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Shipping, Delivery & Store Pickup

Shipping

We use these major carriers to ship our items: UPS, FedEx and USPS. In select areas we may also use these carriers to ship your items: OnTrac, Lone Star Overnight (LSO), Deliv, and Geodis.

Delivery

Our large, heavy items and Same-Day Delivery items are delivered by Best Buy or one of our delivery partners.

Best Buy Store Pickup

If you need to pick up an item quickly or change it to shipping, these pages can help:

Additional Order Pickup Options

Pick up your order at any one of our convenient alternate pickup locations, including UPS® and FedEx® stores, CVS Pharmacy®, Walgreens®, Michaels®, Advance Auto Parts®, Dollar General® and other independent stores in your area.

Pacific Kitchen & Home products

For questions regarding delivery, installation and haul-away services for Pacific Kitchen & Home products, see Pacific Sales Kitchen & Home in-home services.

Help Center.

Find answers to commonly asked questions about orders, product information, returns and more.

Community forums.

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