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Jitterbug - Flip 4G with 1GB Memory Prepaid Cell Phone - Red (GreatCall)

Stay connected with this GreatCall Jitterbug Flip phone. It has large numbers on its backlit keypad and a large screen for optimal visibility, and it has a powerful speaker, so you can hear calls clearly. This GreatCall Jitterbug Flip phone has a 5Star button to connect with an urgent response agent for help in uncertain situations.
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    What's Included

    • Charging dock
    • Jitterbug Flip 4G with 1GB Memory Prepaid Cell Phone
    • Lithium-ion rechargeable battery(pre-installed)
    • USB cable
    • User guide
    • Wall charger

    Ratings & Reviews

    Overall Customer Rating:
    91% of customers would recommend this product to a friend (556 out of 614)


    Quad-core 1.1GHz processor

    Delivers good overall performance for opening and running applications, flipping through menus, running home screens and more.

    4G LTE speed

    Provides fast web connection for downloading applications, streaming content and staying connected with social media.

    Two screens with color displays

    View text messages, photos and videos in full color with the phone's dual-screen flip design. 320 x 240 screen resolution.

    2.0MP camera

    Capture images while you're out and about. Night mode improves image quality when you're taking pictures in low light. Built-in LED flash.

    1GB internal memory

    Provides storage space for your contacts, music, photos and more.

    Bigger screen and larger buttons

    Large, legible numbers and backlit keypad make dialing effortless.

    Dedicated 5Star button

    The 5Star app immediately connects you to a highly trained agent, who can help in any emergency.

    Customer rating

    Rating 4.3 out of 5 stars with 614 reviews

    would recommend to a friend



    Most relevant reviews

    See all customer reviews
    • Rating: 3 out of 5 stars

      Good for some seniors but not me


      First, let's start with the pluses. The screen has a clear boldface font that is easy to read. The volume is good. Even though it does not have computer access, it can transfer photos to a computer. The keys are large enough to be easy to tap without overlapping into the next key and mistyping. Dialing by voice is helpful. Because it is a flip, no chance of a butt dial. Some (especially the children of older seniors) will love the 5-star option for emergencies and other services. Now for the negatives. The screen is still tiny, only about 1"x2" for the text in a text message. And this is in a phone that is just barely lighter than my existing phone, which is closer to 2"x3" for texts. I love the idea of the magnifier but found it difficult to position so I could read what I thought I had it aimed at. The keys have multiple characters per key so it is onerous to type anything and it cannot send texts by voice. Some might like the simple scroll down menus for options but I have grown accustomed to a touch screen with icons and prefer that; however, if I channel and older friend who never really got the hang of her phone, I expect she would have found scrolling easier. Photos appear rather grainy. Coverage has been a mixed bag. A call to someone whose voice has a tendency to cut off while using my existing phone was quite clear on the Jitterbug. She, on the other hand, said she could hear my ok said my voice sounded "mushy." Also, a voicemail I left myself was not at all good quality. Other calls have generally been ok on both sides. The phone itself described as anywhere from "fair" to "strong" the reception for the areas from which I typically call. As to improvements, number one would be the ability to text by voice. Second would be an actual full keypad. (If there were voice texting, that would not be as important.) Some of these issues do appear to be resolved by Jitterbug's higher-end phone.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Better than expected

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I purchased this phone for my grandmother, and I have to say, i’m Impressed. The numbers are large, the display is large & the text is displayed clearly. The menu options are easy to navigate. The phone feels durable, but not heavy. It even emits a “dial tone” when the phone is opened so it mimicks a land line phone. An unusual feature, but I can understand why it’s programmed that way. The 5star feature sounds promising. They are able to track the phone within 8 feet or so of the last signal. If there is an emergency situation, they will contact emergency services or even road side assistance to your location for help. I pressed the red button to test how it worked. The guy who answered was able to pinpoint almost the exact address. Being that my grandmother speaks mostly Spanish, he said they have translators available to help if needed. I was able to transfer the number she had with another carrier to this one with no trouble. FOLLOW THE DIRECTIONS! They told me porting the number would take 3 was done after 15 minutes. Just make sure you have all the required information before you call, and if you don’t have it, Great Call will give you the phone number to the correct department for your current carrier to get the information. The ONLY drawback is the phone does not have the ability to change the language. Spanish would’ve been nice, but it doesn’t get any easier than pressing “yes” or “no”.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Wait for the new updates.


