Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel

So I'd originally bought a Frigidaire refrigerator, open box, about $300. It was fine, for the most part -- just, a tad too loud. (If you look up Frigidaire fridges, 18.1 cu ft, you can probably find my review). Anyway, I went ahead and pulled the trigger on replacing that with this, as it looked aesthetically more appealing, had good reviews, and had glass shelving -- and am very glad I did. First thing's first; this is a great price for a fridge, even more so one that's so well-designed. Part of the reason I was thrilled enough to spend some extra money on this instead is that my local DWP (of Los Angeles) offers rebates for EnergyStar certified refrigerators; with this fridge, we got a $75 rebate via Paypal. It was super easy, too; I just emailed my digital receipt to an email address that I found on the website with the rebate info, and voila, one day later, they asked whether I'd prefer a Visa giftcard or Paypal deposit. I love the blue LED lighting and sleek inner shelving; even though the door ones are plastic, they work great, and none were damaged in my unit. It gets food much colder at middle-settings than the frigidaire did even at max-coldness. The aesthetic is great, I like the symmetrical design of the in-door handles and sleek boxy design. (The stainless steel model is really gorgeous, as well -- saw it in-store when I went to purchase the white model.) Best part is that this fridge is much, much quieter. There is still, naturally, a buzz or hum when the compressor is running, but it is much less noticeable than the Frigidaire, and also doesn't pump a bunch of extra noise into my bedroom through the wall (which was my issue with that fridge). The exchange process was extremely easy, too; the crew took out the old fridge and installed the new one, quick as can be. A very satisfying purchase.

The fridge cooled down very quickly out of the box. I put a bowl of water in immediately after I plugged it in, and it was frozen 10 hours later when I checked, though I waited the recommended 24 hours before transferring my food over. It runs very quiet and turns on about once an hour for roughly 10-15 minutes, which is an interval that seems about normal. The only complaint I have is that the fridge actually causes electrical interference that hurt my over-the-air TV reception. It took me a few days to narrow it down, but I finally figured out that when the fridge would kick on, my reception would kick out, and then come back on again when the fridge turned off. I did some research online to remedy the problem, and wound up plugging the fridge into a surge protector, instead of directly into the wall. It worked perfectly, and my TV reception is back to normal. Don't let this dissuade you from buying, as this is a great fridge at a great price, and the problem is simple to fix. If you have the same issue, the surge protector will likely solve it.

I've had this fridge for about a month now. Not much to complain about with this deal. It has one of the best energy costs per year ($43) for an 18 cu. ft fridge! Seriously, it's outstanding! I do wish it had a deli tray, but I can survive without that...I just repurposed one of the vegetable bins lol One downside is that I don't think you can move the door trays around. So fair warning if you're thinking about trying to do that. I just short of broke mine trying to get it off to rearrange the door trays. I decided they were better off where they were. However, if anyone figures out how to take them off please let me know :) I live in an apartment and this fridge fits perfectly in its little nook and has waaaaay more space inside than I need. :) The inside is pretty open so if you wanted to get this as a garage fridge that would work well. It did take a bit of time for it to get completely cold. It doesn't feel as cold as my old fridge (which was an energy vampire), but I don't really have any complaints about the temperature. It keeps all my food, freezer and fridge, as cold as they need to be. :)

Considering this was not the fridge I really wanted, but it fit in my budget and I read a lot of positive reviews, I purchased it for: 1) sleek design with no protruding handles as space is in issue in my very small condo 2) price was attractive and 3) with a bit of manipulation from my very talented boyfriend, it fit into the designated space perfectly. Why only 2 stars? When they delivered it, they were kind enough to switch the doors from left to right. I was told this should have been requested at the time of ordering at Best Buy as they would have changed the doors at the storage facility. But, the doors are not level and considering the lines are a prominent feature and although it's only a few centimeters....it really shows. Also one of the door bins was broken. This is something I still need to report to Best Buy. Hopefully I'll have the same good service as another reviewer (received 10% discount for inconvenience and new door bin arrived within 2 weeks).

I bought this last year and it's worked well. I don't have any major complaints. It keeps my food cold and it hasn't broken. A minor complaint I do have is that the freezer gets so cold I have freezer burn on my meat if I keep longer than a few days and my cauliflower rice develops packets of ice on it. My freezer setting has been at the number 2 setting (right below the recommendation) not sure if I've misunderstood how it works. Would a higher setting make it more cold or more warm? It only says min to Max so I guess it could go either way. The fridge gets the job done though. I haven't experienced any temperature variances within the fridge part. It seems to keep a steady temp throughout. I keep my milk on the door and have never had any issues. My fridge is usually pretty packed too. Oh there's no light in freezer that's not a problem for me, but it might be for others.

Delivery and setup were painless and easy. Best Buy took my failing garage fridge with them which was excellent. Fridge works flawlessly and is quiet. The only downside came when i switched the sides of the door opening. All the parts to make the switch comes with it. This took more time than I had anticipated and close attention to the drawings is important to get everything oriented correct. Leveling doors so they self-close was a challenge. In the end, I gave up adjusting the freezer door after several attempts. I did get the main fridge door aligned, but I gave up on the freezer door. When i use it, I need to make sure it shuts all the way because I can't rely on it to close the last half inch on its own. In fairness, it is hard to tell if it is door design or me. In spite of this, I still recommend the fridge, even more so if you do not intend to switch door sides.

This refrigerator looks great inside and out, but that's where the good things end. The plastic shelves in the door are cheap and one broke after a couple of months with the refrigerator. I tried to order a replacement, but it was out of stock for 4 months. After that I gave up. One year and one month into owning the refrigerator, the control board died. It's impossible to find parts for this refrigerator and Geek Squad charges double what a local repair company costs. Better buy the extended warranty if you are willing to take a chance on an Insignia product. I would suggest going name brand. At least you can get the parts you need.

As I had this delivered and hooked up only a few hours ago, I realize this review may be premature. But I could get no one, not Best Buy or the manufacturer or the Geek Squad (they passed me around for 90 minutes on the phone. I spoke with 8 different people) to tell me if the following is normal. The sides of the fridge are warm, almost hot. I've never experienced that with a refrigerator in my life. But, sure enough, in the troubleshooting section of the guide it says the exterior may be warm. Still, hard as that is to believe, and not being able to be sure whether it was merely warm or full on hot, I called for reassurance. I didn't get any. I don't want a refrigerator that warms up my kitchen. I can't believe this is normal. I'm going to wait 24 hours and if it's still warm to hot on the outside, it will be going back. Anyone experience such a thing?