HP - 23.8" Touch-Screen All-In-One - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Smoke gray

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Touch screen

Keep your home finances under control with this HP all-in-one computer. Its 23.8-inch touch screen displays in Full HD for clear viewing of photos and videos, and its Intel Core i3 processor and 8GB of RAM handle complex programs and applications quickly. This HP all-in-one computer includes a 1TB hard drive to store personal documents.

Desktop & All-in-One Computer Buying Guide
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    What's Included

    • HP 24-e014
    • Mouse, keyboard
    • Power adapter

    Ratings & Reviews

    Overall Customer Rating:
    96% of customers would recommend this product to a friend (752 out of 788)

    Energy Ratings


    • Intel 7th Generation Core i3

    Microsoft Windows 10 operating system

    Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen.Learn more ›

    23.8" Full HD 10-point multi-touch screen

    Native 1920 x 1080 resolution showcases your games and HD movies with impressive color and clarity. Edge-to-edge glass, mercury free and arsenic-free glass. 16:9 aspect ratio.

    7th Gen Intel® Core™ i3-7100U processor

    Smart dual-core, four-way processing performance for HD quality computing.

    8GB system memory for advanced multitasking

    Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

    DVD/CD burner

    Reads and writes to a variety of media formats, including DVD+R/RW, DVD-R/RW and CD-R/RW.

    1TB hard drive for ample file storage space

    Holds a significant collection of digital photos, music, HD videos and DVD-quality movies. 7200 rpm spindle speed enables rapid read/write times for handling large files and complex applications.

    Cloud support lets you access your files anywhere

    Store your photos, videos, documents and other files on Dropbox for secure access across multiple devices. Fees may apply.

    Built-in media reader for simple photo transfer

    Supports SD, SDHC and SDXC memory card formats.

    2 USB 3.0 ports maximize the latest high-speed devices

    Also includes 2 USB 2.0 ports to connect more accessories and peripherals. The USB 3.0 ports are backward-compatible with USB 2.0 devices (at 2.0 speeds).

    Next-generation wireless connectivity

    Connects to your network on all current Wi-Fi standards. Connect to a Wireless-AC router for speed nearly 3x faster than Wireless-N. Gigabit Ethernet LAN port plugs into wired networks.

    Bluetooth 4.2 interface syncs with compatible devices

    Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.

    Wireless keyboard and wireless mouse

    Allow freedom of motion during use and help reduce desktop cable clutter.

    Multimedia software package included

    HP Recovery Manager, HP Support Assistant, HP Games Powered by WildTangent, Netflix, DTS Studio Sound.

    Additional ports

    Microphone and headphone jacks.

    Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

    Customer rating

    would recommend to a friend



    • Rating: 4 out of 5 stars

      Nice All-In-One

      • My Best Buy® MemberMember

      I bought this on November 1, so when I saw it was on sale for much less, I called customer service and the did a refund for the difference. Overall, I'm happy with this computer. As Rich said above, USB ports on the side would be more convenient, but I don't need to access mine constantly, so I can live with them being on the back. The speed hasn't bothered me, it doesn't seem slow. Not blazing fast, but perfectly acceptable. The screen is huge, more than I needed for sure, but I love it! The touch screen feature is nice, and I'm surprised by how quiet it runs. I thought having the computer built into the screen, it might be a little loud, but it isn't. The sound built into the screen is nice, my last H-P had that also. Quick and easy set up right out of the box. The keyboard and mouse are worthless to me. The mouse is slow and difficult to click (very loud clicking, too), and the keyboard seems smaller than most and very cheap. I went to Best Buy the next day and bought a Logitech wireless mouse/keyboard combo for less than $30.00, so now I'm completely happy with my set up. I've owned many H-P's, and I tend to get 5-6 years out of them, so hopefully this one will serve me well.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      HP 23.8 Touch Screen Meets Expectations

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      An excellent product. Touch Screen is amazing to use; making it a shortcut/alternative to using the mouse. Keyboard easy to manipulate for small fingers. The DVD player, flash drives/ISB ports are located behind the desktop; making it true to the name all-in-one. Windows 10 has numerous features to learn and enjoy. Cortana is very useful for appointment reminders and planning your calendar week. Design of desktop stand can be more refined. The power button (located underneath the desktop) can be challenging to locate. And, when powering on there is a grating noise that can be irritating. Taking MS 2016 classes at your local library for Word, Excel, Publisher, PowerPoint, etc. is worth the time since you will be paying a yearly fee for usage of these apps. Or, buying a Dummies book for Windows 10 and MS Word, etc. can be a viable investment for reference purposes. HP Touch Screen came highly recommended over other competitor brands. At this point it has been a good recommendation, and I have no complaints. I just look forward everyday to learning something new on this computer!

