Insignia™ - 13.8 Cu. Ft. Frost-Free Upright Wi-Fi Convertible Freezer/Refrigerator - White

Only @ Best Buy

Not On Display at Sterling

On Display at Manassas

Only at Best Buy
Control this Insignia upright freezer from anywhere in the world. It features Wi-Fi connectivity with both Android and iOS phones, which let you receive alerts if the door is left open or the temperature is outside of its normal range. Freeze or refrigerate your food in this upright appliance simply by changing the temperature settings on the clear and convenient LCD display. Wire shelving on this Insignia upright freezer let you organize your frozen foods and keep track of them with a glance.

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Key Specs

  • Product Height
    61 inches
  • Product Width
    28 inches
  • Product Depth
    29.5 inches
  • Capacity
    13.8 cubic feet
  • Color Finish
  • App Compatible
Insignia™ - 13.8 Cu. Ft. Frost-Free Upright Wi-Fi Convertible Freezer/Refrigerator - White - Front_Standard
(Doors closed)
Frequently bought together


What's Included

  • Insignia 13.8 Cu. Ft. Frost-Free Upright Wi-Fi Convertible Freezer/Refrigerator

Ratings & Reviews

Overall Customer Rating:
94% of customers would recommend this product to a friend (114 out of 122)


2-in-1 freezer/refrigerator convertible design

Wi-Fi connectivity

Express-Select Electrical controls from the front panel

Door Alarm

Alerts you when the refrigerator door is accidentally left open to save energy

Frost Free

Offers exceptional frost maintenance with no need for manual defrosting

Quick Freeze

Rapidly freeze products for quick preservation

Garage-ready design

LED Light

ENERGY STAR® Qualified

Overall customer rating

would recommend to a friend



  • Rating: 5 out of 5 stars

    A great extra fridge

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For a long while my wife had been complaining that she wanted more freezer space. Over time I was able to surreptitiously ask questions to devine if she ever had an extra freezer, what type she would want (upright), what approximate size she would want (something between 10 to 15 cubic feet), and where it should be located (a specific area in our garage). So I measured the prospective space, did my research, and found this unit that had not only a great efficiency rating, but the right amount of storage space and the necessary dimensions to fit where I needed it to go. In addition, it came with a fancy LCD display on the front (which I thought looked cool), a Wi-Fi enabled door left ajar and low-temp warning system, and also fell within my budget. So one day out of the blue, my wife was surprised to find some BB delivery folks pull up to the house and drop off this freezer, something that she had been wanting to have for years. She was tickled pink! Had some problems with the BB delivery folks though (they failed to attach to bottom decorative cover plate to the unit before leaving, failed to leave the attachment screws for said decorative cover plate, and failed to leave the product manual with the unit), but a quick trip to the Internet for the manual, and a quick trip to the hardware store for some screws, quickly remedied those problems. The manual was needed for its instructions on how to setup the Wi-Fi connection for the unit (I never would have figured out how to do it otherwise). Aside from the delivery problems, this has been a great little freezer for the misses so far. It has pleanty of capacity for her, and will likely service us well for years to come. If it breaks, or the door is left open, I'll get an automatic warning to the Insignia Connect app on my phone, which is a fantastic feature for a garage freezer where problems like that might otherwise go undiscovered for a LONG time. Every once in a while I like being able to check the LCD display on the front of the unit, or the Insignia App to verify that the unit is working as expected. Overall very pleased so far, and would purchase this unit again in a heartbeat.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Refrigerator will not sufficiently cool


    With great expectation I purchased two of these units over the Black Friday weekend. As a freezer I would give the unit 5 stars. As a refrigerator, I would give the unit 2.5 stars. As such, this review is for using the unit as a refrigerator. In short, the unit fails to keep a sufficiently cool temperature when using it as a refrigerator; it does not seem to have an accurate thermostat. To keep my foods (especially meats) away from the danger zone of 40 degrees or above, I have set the stat to 35. However, the units (either one), even when set to 35, largely keep the temperature around 39.6 degrees. I measured the temperature with two different high-quality/high-tolerance thermometers. They are within .2 - .5 degrees of one another, both breaching 40 degrees on occasion. I have seen the units drop as low as 37.5 degrees--but never lower. The drop in temp seems to happen only when the refrigerator temperature exceeds or touches the 40 degree mark. For those that feel comfortable with a refrigerator hanging out around 40 degrees, then this is the product for you. However, for me, it flirts too closely with the "danger zone" (above 40 degrees) too often. Plus, a product should not be off by as much as 5 degrees. (Currently, my garage temperature where the units are located, is about 45 degrees.). As a result, I do not feel comfortable using the unit to store thawed meats--at least for any prolonged period of time. For those that may be curious. I measured the units' temperatures as freezers and they both worked superbly. The coldest setting is negative 11 degrees F. I measured the units at around negative 13 F.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Truly, a great buy!

