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Help with Your My Best Buy® Membership

What if I forgot to enter my member ID on an order?

If you placed an order and didn't enter your member ID, you can still receive points for your purchase. Sign in at BestBuy.com and select Report Missing Points.

I think there is an error in my points. What should I do?

If you think there's an error in your points, go to Report Missing Points on BestBuy.com.

Help Center

Find answers to commonly asked questions about orders, product information, returns and more.