The Tax Exempt Customer Program is designed to allow those with a tax-exempt status to quickly and easily purchase eligible products or services at Best Buy stores and on BestBuy.com.
All customers wishing to purchase tax-exempt are required to have a Tax Exempt Customer Account. To register for a Tax Exempt Customer Account, go to Tax Exempt Customer Registration. Please note that a My Best Buy account is required in order to register for a Tax Exempt Customer Account. In most cases, your account will be activated upon registration. Your Account Status can be accessed 24 hours a day, seven days a week.
Yes. All tax-exempt customers are required to create a My Best Buy account or a Best Buy Business account on BestBuy.com to participate in the Tax Exempt Customer Program. Once you have a My Best Buy account, you can begin the Tax Exempt Customer Program registration process.
Your Tax Exempt Customer Account dashboard provides visibility to your account and certificate expiration dates, allowing you to update your account status 24 hours a day, seven days a week. You can also renew your account and add exemption certificates.
You will receive confirmation that your tax-exempt number was applied and will also be presented with the option to remove the tax exemption.
Yes. Refund details can be found on the Tax Information page.
Your Tax Exempt Customer Account expires on the same date that your tax exemption certificate expires. If there is no expiration date on your tax exemption certificate, your certificate will expire consistent with the state’s statute of limitations. Certificate expirations associated with your Tax Exempt Customer Account can be found on your Account Status page. Additionally, we'll notify you via e-mail in advance of your certificate's expiration.
No. As long as your government-issued purchase card is a centrally billed GSA SmartPay credit card (meaning the card is paid for directly by the federal government), you do not need a Best Buy Tax Exempt Customer Account.
Not sure if your card is centrally billed? Call the number on your card.
No; each employee must sign up for their own Best Buy Tax Exempt Customer Account. Each employee will have their own account number. Account numbers cannot be shared.
E-mail TaxExemptCustomer@BestBuy.com and include the following information:
Find out more about the Best Buy Tax Exempt Customer Program in the terms and conditions.
Please contact 1-888-BEST BUY, available 7 a.m. to 11 p.m. CST.