
Customers have good things to say about the USB 2160 (4K) Webcam's image quality, with many praising the excellent picture and good microphone. The included remote control is also a popular feature, noted for its ease of use and convenience in adjusting the zoom and screen position. There were no negative customer comments reported.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I would have given it 5 stars, but the placement of the wire hooked up to the back of the cam is on the left side (should be in the center) so if the cord is at all stretched out, it pulls to that side and it’s hard to get it to stay in position. Other than that the picture quality is amazing. I would easily recommend this cam to anyone.
Posted by Matt
It didn’t come with a battery. The remote only works for zoom in/out (limited), it doesn’t turn the camera or adjust in any other way. The button, on the remote, to turn off the camera also doesn’t appear to do anything. I would not say it is worth the significant difference in price. I do like the camera cover which was the main noticeable strength and reason I bought it. So that’s why the 3 stars vs less.
Posted by Unsure2020
I purchased the JVCU435 thru Best Buy. It's a very good 4K webcam, with excellent low light resolution, and good dual mic's. I downloaded the software program (app) and it does all the included remote control's zoom & pan functions, as well as adjusting hue, brightness, etc. Using this webcam with the free Windows 10 "Camera" app lets you see on your screen the capabilities of this webcam. The only weakness is that the remote looks to have about a 6-foot max operating distance. Remote battery is not included. This webcam encloses all the hardware to digitize and convert for live streaming, so you don't need a "strong" computer to do the processing. It uses the latest handshake protocols that allows the 4K capture being streamed to be received at other end as a lower resolution if the bandwidth is poor, or to match the lower screen resolution...... So it just works with little or no fiddling. Of course, all this built-in computational power causes the webcam to get hot to the touch. It probably could use a fan and better ventilation..... but it works just fine.
Posted by CaptKirk