iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray
User rating, 4.5 out of 5 stars with 3223 reviews.
4.5(3,223 Reviews)- 4 Expert Reviews
- 95 Answered Questions
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Description
Features
POWERFUL PERFORMANCE AND POWERFUL PICK-UP
Power-Lifting Suction delivers 5X the air power* for improved pick-up performance.
IT WON'T STOP TILL THE JOB IS DONE
Intelligently maps & cleans an entire level of your home. Patented iAdapt® technology with vSLAM® navigation actively captures thous&s of precise measurements each millisecond to optimize coverage.
NAVIGATES IN NEAT ROWS
Purposefully & logically cleans in neat rows & uses floor tracking sensors to navigate your home.
IDEAL FOR HOMES WITH PETS
Unique Dual Multi-Surface Rubber Brushes don't get tangled with pet hair. Brushes adjust & flex to stay in constant contact with carpets & hard floors. High-Efficiency Filter traps 99% of cat & dog allergens.
LEARNS YOUR LIFE LISTENS TO YOUR VOICE
Learns your cleaning habits to offer up personalized schedules, while Google Assistant & Alexa allow you to start cleaning with just the sound of your voice. Will even suggest an extra clean when your area’s pollen count is high or during pet shedding season.
SENSES AND ELIMINATES DIRT
Dirt Detect™ Sensors alert your robot about dirtier areas of your home, like high-traffic spots, & cleans them more thoroughly.
THE DREAM TEAM OF CLEAN
With Imprint® Link, when the Roomba® 960 finishes vacuuming, it automatically tells Braava jet® m6 to start mopping.
PICKS UP RIGHT WHERE IT LEFT OFF
Doesn’t skip a beat, or a mess. When its running low on battery it recharges & resumes, ensuring a complete clean.
What's Included
- Documentation Package
- Dual Mode Virtual Wall® Barrier (2 AA Batteries included)
- Extra AeroForce® High-Efficiency Filter
- Home Base® Charging Station
- North American Line Cord
- Owner’s Guide
- Roomba® Roomba® 960 Wi-Fi® Connected Robot Vacuum
Key Specs
- Voice Assistant Built-inNo
- PetYes
- Cleaning Path Width7 inches
- Vacuum TypeRobotic vacuums
- Bin Capacity0.158 gallons
- Product Weight8.6 pounds
- BaglessYes
- Compatible Floor TypeAll floors
- Corded/CordlessCordless
- Filter TypeReplaceable
- HypoallergenicNo
- Multi SurfaceYes
- Washable FilterNo
- Attachments IncludedNo
- Auto Docking And RechargingYes
- Room-By-Room NavigationYes
- Scheduling Presets7
- Maximum Runtime75 minutes
- App-ControlledYes
- Works WithAmazon Alexa, Google Assistant
Compatibility
- Voice Assistant Built-inNo
- Works WithAmazon Alexa, Google Assistant
General
- Product NameRoomba 960 Wi-Fi Connected Robot Vacuum
- BrandiRobot
- Assembly RequiredNo
- Additional Accessories IncludedHome Base® Charging Station, North American Line Cord, Extra AeroForce® High-Efficiency Filter, Dual Mode Virtual Wall® Barrier (2 AA Batteries included)
- Model NumberR960020
- SeriesRoomba® 900 Series
- ColorGray
- Color CategoryGray
Dimension
- Product Height3.6 inches
- Product Length13.8 inches
- Product Width13.8 inches
Feature
- Connectivity TechnologyWi-Fi
- Cliff SensorYes
- Wet And Dry UsageNo
- Amperage1.8 amperes
- Voltage14.4 volts
- Wattage26 watts
- MopNo
- Protective BumpersYes
- Remote ControlNo
- Batteries IncludedYes
Performance
- Adjustable SuctionNo
- Edge CleaningYes
- Programmable Cleaning IntervalsYes
Power
- Self-ChargingYes
- Charger IncludedYes
- Battery Charge Time180 minutes
- Battery SizeAA
- Battery Capacity1800 milliampere hours
Warranty
- Manufacturer's Warranty - Parts1 Year
- Manufacturer's Warranty - Labor1 Year
Other
- UPC885155010506
Customer rating
Rating 4.5 out of 5 stars with 3223 reviews
(3,223 Reviews)Expert rating
Rating 4.1 out of 5 stars with 4 reviews
(4 Reviews)Customer images
Search
- Pros mentioned:Cleaning quality, Floors, Gets the job doneCons mentioned:Stuck
Rating 5 out of 5 stars with 1 review
Happy with the cleaning results
|Posted .Pros mentioned:Cleaning quality, Floors, Gets the job doneCons mentioned:StuckThe Roomba 960 has been cleaning the bottom floor of my house nearly daily since late July. So far I’m very satisfied with the job it’s doing. My wife was skeptical about the value of the robot, but once she saw how much dust and dirt it was picking up from a floor that appeared to be clean, she now uses it daily. We have a dog who sleeps inside the house in a crate and the Roomba has kept the pet dander to a minimum. This has helped a lot with my wife’s allergies as she is allergic to pet dander. Couple of notes from my use - Battery lasts just long enough to complete a cycle through my bottom floor (see picture) - After each cycle I empty the dust bin, remove the filter, rollers, clean all sensors and blow off dust from the robot using a dataVac electronics blower. This takes me about 3-5 minutes as I’ve