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Nice features, some drawbacks

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Big, bright HD display. Beautiful unit, and the all-in-one features are great. Tons of storage - way more than I'll ever need or use, and the processor is plenty fast. However, the screen doesn't pivot/swivel on its base at all. Given its size, and the fact that all ports/jacks are in the back of the unit, this is a cumbersome and inconvenient feature. I'd have preferred the ports underneath the screen, or better yet, on the front. It wouldn't have been as aesthetically pleasing perhaps, but way more convenient. Plus the keyboard is not really ergonomically designed at all, and will take some getting used to. Overall, it's a nice unit for a good price. But in retrospect, I should have acquainted myself better with the features and design of it. I needed a new computer, and the wow factor overwhelmed me. Not unlike buying that bright, shiny new car right off the showroom floor! But thankfully, this was a lot more affordable.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Desktop Computer

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We bought this computer when our home computer quit working, because our son needed it for school. It loads quickly when you first start it up, and also loads quickly online. We are still trying to learn windows 10, but so far we like it... there are so many apps you can choose from!! We also like that you can sync your phone to it and add things from your phone onto the desktop or vice versa!! So far the only negative thing we can say about it is that when we tried to uninstall McAfee from it that we were not able to(until a friend told us about a program that we could download to do it... which worked!!). We have/use a different security program and it would not work as long as McAfee was installed. Other than that, this computer is such an amazing machine. We give it 5 stars!!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Computer works as expected with miner issue

      • Verified PurchaserVerified Purchase

      This machine is working as expected, I've been using it for a week and I'm enjoying the touch screen capabilities. The issue is the battery access to the wireless keyboard is a plastic cover piece that slides off and on. The first time I removed it the plastic "L" shaped notch at the center broke off. I took the keyboard to the local Best Buy store with the intention of having the plastic sliding piece replaced and the Geek Squad member said they don't have parts like that in the stores and advised me to send the entire all in one package back. The computer and the wireless modem work fine and are easy to use, so I'm not planning on exchanging the entire package. I'm going to contact HP directly to see if they will replace the removable battery compartment cover.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great all in one computer for everyday use

      • My Best Buy® Elite MemberElite Member

      Easy set up, has all the features one needs for everyday use. Screen looks great, video playback is flawless and has a CD/DVD drive which was important for me. Web surfing is a breeze. Only two drawbacks: It only has TWO USB ports (on the back) so buying a USB hub along with it is a real necessity. The other drawback is the keyboard. It's horrible. Small with keys in different places than what I'm used to. I found myself typing paragraphs only to have my work disappear when I hit the wrong key. After two days I smashed it against the concrete outside (felt so good) and ran back down to Best Buy and bought a Logitech keyboard. Frustrations gone.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Bad all in one HP computer

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I was told to install Webroot into my new HP all in one computer for protection , when I tried the computer somehow place the disc inside the computer ( not in the drive ) I call the store and they said bring it in , I did and this is what I was told- Sorry we cannot get it out without charging you because we cannot tell if it was a problem with the disc drive or you put it in wrong . I now have no protection , no disc drive and the computer was install buy the Geek person 2 days ago. I have had it for 3 days and the store just says Sorry.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      good desk top, lousy HP service

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I bought my previous HP tower and monitor back in 2004. It still worked fine but was slow and I was worried it would fail. On Black Friday, I purchase this all in one PC. Set up was very easy, the computer is amazing fast and transfer of files was easy. What wasn't easy was all the problems I had buying the 3 year warranty from HP shop when I was activating the computer. They charged me twice, did not mail the set up paper work as promised, did not credit my account for the duplicate charge, and then tried to start the 3 year warrant in October. It took me 7 calls, and I would guess more than 20 minutes on hold to get this resolved. I would recommend this pc, but would not recommend the HP warranty due to poor customer service

      I would recommend this to a friend

    Product images, including color, may differ from actual product appearance.