
Customers are delighted by the ease of use, washing performance, and the large capacity of the 3.8 Cu. Ft. Top Load Washer. However, some customers have expressed concerns regarding the noise level and the duration of the spin cycle.
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Wow... I purchased this product and I was amazed at how noisey it was.... just wow... as time went on the noise got worse. One day I was in my home and I heard what sounded loke a cat moaning in pain. I literally searched the house for 10 minutes and then realized the noise was coming from the washer. Also, our clothing started smelling worse than they went in.... could not figure out why. We treied changing brands of soap, we barely filled the drum and we even used a laundry boost. Then, one day as I removed the top of the agitator to clean it I found a collection OF SLUGE inside the agitator!! I have used a top loader for 30 plos years and never seen thst before. We are giving it away as we cannot in good conscience sell it. We are going with another Whirlpool Brand. Stay away from Hotpoint... it's like the red headed step child of washers.
Posted by David
this was advertised as a non He washing machine. I was very upset to find out it is a He low water machine. the machine never filled up more then half way. its super sensitive when closing the lid , sometimes starting a wash cycle so that's not good, its super noisy I can hear it upstairs and the first few weeks my dogs went nuts every time I used it because of the loud sound . you need to really be careful on the detergent using only half of the recommended amount or else it will leave residue . i am finding that i have to put my wash thru 2 wash cycles to get it to clean right. the store cut the cost after they came over for a service call . but still not happy with it. the only good thing is it does spin out very well with no damage to clothes like some he machines. it does a great job of getting the water out of the clothes , but the water level really stinks for the wash load. i do not recommend if you have lots of laundry . this if fine for a single person or couple since small loads clean better , but there is no way it could handle the wash load of a family unless you want to spend hrs doing smaller loads to get them clean
Posted by Tamara
This washer is great overall for those looking for a basic, durable washer without the bells and whistles. The tub is decent sized, the machine is very durable, it is simple to use, comes with clear instructions for choosing correct load type/features, does a thorough job cleaning clothes, and is excellent at removing excess water from the load at the end of a cycle. The only thing I would recommend for someone is to make sure the load stays balanced throughout wash cycle. Most loads stay balanced if loaded properly from the beginning, resulting in no issues. However, I had to pause it once due to loud banging, and had to redistribute load evenly in tub. This is just something to keep in mind as this is a very powerful washer. I have no regrets buying this washer and look forward to enjoying my clean clothes for many years to come with the help of this durable machine. The matching dryer for this machine is great, too. Ironically, the dryer does not have to work very hard given the washer always gets my loads fairly dry after a wash cycle (damp, with no dripping water).
Posted by JCJ71