Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel

So I'd originally bought a Frigidaire refrigerator, open box, about $300. It was fine, for the most part -- just, a tad too loud. (If you look up Frigidaire fridges, 18.1 cu ft, you can probably find my review). Anyway, I went ahead and pulled the trigger on replacing that with this, as it looked aesthetically more appealing, had good reviews, and had glass shelving -- and am very glad I did. First thing's first; this is a great price for a fridge, even more so one that's so well-designed. Part of the reason I was thrilled enough to spend some extra money on this instead is that my local DWP (of Los Angeles) offers rebates for EnergyStar certified refrigerators; with this fridge, we got a $75 rebate via Paypal. It was super easy, too; I just emailed my digital receipt to an email address that I found on the website with the rebate info, and voila, one day later, they asked whether I'd prefer a Visa giftcard or Paypal deposit. I love the blue LED lighting and sleek inner shelving; even though the door ones are plastic, they work great, and none were damaged in my unit. It gets food much colder at middle-settings than the frigidaire did even at max-coldness. The aesthetic is great, I like the symmetrical design of the in-door handles and sleek boxy design. (The stainless steel model is really gorgeous, as well -- saw it in-store when I went to purchase the white model.) Best part is that this fridge is much, much quieter. There is still, naturally, a buzz or hum when the compressor is running, but it is much less noticeable than the Frigidaire, and also doesn't pump a bunch of extra noise into my bedroom through the wall (which was my issue with that fridge). The exchange process was extremely easy, too; the crew took out the old fridge and installed the new one, quick as can be. A very satisfying purchase.

This fridge fits nicely into it's designated space in my galley-style kitchen, which was quite a challenge to solve on my shopping search. Smaller fridges were available, but you would sacrifice a lot of storage space and capacity, so this refrigerator was an excellent option. I especially like it not having handles mounted on the doors, so when walking past it, you aren't constantly bumping into them, or making a duck move to avoid a collision. There are plenty of storage bins, shelving, good lighting, and it runs very quiet. I even opted for the ice-maker, which has worked out very well. The doors are a duller stainless steel color, but the cabinet was black, which was another big thing for me in order to more closely match my ubatuba colored countertops. The Geek Squad delivery experience was excellent, and so far, the fridge is performing great. I was a little concerned about the brand not being more well-known national appliance brand, but I can't really complain so far. I believe Best Buy backs up their products well. A good choice at a good price and it serves my needs perfectly!

The fridge cooled down very quickly out of the box. I put a bowl of water in immediately after I plugged it in, and it was frozen 10 hours later when I checked, though I waited the recommended 24 hours before transferring my food over. It runs very quiet and turns on about once an hour for roughly 10-15 minutes, which is an interval that seems about normal. The only complaint I have is that the fridge actually causes electrical interference that hurt my over-the-air TV reception. It took me a few days to narrow it down, but I finally figured out that when the fridge would kick on, my reception would kick out, and then come back on again when the fridge turned off. I did some research online to remedy the problem, and wound up plugging the fridge into a surge protector, instead of directly into the wall. It worked perfectly, and my TV reception is back to normal. Don't let this dissuade you from buying, as this is a great fridge at a great price, and the problem is simple to fix. If you have the same issue, the surge protector will likely solve it.

This is not a review of the refrigerator, just got it 2 days ago but so far so good. It looks and performs good. The big issue I had was that the dimensions listed on Best Buy's web site did not give an accurate height measurement which meant I had to spend hours cutting down overhead cabinets so that it would fit. I was lucky I was able to do so or I'd be stuck as the old refrigerator had already been carted away. On the day of delivery, I spoke with a support person who looked on the same site and acknowledged that the height was listed as 64.88 inches, when in reality, the height was over 66 inches. It didn't help that the delivery guys said that the online dimensions are wrong most of the time. The convenience of ordering online went right out the window as I realized the refrigerator didn't fit even though the dimensions online said it would. Lesson learned... go to store with tape measure and don't trust web site.

I had never bought an Insignia appliance before this and with the fridge working so poorly less than a year into ownership I probably never will again. This refrigerator has been nothing but a headache for my wife and I. The bottom portion freezes everything even on the lowest setting, which has caused countless messy and sticky soda pop can explosions. The shelves are made of cheap plastic and we've broken them simply by trying to remove it so it could be cleaned after another soda can explosion. While the bottom half keeps freezing everything, the top half doesn't get cold enough, and we've had meat spoil on multiple occasions because of this. Just an awful experience, I really wish I had bought something better. I have a warranty repair order scheduled but from reading the other reviews it looks like this is just a crappy refrigerator so I don't expect that there's any way to "fix" it. I so badly just want to return it and get something better!!!

I've had this fridge for about a month now. Not much to complain about with this deal. It has one of the best energy costs per year ($43) for an 18 cu. ft fridge! Seriously, it's outstanding! I do wish it had a deli tray, but I can survive without that...I just repurposed one of the vegetable bins lol One downside is that I don't think you can move the door trays around. So fair warning if you're thinking about trying to do that. I just short of broke mine trying to get it off to rearrange the door trays. I decided they were better off where they were. However, if anyone figures out how to take them off please let me know :) I live in an apartment and this fridge fits perfectly in its little nook and has waaaaay more space inside than I need. :) The inside is pretty open so if you wanted to get this as a garage fridge that would work well. It did take a bit of time for it to get completely cold. It doesn't feel as cold as my old fridge (which was an energy vampire), but I don't really have any complaints about the temperature. It keeps all my food, freezer and fridge, as cold as they need to be. :)

As I had this delivered and hooked up only a few hours ago, I realize this review may be premature. But I could get no one, not Best Buy or the manufacturer or the Geek Squad (they passed me around for 90 minutes on the phone. I spoke with 8 different people) to tell me if the following is normal. The sides of the fridge are warm, almost hot. I've never experienced that with a refrigerator in my life. But, sure enough, in the troubleshooting section of the guide it says the exterior may be warm. Still, hard as that is to believe, and not being able to be sure whether it was merely warm or full on hot, I called for reassurance. I didn't get any. I don't want a refrigerator that warms up my kitchen. I can't believe this is normal. I'm going to wait 24 hours and if it's still warm to hot on the outside, it will be going back. Anyone experience such a thing?

Considering this was not the fridge I really wanted, but it fit in my budget and I read a lot of positive reviews, I purchased it for: 1) sleek design with no protruding handles as space is in issue in my very small condo 2) price was attractive and 3) with a bit of manipulation from my very talented boyfriend, it fit into the designated space perfectly. Why only 2 stars? When they delivered it, they were kind enough to switch the doors from left to right. I was told this should have been requested at the time of ordering at Best Buy as they would have changed the doors at the storage facility. But, the doors are not level and considering the lines are a prominent feature and although it's only a few centimeters....it really shows. Also one of the door bins was broken. This is something I still need to report to Best Buy. Hopefully I'll have the same good service as another reviewer (received 10% discount for inconvenience and new door bin arrived within 2 weeks).