
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers highly value the 10 4G LTE with 32GB Memory Cell Phone's camera quality, with many praising the excellent photos taken by both cameras and the great sound quality when headphones are used. Positive feedback also highlights the responsive and high-quality screen. There were no reported negative customer experiences.
HTC is a high end phone and you can feel the top quality material used as it does not feel cheap and plastic in your hands. The 10 has nice great features, but I feel they are enhanced versions of the HTC M8, which I just upgraded from and only did so because I broke the side volume button and with insurance and the deductible it would cost more to repair than to purchase the phone as an upgrade during a one day very short sale Verizon and BestBuy had (maybe it was one day) for $49, when I grabbed the 10. The only negatives so far was a glitch when I activated at home, the Wi-Fi shut off with me unaware and my data turned on and updated apps and used all my data for the month in literally one hour. I had to go through a lot of waiting on the phone with Verizon over the course of two days to get approval to call in the future to request a credit for this because they say they can't issue an on-the-spot credit because bills printed already or something...i will probably go through torture again, lol. Then, there is no photo gallery as in the M8 and that has proven to be stupid as you now have pictures in Google and that just sucks. It was more convenient to have a gallery right there on your phone- they should put it back! The speakers are not adequate. The front facing speakers of the M8 are gone and there is a little speaker on the bottom. Small sound, but the headphone sound is amazing- boom sound. I don't like where the power button is because it gets in the way of fingers when you hold the phone, should be back on top where it used to be, out of the way. Overall, I like it, but I liked the M8 way better and would have continued to use it had I not broken the volume button. It is still usable, so I am holding onto it just in case I decide the 10 is not for me. It's a good quality phone, but not the best HTC can make. I still wouldn't buy a different brand though because HTC is far better than the rest.
Posted by Lalagirl7
I did like the phone though unfortunately on the 14th day I owned it the microphone stopped working. Returned it and reactivated my HTC M8. The 10 did have a great touch response. I missed the front facing speakers and it didn't feel as sturdy as the M8. The functions were essentially the same as the M8. Battery life didn't seem to be any better. Seems like its still a good phone. I was disappointed that mine stopped working as there were none to replace it. Will hold off repurchasing until they've had more time to iron out the kinks.
Posted by RachelC
i love htc line of phones, and this one works really well. fingerprint login is a cool feature. it does feel heavier than my previous htc phone thats the only negative.
Posted by j510ette