would like to give us feedback about accessibility at Best Buy, please call us at 1-888-BEST BUY.

Conversation bubbles

COMMUNITY FORUMS

Looking for an answer? Browse articles or search the community.

People

HELP CENTER

Find answers to commonly asked questions about orders, product information, returns and more.