got my routine down. I usually do this after getting home from work since Roomba runs during the day - I put my couch up on blocks to ensure the entire bottom floor is accessible by the bot. This was the dirtiest place in our house until we started using the Roomba. - 42 completes cycles and the Roomba has found the base station every time - Dust bin full sensor is very delicate regardless of my maintenance routine so I turned on the option to force the Roomba to finish a cleaning cycle regardless of the bin. - After setup on WiFi I can’t seem to get the app to connect until I get off WiFi and onto the cell network then the app runs just fine. I imagine it’s an issue with my router but I haven’t taken the time to trouble shoot why the app is getting blocked - I’ve ran the bot on carpet upstairs a few times and it did a great job, I may get a second bot to clean upstairs. I’ve owned the BotVac connected before and I remember it had issues getting stuck and finding its base station. I don’t know if the new model is any better, but I don’t think I’ll find out because I’m happy with the Roomba. I’m pretty sure the Roomba 980 has the more powerful carpet mode so that will most likely be my next purchase so it can clean the upstairs. The price is a lot considering vacuuming can be done by hand for a lot less, but this Roomba can clean places I can’t and it does the work while I focus on things I need to get done around the house. The extra time saved makes it worth it.
I would recommend this to a friend Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5Rating 5 out of 5 stars with 1 review
Best Purchase EVER!!!
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5I did a lot of research before deciding on buying the Roomba 960. iRobot sells parts for it's units so they are repairable if needed. The comparisons I read also gave it high marks on suction and pickup. While it isn't the quietest on the market it is no where near the noise a traditional upright vacuum makes! Then the WiFi connectivity, mapping, self-charging & resume, Google Assistant compatibility and grid pattern features all had me sold. I had to attempt to set up the WiFi feature 3 times, even moving it near the router, before it worked but no problems once it's done. I love my 'Little Honey' so much, I'm going to get him a friend to do the mopping!
Features
Quality5 out of 5Value4 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Floors, Gets the job done, Home useCons mentioned:Corners, StuckRating 5 out of 5 stars with 1 review
Productive, efficient and intelligent vacuum!
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Floors, Gets the job done, Home useCons mentioned:Corners, StuckFor years I avoided becoming "one of those people" who has a robot vacuuming their home. I'm the guy who spent a pretty penny for a Ricar vacuum package just last year for our new-build home because I wanted to keep it clean. (I used to sell Kirby vacuums, so I appreciate high suction and reliability). Roombas came up in a recent conversation with my neighbor so I started researching. Most of our home is hardwood with a few rugs. I was spending more than an hour vacuuming traffic areas with the Ricar, and that was getting old. Great vacuum, but requires some effort. I found the 960 was most appropriate for my needs (and budget). When Honey alerted me to a price drop well within my budget I jumped. I.am.impressed. "The Maid" (as I labelled it) navigates most of the house just fine. A few smaller throw-rugs can cause it to get stuck, and I do move dining chairs out of the way each cleaning cycle - but that's nothing compared to the hour+ when I had to navigate the Ricar 1-2 times/week. Coverage is impressive, not completely random. Against walls/edges, under the couch, into and out of a half-bath and surprisingly tight quarters it navigates well. It takes a (recharge) break once before it completes downstairs. The bin is usually full after the job completes, which is easy enough to dump. I love the map! Like an employee coming to you at the end of the shift with metrics on their productivity. Brilliant! I do have to carry it (and the small dock) upstairs as this model is not able to climb stairs. :-) Once positioned it figured out the floor plan and takes care of business just fine - avoiding a trip down the stairs/cliff. Very helpful are the codes (on the phone app) so you know why it interrupted a job (bin full, charging, stuck, etc.) Very helpful is the audible communication from the Roomba when it does get stuck. (I lost it a few times under furniture or in an obscure corner - ignoring it for a few hours so I missed the initial alert. Once you open the app, the Roomba will call out what the problem is from its location which is super helpful in finding it again.)
