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Insignia™ - Bluetooth 4.0 USB Adapter - Black

Cut corded contact with this Insignia Bluetooth USB adapter. This adapter lets users connect up to seven Bluetooth-enabled devices to a Bluetooth-compatible computer. It works with laptops and desktops running Microsoft Windows 7, 8, 8.1 or 10. This Insignia Bluetooth USB adapter maintains connections with devices up to 20 feet away.
$20.99

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    Overview

    What's Included


    • Insignia Bluetooth 4.0 USB Adapter
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    85% of customers would recommend this product to a friend (1394 out of 1650)

    Features


    Compatible with Windoows OS

    Including Windows 7, 8, 8.1, 10. Not compatible with Windows XP, Vista, OSX.

    USB interface

    Give's you simple connectivity and compatibility with wide range of computers.

    Bluetooth 4.0 technology

    Allows you to wirelessly link with up to 7 compatible Bluetooth-enabled devices from up to 20' away.

    Compact design

    Helps minimize bulk.


    Customer rating

    Rating 4.2 out of 5 stars with 1650 reviews

    85%
    would recommend to a friend

    Pros

    Cons

    • Rating: 2 out of 5 stars

      Difficult to install on Windows 7 64bit HomePrem.

      Posted
      CleverNickName

      I bought this to let me use wireless headphones with my old laptop with no bluetooth. The Insignia adapter was cheap and I could get it right away at my local store. My laptop runs Windows 7 Home Premium 64 bit, and the installation instructions provided with the adapter did not work for me. I downloaded the file from Broadcom whose link was provided in the documentation, but the adapter was not installed after running setup and re-booting the machine. The file is an SDK - Software Development Kit which is a little weird when all I want is a driver. Windows never found a driver for the adapter and I could not locate one in the files installed on my hard disk after running set up. weird. I worked at this for a couple hours, and actually bought an ASUS adapter online to replace this one. This is when I realized that the chipset used in the ASUS and the Insignia adapters is the same - BCM20702A0 from Broadcom. I figured I'd try installing the drivers from ASUS. These were easy to find on the ASUS website. I installed the ASUS files and now the Insignia adapter works. Cool. I'll probably return the Insignia adapter once the ASUS device arrives just to reward ASUS for a job well done. I've only used the headset with the adapter for a short time, but I've noticed that if I turn the headset off and back on the sound quality is horrible (like listening to music underwater) until I reconnect the headset to the computer. Maybe this is normal? Could be the adapter or the headset, but I'm leaning towards blaming the adapter/drivers I installed. Don't know right now, though. My headset is a Skull Candy Uproar which I kind of love right now. :-)

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Disappointed in its performance

      Posted
      audioprime
      • My Best Buy® MemberMember

      Maybe it was because I was born before we had cell phones and computers, but I was led to believe that if you didn't have blue tooth capability on your PC, you could plug this in and then the computer would be blue tooth compatible. My HP desktop didn't come with blue tooth, and runs Windows 7, so I thought this would be an ideal addition. It did nothing when I plugged it in. Three little audio chirps when I plugged it in, but that was it. Thinking maybe I did something wrong, I went to the Insignia website hoping to download the full manual instead of the quick start guide that came with it. Well, the full manual is only available in spanish and french. The only other manual in English was the quick start guide, which I already had. Well, there was a technician waiting to answer my questions, so I typed in my problem. Immediately, the (robot) technician asked for make, model, and OS of my computer. She then said to stand by to talk to a computer specialist. I am sent to a service website that is longer Insignia, and they want you to join their club for $5.00, then I think $29 or so per month and they will answer any technical question you would have in the future. They wanted your credit card information with the promise that you could cancel the contract at any time, which they were hoping you would forget to do down the line. Wait a minute, I bought their product, it didn't work, I wanted some assistance in case I was doing something wrong and they want to charge me for that for a product fresh out of the box purchased yesterday. So I didn't take the bait. I read a few more reviews, and some said they were having trouble/no luck loading the software in a Windows 7 OS. So to make sure the unit was working properly, I plugged it in to my laptop and it installed the SW immediately. It was working. However, as others have mentioned the fidelity is horrible into my beats earphones. I may return it tomorrow and try to find something else that I can hook to my pc to give it blue tooth. It made for a frustrating evening trying to get it to work, and the sound quality is only mediocre into beats earphones..

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Geek Squad is no help

      Posted
      JerryW

      I purchased this product a few days back, specifically so I could hook up my wireless gamepads to my older computers. First I tried it on my old WIndows Vista desktop. I tried to see if Windows could find a driver for it and nothing. This is to be expected. I followed the instructions given, and it told me that Broadcom drivers are in Windows Update. Since Windows couldn't find a driver despite my computer being up to date, that's a star lost. I tried doing a little digging, to find the drivers myself. Found them on a shady website, and the executable file seemed to work promisingly. Except that it couldn't find the adapter, no matter what I tried. That's a star lost. So, I went to the Insignia forums to figure out that an Acer product had the same chip AND driver installations on their website. I tried to download that, and it STILL wouldn't find it. Another star lost. Mind you, this is a fresh install of Windows Vista, and it says right on the package that Vista is supported. I figured that it might've been wrong, so I tried it on my newer Windows 8 laptop, following all the steps, even making sure that the computer was up to date. And yet, it still couldn't find the device. That's another star lost. So far, that's four stars gone, leaving one left. I then decided to go to the Geek Squad tech support, and after a solid twenty minutes of looking for assistance, the best I got was "this item is supposed to be plug n play, bring it to the store to we can look at it". I'd like to say "that's a star lost," but I can only go to one star. This product is definitely NOT worth the hassle, especially for $20.99

