Home Wi-Fi Setup
SKU: 8081038
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I placed an online order for the Geek Squad to determine the reason my wi-fi was so spotty in my house after purchasing a NETGEAR Nighthawk router from our local Best Buy. I tried to schedule the appointment and after numerous transfers I was told someone would call me back. They did call me back today and was told it would be a week before anyone could come out a week from tomorrow, and they would need a 4-hour window with no pre-call opportunity so I can stay at work until a technician arrived. I asked for a refund. It is still showing on my online account.
Posted by KevinaKent
I am a senior citizen and while I use the computer daily I am technologically challenged when problems develop. I decided to use the Geek Squad to improve my wi fi home network and to set up my own modem. I couldn't be happier with the choice. It was a delight to watch them spend two hours to set up a new router and my own modem and make sure things worked properly. I couldn't have done it myself.
Posted by Campman
Very professional and understood all of my questions and take the time to answer them. Very patient and knowledgeable.
Posted by Lee3433
Customers express satisfaction with the professional and personable technicians who handled the setup of new equipment.