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Customers consistently note the H1 Self-Balancing Scooter's ease of use, long battery life, and Bluetooth connectivity as significant advantages. Positive feedback also highlights the scooter's quality, operating range, and attractive lights. While some found the scooter heavy, concerns regarding balance and app functionality were also raised. A few users reported issues with charging.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
My kids loved it. This hover was very easy to used and smooth. The battery works really good. The lights and Bluetooth make this hover look so fancy. I bought this for my kids but my husband and I used without problem. The only thing I would say it is heavy to lift and be careful with little rocks that makes the hover lose your balance.
Posted by Johanna
Very pretty and actually pretty fast, I have really crappy balance tho so I got myself the cart attachment. I do hope I’ll be able to get out and be able to ride it with the attachment. Despite it being rather heavy, it is a pretty awesome product. I do wish it could go over more terrain tho but the battery does last for quite some time so that’s pretty great too. Just really gotta be careful when it comes to just balancing.
Posted by KatRaven1
Within a weeks time we purchased three and returned all of the boards three weeks later for reasons I will explain below. After a week (board #1 showed up on a Monday) of having our households very first hoverboard... the kids (all four of them) had so much fun that my wife and I decided to buy a second one to help balance out the shared experience. To keep the story going, I want to let the readers of this review know that we spent a few weeks looking over manufacturer's websites, product reviews and doing our due deligence of spec'ing out various boards before we chose to go with the Hover-1 product. The weight allowance of the boards we went with is 264lbs, which neither of us come close to this threshold. We chose to go with the highest threshold of weight allowance for two reasons... one is experienced based that a higher weight threshold should mean sturdier design or higher quality materials (or both) which could hopefully lead into better life expectancy for the board and second is if we 'adults' wanted to try one out, we could. Just after we purchased the second board, a deal of the day had the same model on sale for two-hundred, which is why we had three boards in our house within such a short period of time. During the time between the purchase of our other boards and the waiting period of about a week for them to arrive at our house... our first board began to experience loss of bluetooth connection (no more speaker use) and the lights stopped working as well. The board would still charge and operate mechanically. The kids didn't seem mind the loss of lights and sound, but I definitely did. The second board we recieved came out of the box with the lights and sound never working at all. It did have a very noticeable rattling sound when you picked the unit up and tilted it and mechanically it functioned just as well as the first one. Just a side note: There wasn't any shipping damage on the boxes containing any of these boards. The third board, which was the deal of the day board, worked as it should right out of the box. We didn't give it much use before we returned it. I just didn't trust the build quality of these boards after seeing the first two fail the way they did. We did try to reach out to Hover-1 in a email because there isn't a phone number associated to the customer service department. We never recieved any response which just added to our decision of returning the boards. I also closely inspected the Hover-1 warranty and noticed to my dismay that the warranty has stages to it and none of these stages go past 90 days. So, if you experience problem with the boards past this 90 days you would pretty much be out of luck, unless you purchased an secondary warranty from the retailer. We still haven't had any feedback from Hover-1 and it's been almost 30 days out of the 90 they offer, if you catch what I am trying to say. It's not like they could know we returned the boards. Could you imagine, if we had purchased the extended warranties (which has to be purchased in 7 or 14 days, [I just know it's less than 30 days] of the initial product purchase) we would've been out that additional expense as well. Best Buy doesn't carry over extended warranties or refund them as they are use it or lose it. I hope that by sharing my home's experience, all you future BB Elite+'s make a more informed choice.
Posted by Fr0sti3R0gu3