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife and I decided that the chest freezer just wasn't cutting it anymore. We knew that we wanted an upright but wasn't sure where to start. I researched various freezers and we went to Lowe's, Home Depot, and Best Buy to look at freezers. Our local BB did NOT have this particular freezer on display but we had an idea as to what size and options to look for. This freezer has everything that we want and need. We are truly impressed that this being a private label (BB brand), the high quality and features it offers. In addition to the adjustable shelves, the bright interior light, the bottom wire container, frost-free, and open door alert, this freezer also has a wifi feature. We downloaded the Insignia Connect to our iPhones and am now able to adjust the temperature and monitor our freezer. The freezer will even alert you via this app when the door has been left ajar or the temperature is out of range. Can't say enough good things about this freezer. For the price, quality, and features, it truly is a "Best Buy." (OK, that sounded corny, but comparing this freezer, feature for feature to other freezers, this one wins, hands down)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wifi none existant


    The freezer is a nice size and freezes well. (The reason for the 3 star rating) It is nice to see the little blue dot on the outside showing the power is on. BUT if you are buying this for the wifi benefits DON'T! They don't exist. (I give it a 0) We have had 2 of these freezers delivered from BestBuy. The first one plugged in connected to our wifi. It would show the internal temperature and would let you change the temp. But would not give you door left open, no wifi or high temperature alerts (these were the main reason we bought this unit). Had another freezer brought out same response. Insignia customer service sucks! We tried to work with them first via multiple emails and phones calls. They said nothing was wrong with the app we must have gotten a "bad" freezer. Even when the second freezer was delivered and had the same issues they offered no help. There was a recent app update and it has just made matters worse. It won't even connect to our "device". I would not buy again! Especially if you want wifi capability!

    No, I would not recommend this to a friend

    • Brand response


      Hello Robin AZ,thank you very much for your review, I am sorry to read that you had a hard time with the app usage and setup, after checking this information, the new update did overwrote the setup you had on the previous version however after updating, you need to reset the app and do the first time setup one more time. The high temperature alert can take up to 18 hrs to be sensed as freezer warms up and the door alert requires the door to be opened for 5 minutes. Please contact us if yo have any other questions about this device. Omar S. - Insignia Support. BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Love at First Site, Now Not So Much

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I initially loved this freezer. The app for the wi fi worked great and was easy to connect. About 3 months after the purchase the wifi/app quit working. When I contacted Insignia customer service via email they told me that they did an update and as a result many users could no longer use the App until they found a fix. They said their product engineers were working on it. I waited a couple weeks and their response was “it could be quite some before it’s fixed.” How can they continue to sell this freezer knowing the the wife/App do not work? This is fraudulent. I purchased the freezer for this feature and am so frustrated. I spent hours trying to reconnect the wifi app before I contacted them. If they knew they had problems after their update, why didn’t they contact customers to let them know what happened. If it wasn’t for this issue I would have given a 5 start rating. I love the number of shelves, the shelves on the side have a lot of space. But, you can not sell a product knowing that the wifi app does not work for everyone. I have an iphone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good garage freezer

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Seems like the main fridge never has enough freezer storage so a second one is nice to have esp when the grocery stores have good sales on items. This one (and an insignia fridge) replace a 30+ yr old side by side Hotpoint which was wheezing on it's last legs. It was a good second appliance but seemed to be running a lot. We're hoping these 2 new replacement appliances are more efficient and cut the electric bill, but we don't expect them to last even half as long as the old Hotpoint. The freezer is a good size, seems to freeze items quickly and hold the temperature well. So much better than a top-opening freezer where you have to bend over and dig down to the bottom to find stuff. We'll see how well these appliances do over time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice size and options

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a nice size freezer and with adjustable shelving makes it very convenient. We had a freezer about this size before but you could not level it and the shelves were in fixed positions. This freezer has feet that can be adjusted so the unit is level. We have a solid concrete slab that this sits on which is not level so being able to adjust the feet so it is is a great benefit because it allows the door to close properly and therefore creates a good seal. Being able to move the shelves makes this a lot more convenient to use. The ability to get notices when the door is left open or the temperature goes to high is a great advantage as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Size

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I absolutely LOVE this freezer. It is the perfect size for our family of five. I like to stock up on items when they are on sale and now I have a freezer to put them in! I have yet to use it as a refrigerator but I think because it's not a huge item that it could easily be swapped over to a refrigerator if you have a party coming up and need more room. I love that there is a light outside letting me know all is well and every time I open the door it digs to let me know. I have three kids and have caught them in there looking for ice cream a few If you are not looking for a freezer to keep a side of beef or any large amounts like that, this one is definitely a contender!!

    I would recommend this to a friend

Product images, including color, may differ from actual product appearance.