Insignia™ - 14.1 Cu. Ft. Chest Freezer - White

Did the curbside pick-up, they brought it out, the boxed looked great and I was on my way. When I got home and unboxed it, it looked like it was dropped on its side. Being the last one in stock and in need of one I had no choice but to keep it. My fault for not unboxing in the middle of the parking lot where they loaded it I guess. It works for what I needed it for.

This thing is a monster. 14 cubic feet. Make sure you have enough room in your house.

Online purchase and curbside pickup was a breeze. The freezer sat in my garage for a week before unboxing and as I slid the box off the the freezer four large dents were revealed in the side. Worse still, it appeared to have been dropped on it's lid as the corner was crumpled. My local Best Buy passed me off to a national "Customer Service" line with hours long hold times. For the record, the packaging was perfect, nothing would have prompted an inspection or suspicion of concealed damage.

I LOVEEEE this freezer. The baskets are not bulky like other freezer baskets and it’s so spacious. Everything is frozen properly, the light is great to see in the dark. Came with two keys and is perfect to keep The freezer locked so little fingers aren’t opening it to sneak treats. I’m going to buy other Insignia products in the future.

The product was delivered the driver dropped it off and left when I went to look at it. Damaged left back side. Large dent. Very disappointed. Paying for a product that comes damaged.

I guess they don't test these at the factory in China. I drove 30 miles each way to pick up at Ontario warehouse. Paid $30 in gas. Wasted half my day. Let it sit upright for 24 hours before plugging in. Assumed it worked because blue light came on. Spent hundreds of dollars in frozen goods. Opened freezer and didn't notice any signs of cold. Used infrared thermometer and it was 73 degrees inside the freezer and that was the COLDEST setting. My wife has an event tomorrow and now I have to take off work to drive another 30 miles each way to their warehouse to buy a different model. Plus I'll waste 2 hours loading up and returning to local store and hours more installing the second freezer. The reason I bought this was because I bought the 10.2 cf model and it works great and gets to -10 degrees. I understand we cannot avoid defective items, but when a freezer doesn't work new out of the box, that indicates they don't test them at the factory. This needs to change.

Easy to get into. Great features-it has a light and it is on wheels! Very happy with quality for the price!

Bought to hold home brew kegs. Simply added an Inkbird temperature controller at the input power and keeps at any set temp I desire. Easily holds 9 5gal Corny kegs. Will add a collar and convert into a keezer with 6-9 taps soon. Great price and super quiet!