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Insignia™ - Wi-Fi Smart Plug with Power Metering - White

Only @ Best Buy
Only at Best Buy
Automate an electrical device remotely with this Insignia Wi-Fi smart plug. It supports appliances with up to 1800W ratings, and it lets you monitor the power consumption of a plugged device via the Insignia Connect app. Control this Insignia Wi-Fi smart plug through voice command as it works with Apple HomeKit, Google Assistant and Amazon Alexa.

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$34.99

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    Overview

    What's Included


    • Insignia Wi-Fi Smart Plug with Power Metering
    • Quick setup guide

    Ratings & Reviews


    Overall Customer Rating:
    67% of customers would recommend this product to a friend (159 out of 239)

    Features


    Insignia Connect app

    Control, monitor and schedule your indoor electronics using your smartphone. Works with Amazon Alexa, Apple HomeKit and Google Assistant.

    Power Metering

    Power metering functionality means you get the added benefit of seeing how much energy the controlled unit is using

    Create custom schedules

    Use the Insignia Connect App to program your lights to match your routine.

    Control the power

    Your Wi-Fi Smart Plug can be used to control the power of most lights, fans, portable heaters, coffee makers and home audio systems using 1800W or less.

    Use your voice control

    Pair with the Apple HomeKit or Google Assistant or Amazon Alexa and turn your lights, your appliances, or a whole room on or off with the power of your voice.

    Access anywhere

    Stay connected, no matter where you are. Control, monitor and schedule your Wi-Fi Smart Plug from anywhere using the Insignia Connect app.

    Track your energy consumption

    Easily monitor your energy costs with integrated power meter.

    Easy to use and install

    Connect your mobile device to a Wi-Fi network, download and open the free Insignia Connect app, and plug the Smart Plug into an outlet. Can be used in a 2 prong outlet, by using a 3 prong to 2 prong grounding adapter.


    Customer rating

    Rating 3.5 out of 5 stars with 239 reviews

    67%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Horrible App Renders Good Hardware Useless

      Posted
      Mike
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased this plug and the other model without the power meter. I'll break this down into a few sections to make reading simple. App Installation: The app installation requires going through the web site listed in the instructions. You cannot simply search for the app on either the Apple Store nor the Google Play store (if you can, the search results yielded nothing). Once installed the app requires that you sign in using your BestBuy.com account. I get it, but it should be linked to a completely separate account in my opinion. Once installed, the instructions are simple enough. Follow the app's instructions by plugging in the outlet, the light on the front will be flashing green. The app detects the local network broadcast by the plug, connects to the plug and then uses the plugs WiFi to locate nearby networks. You choose your network, plug in the password, and it should connect. That's where things get hairy. I never got either plug to work on the Android OS. It was attempted with both a Galaxy Edge 7 and a Moto G5 Plus (latest OS version at the time of this writing). On the iPad running the latest OS, I did get the first (non-metered plug) to connect. I never have gotten the metered plug to work. Tapping "Next" during the setup on the iPad yields nothing. The app simply doesn't move forward at all, almost as if you didn't click "Next." I've included photos of the errors from the Android OS. It seems this issue has been around for quite some time and is still a major problem. If the app fails to "setup" the plug, then the plug is absolutely useless. The really dumb part is that it's actually ON my network. I can see it on the network, but there's no way to bypass the app setup portion, and you must start the setup process all over again. For those in the IT field or with some networking knowledge, yes, I tried to open the IP of the adapter in a browser to complete the setup, but there doesn't appear to be a web GUI for that type of setup like there would be on a router or access point. The snip of the screen below shows their IP addresses on the network (blacked out the network name, MAC address, and the portion of the device name containing the MAC address for security purposes). Hardware: The hardware itself seems solid. If you can get the device connected, it works quite well via the app as well as using Alexa. Setting up with the Alexa app was easy. You just add the Insignia Connect skill to Alexa, connect your BestBuy.com account that you used when setting up the device, and you're off and running. Final Verdict: The hardware itself I would give a 4 star rating. Unfortunately, the hardware is useless if the setup cannot be completed. Ergo, I've elected to give this an single star. Hopefully, Insignia will step up and fix this app issue. If there was simply an option to scan your network for a device that either A) hasn't completed the setup or B) you want to change the settings on, then this whole issue would be resolved.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Laggy and not dependable

      Posted
      TIsh86
      • My Best Buy® Elite Plus MemberElite Plus Member

      *Using AppleHomeKit, I have about 30 devices setup before hand and I do consider myself an expert in this category.* I bought five of these outlets in pure hope they would have been perfect for my needs, unfortunately they didn't and they will be going back today. First two out of the box setup just fine and didn't have any issues, the second to last unit was not wanting to pair. I had to keep trying different ways to pair this sucker, finally after 25 minuets of messing around I finally got this one to pair. Once they were paired they seem to perform okay, the app is glitchy and seems to lose the switches randomly throughout the day and it doesn't sync the power state often. Now that I have them paired to the App and HomeKit it was time to setup automations, I used most of these for lights and fans including Christmas decorations. Randomly these switches would turn off and back on, I would run my HomeKit log and nothing was telling it to turn off and back on again, so not sure if security is an issue. Wifi range with these is weak at best, you do get what you pay for but the range is very poor, I have a mesh network system and I have fantastic coverage from the garage to my house. The outlet in my garage would lose connection or have serious lag, I just replaced it with a different brand and having no issues with 78% network strength. Lastly the biggest reason I'm returning these is because of lag or network timeout.. With the other switches in my house I can sit and tap to turn on and off all day and make the lights strobe, these Insignia outlets will turn on and off for a few times and then sit powered off, moments later they will catch up and freeze. This became an issue when we would turn a switch on and off quickly by accident causing the outlet to remain on or off. We would need to go back to the switch and wait a few moments to perform the automation again. Cons: 1. WiFi Range 2. Randomly turn on and off 3. Laggy compared to other outlets for the same price 4. Pairing can be an issue for some units 5. App loses outlets throughout the day 6. Very bright light, you cannot turn it off even though the manual says you can Pros: 1. Great price for HomeKit beginners 2. Supported by a large retail brand 3. Energy consumption display 4. App has potential, glad to see Insignia getting into HomeKit

