
Customers often highlight the exceptional picture quality and affordability of the 43" Class - LED - H7 Series - 2160p - Smart - 4K UHD TV with HDR. Many users are impressed with the ease of setting up the TV. Some customers also mention its suitability for gaming and movies.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
First of all let me start out by saying that I was not familiar with HiSense and yes I'm usually picky about what brands I purchase. In fact, this is the first non-Samsung TV I have purchased in about 15 years. We wanted a reasonably priced TV for my grandmother last Christmas and hastily purchased this one. We were so impressed that we bought one for my master bedroom TV. I definitely would not hesitate to purchase a larger one for my main living room TV. I am quite picky about TV's. Typically I purchase from lower end models in the Magnolia room at BB. This TV is nothing short of magnificent. It stacks up with TV's at least twice it's price. It's 'Smart' features are where it lacks compared to brands like Samsung. For me though, I use an Amazon Fire TV for streaming so the integrated streaming features of the TV don't matter much to me. I wouldn't miss them if there were no integrated features (except for TV software updates) at all. This TV is the ONLY brand to offer a full 4-year warranty. That is just awesome! HiSense is the leading TV manufacturer in Asia and I've read they are trying to make a name for themselves in the US market so they are going above and beyond competition to gain market share. I look at this TV like Kia or Hundai in the car market. They have passed competition by leaps and bounds in only a few short years. Don't pass up looking at this TV just because it doesn't have your favorite brand logo on the front. I think you will be pleasantly surprised at the quality of this TV. The picture is 4K @ 60Hz and the sound is adequate for bedrooms, etc. Like any flat screen the sound isn't going to blow you away BUT it's way better than most other TV's I looked at that would require a soundbar. On a side note, I enabled advanced HDMI features and the remote started working to control all of the features of our Amazon Fire. How cool is that?! No need to spend another bill for a Harmony remote to control our Fire TV from one remote. I am one please customer and would buy another of these in the future
Posted by JohnG
I am using this as computer monitor and I am very happy with the results for the price paid. The display is perfect as a computer monitor up to 4k@30HZ. You can run the display at 4k@60HZ but fonts don't look so good. I use the monitor for gaming and a lot of software development. The high resolution and size provide a great desktop for multiple open windows with lots of activity. I have used some of the smart TV capabilities and they are pretty cool, albeit a little bit slow in some of the menus and launching of applications. But once an app is up and running and a video stream selected the view is amazing. There are better TVs but you'll end up paying a lot more. For the money it is hard to beat this TV.
Posted by burnin
When I got home with my new TV it lacked most of the apps people use. No HBO or Starz apps, no Sling TV app, none of those. I had issues with Youtube App the first 3 months of owning it, the app stopped working altogether and won't connect to Youtube. Last night I started having horizontal lines at bottom and top of screen and the whole picture shakes. I have a 2 yr protection plan with Geek Squad, called them today, only to find out the protection plan is actually with Hisense, not Geek Squad and I have to send my TV to a Hisense repair location. I am livid about this. I wish the Best Buy representative at the store made it clear to me that the protection plan isn't with their Geek Squad folks but with the Hisense folks. I don't want to ship my TV to some place for repair, the whole point of the Geek Squad protection was so they would come out to my home, repair or pick up like they have done with other products. I will never buy another Hisense again. Total crap of a TV, just not worth it.
Posted by Cat55