      This phone reminds me of the cell phones I had years ago. It needs alot of updating and I do not know if it is "Jitterbug" or "Great Call" that attaches all the up sells to this phone. I have never paid for voicemail or text messaging. I would like to know why you would pay an extra 10 cents to send a photo to a Recipient using your text message allowance, and why you need text message allowance. I have never paid to send a text message. If I am reading the instructional book correctly they have something called a phone book which the phone user manages online. This is apparently where your contacts are located. This is how they can control the amount of contacts you have and how often you text message them or send them photos. I have never come across this before. The charging dock is a nice feature. The large numerals on the keypad is nice along with the easy to read prompts. I like the fact that your phone number is at the top of the phone when you flip it open. Keying in a text message is definitely out of date. If you have a long text message you will be exhausted going through the letters of the alphabet that are placed under the numerals on the keypad, let alone if you need to add numerals to the text message to. They need a dial pad for the phone and a keypad for text messaging. Last but not least is the 5 Star Button Service. I tested it and it works without I assume not being charged. "Urgent Care" and "Med Coach" are probably good services. I say this because I could not register with to see how "Med Coach" was set up. The other 3 programs "The Wellness Call", "The Check-In Call" and "Daily Health Tips" should be turned into apps. It great that it has Blue Tooth. The Games are fun to play and the instructional book is easy to read.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great phone for 90+ Aunt and Uncle

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      My 92 year old uncle moved to a care home and needed a cell phone to be able to call my aunt who stayed behind in their home. The phone is very easy to use and he is able to push the "yes" button twice to call my aunt. The first question to answer is "Phone Book?" and then "Mary?" my aunts name, to call her which I programmed as the first entry. He has even figured out occasionally how to push the down arrow to call other people I programmed into the phone book. The handset volume is very good and he can actually hear the person on the other end and has been able to communicate quite effectively. He is hard of hearing and has hearing aids. My 93 year old aunt liked it so much I got her one of these phones too. She is also hard of hearing. It was funny watching them talk to each other in the same room on their own cell phones. They talked quite awhile because they could actually hear each other. I don't think the actual speaker phone feature is great so I haven't shown them how to use it. It is very convenient to have the drop in charger so they don't have to try and figure out how to plug them in. This is a definite no frills phone for someone who is just looking for that. This was the simplest phone I found. The Doro 626 is the next easiest in my opinion. There is no contract but I do have them on auto pay for about $20 a month each.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      great for the elderly


      Very good phone for seniors & others who may have vision problems or other disabilities. I wish this was available when my mom was alive because it would have been so easy for her. It's very simple to use and figure out even without the instruction book. I set mine up in the bedroom, very easy, my only negative is that the picture in the instruction book does not show which way to set the phone in the cradle & I can see some people being confused by that but it's easy to figure out. My favorite thing about the phone is the ease of overall use. It has simple yes/no buttons, you really don't have to remember any commands. Easy to take & send pictures as well.It's much simpler than other phones I have used. It also has a one touch emergency button that I think is also very good for seniors & others. The only drawback I see is that it's a bit too simple for me as I like to text & I don't see any way to use any punctuation or emoji, but again texting is simple to do even in places where it is hard to see.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Perfect size that fits in my pockets


      It took me a while to get used to the features of this phone since I have been using an iPhone for a few years now. At first, I found it challenging when it came to texting (having to press a button repeatedly to get a letter to show up). And going from capital letters to small caps to numbers and exclamation marks. I kept referring to the manual but the instructions are all there. It's just a matter of getting used to it through repetition. Nice that it has a camera though the resolution is not that great, but at least there is a camera. I like the bright flashlight and how easy it is to turn it on. The flashlight button is on the outside of the phone (right above the volume buttons). If you have the Health & Safety package, you can get help by pressing the 5* button which is below the numbers. In the event you're in an unsafe situation, pressing the 5* button puts you through to an operator right away to ask for help. The numbers are lit up when you open the phone, and large enough to see clearly. The phone is equipped with a magnifying glass! And the Speaker button is easy to turn on while you are having a phone conversation. You can play brain games on the phone if you get bored.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Jitterbug Flip


      The Jitterbug Flip is an effective and easy to use phone for use with the 5Star Urgent Response service. This is the primary factor for having this phone in my home. For a person with dementia most phones are too difficult to use for emergency contacts. The single button contact with this phone makes it ideal for this purpose. The 5Star agents are courteous and efficient. If the Jitterbug Flip could incorporate single button dialing for calling "favorites" this would improve its usability for use by persons with dementia or limitations in manual dexterity. The phone appears to be constructed in a very sturdy format and should stand up to daily use, including being dropped, as is often the case with senior citizens. If ones primary use for this phone is to serve as a regular cell phone, there are limitations. The lack of "voice to text" capability significantly limits its use for text messaging. The camera function is also limited and does not permit picture editing, etc. without downloading the photo to a computer.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Better for eldery than normal cell but some issues


      Bought this for my 92 year old mother. Setup was simple enough but there are still some issues we encountered with the phone. After a week or so i got a call that the phone was not charging. Seems that one of the pins in the charging cradle was bent and not contacting the bottom of the phone. Had to fix it with a paper clip. The pins are quite delicate and can be easily bent if you are not careful placing the phone back in the cradle. This is something that has already been solved for cordless phones. Second problem has to do with the up/down buttons on the side of the phone. These activate the ringer volume when just picking up the phone if pressed. And seems like when my mother grabs the phone to answer it she is reducing the ringer volume. So next call either it is very low or now switched off altogether. Would be much better to have this only possible through the phone settings. Third problem was the phone locked up at some point. Outside display had date and time frozen and buttons would do nothing. Pulled the battery and reinserted and it was fine. Guessing it was from a static hit. Probably would occur to many phones. So not a trouble free solution for me.

      No, I would not recommend this to a friend

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