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
LOVE IT!
|Posted .Owned for 2 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5After seeing these for years and being skeptical, I finally bought this to replace a Dyson upright that died painfully in my front yard. Backstory: We vacuumed the entire upper level of our home with the Dyson upright. When we lifted it by the handle, due to the way it's over-engineered, the weight of the vacuum made the frame flex, which ejected the canister at the top of our stairs. It then tumbled down and about 4 stairs from the bottom, it exploded in a cloud of dust and dog hair. At that point, I was at my wits end with Dyson products (useless attachments, dead batteries, inop functionality, etc). As the smoke settled and my blood temp reduced to slightly below a boil, I took the Dyson and sent it on it's way. 9 pieces later, it was in the trash. I used another Dyson to clean up the previous Dyson's death mess then began my vacuum search. Onto the Roomba. I decided to just do it. So glad I did. I had no idea this thing was so awesome! We have 3 dogs (1 lab, 2 german short hairs) and some cat that hangs around for free food. 2 hours after I cleaned with my other Dyson, I turned the Roomba loose for the first time and WOW it picked up so much hair, dirt, and dust that I felt ashamed of my previous work. See attached pic. No, it didn't pick up the Sbux cup, that's just for reference, which is a "grande". If you're on the fence, just buy it. The waste bin doesn't hold much but enough to fill that cup! Quality is good, noise level isn't bad - I still work and take calls while it's running. If you have pets, don't schedule it to run in the middle of the night as the beeps and running noise will set off your dog alarms. I use it on hardwood floors, area rugs, and a cow hide. It does great on all the surfaces it's traversed thus far.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality3 out of 5Value1 out of 5Ease of Use4 out of 5Rating 3 out of 5 stars with 1 review
Not impressed
|Posted .Owned for 5 months when reviewed.Features
Quality3 out of 5Value1 out of 5Ease of Use4 out of 5This vacuum works ok unattended if you have just one kind of surface it the room you want it to vacuum. If you have a mix or surfaces such as hardwood and rags, then most likely you won’t be able to use the schedule function or expect it to finish a job on its own as it gets stuck in the corners or the rags. Also, if yoU have a large rug with geometrical shapes with contrasting colors, let’s say beige and dark brown, Rumba won’t cross the shape pattern from a light shade to a darker shade, thinking that the dark shade is a cliff. It will vacuum the light shaded area for 20-30 minutes but won’t cross into the dark shaded areas. So this product does not work for me on the first floor living room/kitchen/dining area which is all one open space. It works good for bedrooms upstairs where I have 100% wall to wall carpet.
Features
Quality3 out of 5Value1 out of 5Ease of Use4 out of 5No, I would not recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great Cleaning Helpmate
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Love my Roomba. I have white tile floors throughout the whole house and live in an area where the earth's element are bound to blow in through the windows, so my Roomba does its job everyday and keeps my floors spotless. The only problem I have is some of my furniture is low and the roomba gets stuck under the credenza or dresser, etc and has to call for help by alerting me thru the app, which is fine when I'm home but if I am gone, it just has to stay stuck until I get home. I also have large rugs throughout the house and Roomba has no problem rolling on top and cleaning them as well.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Floors, Home useCons mentioned:StuckRating 5 out of 5 stars with 1 review
Amazing little vacuum.
