
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I could not be happier!! I been having a hard time getting a strong signal in my room because it’s on the lower level and also being blocked by a wall& concrete. I finally decided to call Greek Squad ! Robert showed up and knew right away when I showed him! At this point I didn’t care what it cost. Robert said I have an idea! He told me about the eero pods 3 units through out the house. My WiFi download speed was 25 kB/s ,Robert did a speed test and it was 175kb/s!! He gets 10 stars bc he went back to his store and pick not up for me because he saw me working! And my heart was filled with Gratitude and thankful I got Robert today bc it’s been a ruff week with my system shutting . He was was awesome and friendly and professional wearing a mask! Bravo Best Buy!! I’m a customer for life!! Thank you Robert you are a Godsend. Bo
Posted by Bozilla
This visit involved the completion of setting up a new HD DVD and a new Google mesh Wi-Fi system. Brandon and his trainee also reviewed with us how best to use the remote controls for our 2 TVs. Brandon was also able to upgrade the Sony Bravia to HD so that the new DVD could be used effectively. The smaller TV upstairs has the built in smart hub so it is now possible to do streaming as we have a Roku devise for the Sony Bravia. We have yet to set this up and get rid of cable. Mainly due to the reluctance of a member of the household who doesn't appear ready for this change.
Posted by 50yearrefugee
The agent tried to hook a ipad to my wifi . It was an older ipad and may no longer is being serviced by Apple. The hook up was unsuccessful. I have also worked at length with EERO which I purchased at the Winchester Best Buy store and Apple Tech Support. Best Buy Geek Squad, EERO and Apple Support were unable to reconnect the Ipad to my EERO wifi. I do have a ipad Pro and several iphones that work with the EERO. I do plan to upgrade the old ipad with a new ipad Air. I appreciate the effort that the agent spent on an old out of date ipad.
Posted by Patches19