Insignia™ - 21.01 Cu. Ft. Upright Frost-Free Wi-Fi Convertible Freezer/Refrigerator - White

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Only at Best Buy
Provide plenty of room for frozen food storage with this Insignia upright freezer, which offers 21 cubic feet of room to stock up for the winter. Four wire shelves and a wire basket offer room for organizing and storing, and the freezer is ENERGY-STAR certified for efficient use. This Insignia upright freezer has an adjustable temperature control.

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Refrigerator Buying Guide
$799.99
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    Key Specs

    • Product Height
      76.6 inches
    • Product Width
      32.8 inches
    • Product Depth
      28.9 inches
    • Capacity
      21.01 cubic feet
    • Color Finish
      White
    • App Compatible
      Yes
    28.9"
    Insignia™ - 21.01 Cu. Ft. Upright Frost-Free Wi-Fi Convertible Freezer/Refrigerator - White - Front_Standard
    32.8"
    (Doors closed)
    76.6"
    Frequently bought together
    Subtotal:

    Overview

    What's Included


    • Insignia 21.01 Cu. Ft. Upright Frost-Free Wi-Fi Convertible Freezer/Refrigerator

    Ratings & Reviews


    Overall Customer Rating:
    93% of customers would recommend this product to a friend (25 out of 27)

    Features


    2-in-1 freezer/refrigerator convertible design

    Wi-Fi connectivity

    Express-Select Electrical controls from the front panel

    Door Alarm

    Alerts you when the refrigerator door is accidentally left open to save energy

    Frost Free

    Offers exceptional frost maintenance with no need for manual defrosting

    Quick Freeze

    Rapidly freeze products for quick preservation

    Garage-ready design

    LED Light

    ENERGY STAR® Qualified


    Customer rating

    4.6
    93%
    would recommend to a friend

    Pros

    Cons

    • Rating: 2 out of 5 stars

      Good Freezer - Inoperable WIFI - Poor Service

      Posted
      WBJE1313
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We purchased this about 6 weeks ago after our previous freezer got unplugged and we had a mess to clean up. So a freezer with a WIFI was important to us. It's a tall freezer and the Bestbuy Crew worked hard to get it into our basement. They plugged it in and left. The freezer cools great - 0 degrees with a -13 deg quick freeze feature. Our WIFI is on the second story. You have to connect your WIFI to the freezer and after connecting, then reconnect your phone to your house WIFI. I ran my phone battery dead twice the first time I tried to connect and was unsuccessful. So I purchased a WIFI extender from Best Buy as suggested in the Owner's Manual. My phone has excellent signal in the basement. The instruction manual is very vague on connecting to the WIFI and it is next to impossible for one person to do. You have to wake up the display on the door then push some buttons until 0 is displayed then push a button and AP displays. But AP only stays lit for about 5 seconds and goes back to displaying the temp. After you get into AP mode you have to connect your phone to the freezer WIFI, and after connected, your phone will try to reconnect to your house WIFI but you have to key in your password. We figured out that with a second person, once in AP mode, you can keep pushing a button on the freezer door that changes AP to 1 then 2 then 3 then AP again. And by doing that the WIFI will eventually catch the freezer in AP mode and connect. After it connects you can go into the Insigna App on your phone and change the temp. and everything appears to be fine. But about 1 to 2 minutes after the freezer successfully connects, the freezer drops the WIFI connection. We purchased the Geek Squad warranty to cover the freezer. So I called Geek Squad. The Geek Squad Rep came out and watched me connect and watched the freezer drop it's connection. He called Best Buy for assistance and got none. So he ordered a new antenna/smart card. A week later he installed it and same problem. So he left to call Insigna to find out more about it. After 9 days of hearing nothing, I called him and he said he got no help from Insigna. So he ordered another freezer like mine so they could play with it in the store to see if it would connect. It was supposed to arrive in the store last Tuesday - 5 days ago. I haven't heard anything. I'm getting tired of pushing the repairman to get results. I'm also disappointed that a freezer with a digital display on the door that tells you what the SET TEMP is, cannot display what the actual temp is inside the freezer. It appears you can see the inside temp on the Insigna app on your phone but not on the door. You have to hang a thermometer inside and open the door to find out. Our WIFI has only been connected twice for a couple of minutes so haven't had much experience using the actual features after connected. Also the Owner's Manual says if it's in Freezer Mode, that the WIFI will send your phone an alert if the temperature has been above 32 degrees for 3 days. At that point I don't want to know about it. Why not alert me when it gets to 32 degrees or let me set the temp and the duration when I should be notified. At this point it's a good cooling freezer with an inoperable WIFI and the Geek Squad Service ain't worth purchasing. If they get it fixed, I'll gladly give it 5 stars but not until then.