|Posted .Owned for less than 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Floors, Home useCons mentioned:StuckSo far so good. This thing far exceeded my expectations. The mapping is awesome. It did my entire first floor of a large home and didn't miss a spot. It goes in nice neat straight lines and really seems to know exactly where it is going. It is like a little autonomous vehicle running around my house. I bought this over the i3 since it supposedly has a larger dust bin (600ml vs i3's 300ml) and I did't want to spend the extra money on the automatic dirt disposal system and have to buy Roomba bags all the time. This one also includes the IR virtual wall, which the i3 doesn't ($50 item). If you want the option to pick and choose individual rooms, you have to upgrade to the i7 or higher end models. I have only had mine for a week, but very impressive. I just ordered a second one on sale to leave on my second floor. I love how it goes under the beds and dressers. I would have bought one for the basement too, but the wife looked at me like I was crazy. lol The only bad thing about it is that it needs some light for the mapping, so either lights need to be on or use during the day. The i3 doesn't need light, but I still think this is a better value. It also gets stuck on our small bathroom rugs, so I just set them on the tub before vacuuming or use the IR sensor so it skips the bathroom. The i3 is supposed to have more suction, but there is not a lot of reviews since it was just released. The 960 is no longer going to be produced, since the i3 is the cheaper replacement. I did a lot of research on this before purchasing. You can't argue with all the positive reviews. I hope my review helps :)
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
This Guy
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 54 kids+ 2 shedding Cats+ 1 Harry Dog. We Love This Guy. He has become a member of the family. He’s a great guy, doesn’t complain when it’s chore time. He’s always full of energy, but not in a rambunctious way. If you get a chance to invite this guy into your home, you will not be disappointed.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friend
Rating 4.1 out of 5 stars with 4 reviews
(4 Reviews)- PCMagRating, 4 out of 54.0Victoria Song on June 30, 2017iRobot Roomba 960The iRobot Roomba 960 isn't cheap, but thanks to a mix of premium features and performance, it's the best high-end robot vacuum for the price.Full Review
- Expert ReviewsRating, 4 out of 54.0December 9, 2019iRobot Roomba 960 and 966 review: A high-end robot vacuum at a reasonable priceReliable, low-maintenance automatic cleaning but not the most powerful suctionFull Review
- techhive.comRating, 4.5 out of 54.5Michael Ansaldo on June 1, 2018iRobot Roomba 960 review: This robot vacuum leaves all others in its dustIt's worth pinching your pennies for the Roomba 960's premium features and superb performance.Full Review
- techgearlab.comRating, 4 out of 54.0David Wise Austin Palmer change comparison on June 13, 2018iRobot Roomba 960 ReviewWhile the 960 does retail for about $200 less than the flagship Roomba models, there were definitely some concessions made in terms of cleaningFull Review
Q: QuestionI have a two-story house. Can I switch from downstairs to upstairs? Does it remember the patterns for each floor?
Asked by Tommy.
- A:Answer I have a two-floor house as well and every couple days I'll take my Roomba upstairs to clean and it has no trouble going back and forth. I would recommend taking the docking station with you when you change floors since when it's battery gets low it will try to return to its docking station.
Answered by Stilana
Q: QuestionHow does it do with rugs that have fringe?
Asked by Rosie.
- A:Answer How does the IRobot 960 do with fringe carpets?
Answered by Gracie
Q: QuestionWe’re do I have my robot vacuum repaired
Asked by Anonymous.
- A:Answer my robot only stays on spot cleaning, cannot get it off
Answered by janet
Q: QuestionDoes the Roomba does a good job in the corners?. My dog hair gets on the corners of the room all the time and wonder if the hair will be vacuumed well.
Asked by Silvia.
- A:Answer This thing works great but it does not get all the way in the corners. It has a side brush yes but this is a round vacuum on a square corner.
Answered by John
Q: QuestionI have 2 dogs and 2 cats. Which iroomba would be best to clean my 1200 square foot apartment?
Asked by MercyMe.
- A:Answer The Roomba 960 has done a great job on my hardwood floors and ceramic tile. I have 2 dogs and one is long haired German Shepherd that sheds all the time. My Roomba has done a great job keeping the floors clean.
Answered by Chris
Q: QuestionWe have vinyl laminate flooring thorough out our house and we we told not to use the beater brush with the vacuum on the floors so could we use the iRobot on these floors? Please advise.
Asked by VeganGal.
- A:Answer I have the same flooring in my kitchen and bathroom and this vacuum cleans those floors flawlessly and without damage. It even gets into the corners.
Answered by Wileycoyote
Q: QuestionAre there disposable filters to replace frequently! How does this model handle extension cords it might come in contact with?
Asked by MayKnoy.
- A:Answer I usually take a toothbrush and clean off the filter , then run it under water . Let the filter dry completely before reusing. I used the extra filter that comes with it while the one is drying . Just clean and alternate them out .
Answered by Suzie
Q: QuestionIs the roomba quiet? Would I be able to run it at night without it being super loud?
Asked by Maddy.
- A:Answer I have purchased it two weeks ago and I have used it twice to clean my entire first floor, which is about 2000 sqft. It ran for 3.5 hours with a recharge in-between. I can say it is reasonably quiet.
Answered by Abhi