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Bought 3, had to return/exchange 2 of them

      Posted
      Josh
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      The third on that I tried worked great no problems at all. Now for the first and second plugs I need to return/exchange. When I tried adding the first two devices all I got was a registration error (which I uploaded a picture of) this is all I got when I was trying to add both devices to the app. I tried with 3 different android devices (Galaxy s5, Galaxy s8+, and Samsung Tab 3) and 1 first generation Ipad mini (I couldn't find the the app in the ios app store and even searched it and came up with no results), so I was unable to try it with my Ipad. I called the help number that is provided by the app from one of my android devices, but was told to take it to geek squad or return/exchange it by the person on the phone. I also asked what to do if this were to happen again and he told me to return them again and try again if I still had a problem. P.S. I asked the guy on the phone if this was happening a lot, he replied with I was the second person to call and talk to him about that issue that day.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Creating schedules in the app is confusing

      Posted
      Compupaq
      • My Best Buy® Elite Plus MemberElite Plus Member

      I currently have three of these smart plugs in use and all work great. They were set up in the Insignia Connect app without issue and synced with Google Home. If you're using these purely for voice commands or to just turn them on and off through the app, they work perfectly fine. If you're getting them to set automatic timers, though, it can get a little confusing. I created the schedules in the app, but for whatever reason, the schedules start and end an hour before they're supposed to. I'm not sure if it's because of the time zone I live in (EST) or what. If you create the schedules knowing they're going to be an hour off, then they work perfectly fine, but setting schedules should be more straightforward than this. If you look at the attached images, you can see the times the schedule runs, and the "off since" time will be an hour off from the scheduled end time.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Good device for price.

      Posted
      DandyMe
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Decent for price however I do find them glitchy, but I also spent short money compared to others and will keep them in hopes updates improve them. I’ve had these for few months now and this is my experiences. They will lose connection for a day or two but come back online on own. A couple of times I’ve had to reset them. Most of time Alexa can control them and other times I have to use the insignia app or ihome app to get them to respond when Alexa can’t. Yes insignia app has lost connection yet could use ihome or Alexa! Things like scheduling something on/off on specific days/times seems to take a day for it to get in sync. Even when it does if you go to say adjust the time sometimes that schedule is gone, yet device turns on/off. However if I adjust the time or add something it doesn’t work instantly but give it a day or two seems to work! For short money they do work not sure I’d rely on them 100% to turn something important on/off if not home. Be nice if could. Considering the cost to others I’m keeping them and dealing with them...in hopes updates will eventually fix as well.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      The iPhone app is really bad

      Posted
      Erwin
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      It took me over an hour to get this setup with my iPhone, it’s not the easiest to setup but for it done. The main problem comes if you shutdown your phone and you are not in the same WiFi as the smart plug, the smart plug just disappears from the app, the app says that there are no accessories setup/configured. When I got back home the smart plug appear right away. But then my iPhone had an update, I updated it and right after that the smart plug was not showing in the app anymore. I need to be able to use this outside my house, the app is not very well done. Looses setting if your phone goes off outside the WiFi network. I need up returning it and getting the TPLink one instead. That one took me about a minute to setup and no magic tricks on accessories disappearing. So don’t buy if planning on using the app from outside your house. If your phone looses charge you will not have access

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Mostly works now, but somewhat quirky

      Posted
      lucidhysteria

      I've used many different smart home products (tons of Hue lights, several different smart plugs, and a thermostat), and this has been one of the most finicky to get set up and use. Getting it set up was an ordeal in ways I can't even remember enough to explain, but the associated app you're supposed to use was no good, and I even had trouble setting up through HomeKit on one device, which usually doesn't happen. Once I got past those initial hurdles, it seems to mostly work now (turning on and off via iOS Control Center and some connected Hue switches, that is), but sometimes it's slow to respond. Maybe still worth it if you find it at a really good price, but if you want something super reliable, I would try another product.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent Smart Plug

      Posted
      user
      • My Best Buy® Elite Plus MemberElite Plus Member

      Works flawlessly with Apple home kit and Siri, no need to install insignia Connect app unless you want to check power consumption. A little tricky with google home and you need to install insignia Connect app, but still works. fast switching with no lag. solid connection to Wifi. To setup with Apple Home without Insignia Connect do this: - follow the install guide up until you get the plug connected to your wifi. - Skip the insignia connect app download. - On your phone or tablet open Apple Home and select "Add Accessory" and follow the directions (don't forget to change the device default name "outlet" to something relative to what you are using it for, like "side lamps" for example). Hint: enable "hey Siri" in settings to control the plug with your voice through your phone or tablet, no apple TV required!

      I would recommend this to a friend



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