      No, I would not recommend this to a friend

      • Brand response

        InsigniaCustomerSupport

        Hello, Thank you for reviewing this Multidirectional Upright Wi-Fi Convertible Freezer/Refrigerator! I really appreciate your feedback, please remember that if you ever need assistance, we're here for you! Visit: https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

    • Rating: 5 out of 5 stars

      Size is awesome

      Posted
      DennisC
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We needed a freezer with good interior volume, but all the major brands' large upright freezers were just a couple inches too wide for the floor space we had. This freezer was just tidier enough in external width and depth to fit perfectly, yet the interior width and depth were still just right. This freezer gains its enormous volume by being taller than the others. It's not so tall that the top shelf is difficult to use, but we definitely aren't putting anything we need to get to on top. We were worried about this freezer not having a lock to ensure it stays closed, but when the door closes, vacuum pressure ensures it closes well and doesn't leave any doubt that it'll stay shut. Very happy with it!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Wonderful Refrigerator

      Posted
      brovideo
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Was not expecting this refrigerator to be this big! It's HUGE!! It's a convertible, too. Can be frig or freezer. Am using it as a frig, so can't attest for freezer mode, but it also has a built in wifi signal to let you know if there is an issue with the temps and to adjust it. My only negative critique is that the shelves seem to slant slightly down and are a metal grid with a plastic coating and can be a bit slippery. We keep things on the top shelf pushed back so things don't slide out. Lots of door space, but not deep enough for gallon milk containers. Would recommend.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      The shelves can hold very little weight.

      Posted
      AnchorageAK

      I wish I had never bought this unit. The shelves are a major draw back. They will hold very little weight. They start to bend and come out of the holders. We are not talking about a large amount of weight either. Also, it you open the door, to remove some thing, and shut the door. Then remember you need to open it, you can't. You have to wait till it gets back up to the set temperature.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Huge Convertible Refrigerator/Freezer

      Posted
      wbro
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This thing is massive!! Great shelving setup, WIFI connectable for monitoring and controlling temperature. It can be freezer or a refrigerator, but not both. For someone who needs a lot of storage for one or the other. Have not had it long, so can't testify to durability. But its's quite quiet and lets you know when door is properly shut with some gentle dinging. Would recommend.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Freezer!

      Posted
      WESMITH
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      After doing some comparison shopping, we decided to purchase this Insignia Convertible Freezer/Refrigerator. We're using it as a freezer. We like the size, plenty of storage space. We've only had it a couple of months, but it's working great so far.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great value!

      Posted
      Leebon
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      We comparison shopped & this was the best value for the money. Freezer is huge & we love the storage space. We love that it can be a fridge or a freezer with the switch of a button. Temp alarm is great & love that I can connect it with wifi to my phone if needed.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Convienient

      Posted
      DadsResteraunt
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      So great to just bring freezer food right into the garage instead of downstairs to the basement. Peace of mind knowing circuit didn’t trip n lose power. Lots of room so no more stressing on freezer space. It’s a win win

      I would recommend this to a friend




    Product images, including color, may differ from actual product appearance.