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Lied about Windows 7 support & no official driver

      Posted
      Kyosji

      I bought this for my work PC, as it used Windows 7. I purchased this device as it said it supported Windows 7. It definitely does not. I wish I read the online reviews about this device, as everywhere they are shouting about issues with it working on Windows 7. Currently I can install it, and I can pair a bluetooth device to my PC, but none of the functions of any bluetooth device even work. I just get a image of my device and have 4 options. Create Shortcut, Troubleshoot, Remove Device, and Properties. All the info listed in there are generic at best. I called Insignias horrible support and spoke with someone for over an hour, and they kept saying that they do not keep the drivers. They make the drivers, submit it to Microsoft, and use their plug and play function in windows. Everything they are describing makes it sound like it may have once worked, but they overwrote the drivers for that model. I asked for a copy of the official driver, and they triple confirmed for me that they do not even keep them. Seriously? You guys make a device, make drivers for them, then delete the drivers so you have no chance to support ANYONE that has an issue? That's just blatant bad business. To top it off, they insult me saying that it's not a device issue, but a windows issue, even after explaining it was a brand new work computer that I just freshly reinstalled Windows 7 on that day. They are avoiding all responsibility for their poor drivers. Avoid this model, avoid all Insignia, they don't know how to support their own products.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Poor connection quality and questionable design.

      Posted
      Thomas

      I purchased this adapter in order to use a wireless headset that I previously used for driving while on the phone. +This adapter installed instantly on my windows 10 PC, so that's a big plus for not having to worry about installing drivers +This works with windows' built in bluetooth settings menu, so there's no bloatware or unnecessary software. Cons: -This adapter is very small. I used this on my desktop pc, and depending on the location of the USB port, it can be VERY difficult to pull out because it barely sticks out. I can understand that some people might be using this in a notebook, but honestly in 2017 there are very few laptops that don't have built in bluetooth. -No matter where I positioned my desktop in relation to my headphones, I would get 5-20 seconds of almost static-y interuption every few minutes. I can't tell if it's due to the fact that the adapter is getting some interference (unlikely, unless wi-fi is causing some issue) or the adapter is just poor quality. The headphones I use work with my phone, my macbook pro, etc. so that isn't the issue. I sit about 3-4 feet away from my tower. I'm not entirely sure what the issue is, but considering the trouble I ended up returning this a few days after buying it. This may work better for people using it on a laptop if you need - as they tend to only be a couple feet away and almost always in line of sight.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Old Documentation and No Support

      Posted
      rigermortis
      • My Best Buy® Elite MemberElite Member

      This is the third Insignia bluetooth adapter I have purchased from Best Buy and I'm a little upset. The instructions state to plug in the adapter and head to "http://www.broadcom.com/support/bluetooth/update.php". I am greeted by the following message: "Windows drivers for Broadcom Bluetooth devices are no longer posted here. They should be available through Microsoft's Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer." I, as a lot of other PC owners are running Windows 7, which the packaging clearly states is supported, but is clearly not, because the a fore mentioned reply on the site is not true for Windows 7. No problem a while back when I bought my first one, because the driver was on the site. No problem on my Windows 10 computer because it does install with updates. Don't sell a product stating that it works with something that it doesn't and depend on Windows to support YOUR product. Put the drivers on the site. If you do own this and a Windows 7 Computer the person who said the Asus adapter is the same is correct. I suggest going to their site and downloading the drivers for the USB-BT400 which seems to be the same or close enough to work. Shame on Best Buy and Insignia for not having the correct drivers and instructions though.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Works, Limited range. Using with Xbox Controller S

      Posted
      ITguyenthusiastPCgamer

      I've been using this thing off and on for about a year now. Its good for streaming music off your phone to your PC and in turn PC's speakers. Works well transfering files to and from mobile devices. Works like you'd expect a universal Bluetooth receiver to work. I recently have been using it with the Xbox controller S, which is officially the only Microsoft brand Xbox controller with built in Bluetooth support. The dongle itself works just fine with Windows 10. Windows will even automatically update the driver for you after plugging it in and hitting the update button. The range on it is very limited so be aware of that. I plugged it into the back side of my computer about 6 feet away from me and because I didn't have good line of sight it was hit and miss with keeping a stable connection. Luckily I have a USB pass-through on my keyboard which is right in front of me and putting it in there keeps the connection stable. If you plan to use this product make sure you have good line of sight to the dongle. Buying a USB extension cord would help this problem if your computer didn't have front side USB 2.0/3.0 ports. My only other issue with this product is that it's way too expensive. If you can find another 4.0 Bluetooth adapter somewhere else at a cheaper price do that instead.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Look for something else

      Posted
      Wadermate
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Was using my phone with my Bose wireless headphones for drum practice, but I really needed to be able to connect to my computer since that's where a majority of my practice music is located. I bought this thinking it would solve all my problems, but actually it's where a whole new set of problems began. After getting it home and plugged in, I go to the website listed in the instructions only to find out that this device is no longer supported, and that you can't donwload any software or drivers, so it was easy to plug in but totally useless. Rather than take the thirty minute drive to take it back, I decided to check some online forums to see if there was any other way of obtaining the software needed to make the thing work. The best I could find was a post telling me to go to thier competitors website and download the software and drivers for thier model of adapter. Since the adapters were made by the same company, I thought I'd give it a try, well it worked, kinda. I can use my headphones, but the connection is not very reliable, sometimes it works, and sometimes I get frustrated because I spend half of my practice time trying to get the silly thing to work. So in my honest opinion, find something else.

      No, I would not recommend this to a friend




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