KitchenAid - 24" Built-In Dishwasher - Black stainless steel

Our new home came with a builder grade dishwasher with a stainless steel front, but everything else about it was poorly made. It was loud and within months, things just started breaking off inside. When the hinges broke and the door just flopped down, it was time to dispose of it. We've owned Kitchen Aid dishwashers before and we were always happy with them. After reading how this is the 2nd quietest in the world (only Miehle for $2500 is quieter) and after seeing how well designed this was, it was a no-brainer to get this unit. We've now had it a couple weeks, and we couldn't be happier. It isn't just quiet. It's almost inaudible when running. The shelves are adjustable in height and they slide so smoothly on their tracks. The third level rack is perfect for flat items, like lids and spatulas leaving more space for other things. But really, it's all about cleaning your dishes and to that end, this dishwasher does a fantastic job. The led on the door, glows blue when the dishwasher is washing, red when it's drying and white when it's finished. The stainless finish on the front door seems completely impervious to finger prints! Nice. I'd also like to give a shout out to the delivery and setup person. I've never had anyone install an appliance with such great care and consideration. He even cleaned the space before he installed the new machine and he took the time to walk us through how to use the machine. This is simply a terrific appliance and I highly highly recommend it.

Purchased this because I was tired of having to hand wash my dishes after a full cycle in my old dishwasher provided by my apartment. Nothing was ever clean. Landlord wouldn’t provide me with a new one since “it wasn’t broken”. Best decision and best money spent. My dishes are sparkling clean. EVERY SINGLE TIME. The dishwasher itself is beautiful, can go with any kitchen. Love the 3rd rack. It was something I didn’t even know I needed until I had it. The touch display is so easy to use And I love that it’s hidden, makes it looks sleek. The quality is just amazing. KitchenAid isn’t just for mixers! Would recommend to anyone!

Had it for a few weeks now and it’s great! Lots of storage and extremely quiet (compared to our old one) sometimes I don’t know it’s on. Water usage is also much lower.

I purchased this product on 11/29. It was installed on 12/6. On 12/28, water began to pool and not drain during use leaving standing water on floor of product. On 12/29: (1) I called Best Buy’s phone support who told me to go to the store to set up a replacement; and (2) I went to the store where a replacement was refused despite phone support instructing me to go to the store and despite a major malfunction 22 days after installation. Now, I am waiting for “repair” which, of course, should not be a thing for a defective unit that stopped working properly 22 days after installation (this obviously does not bode well for a product that should last 10+ years). A few other notes: 1. Best Buy’s/Pacific Sales’s customer service is pathetic. I got the runaround from phone support and in store who provided contradictory information, wasted most of my Sunday With their nonsense, and did not fix the problem. 2. I would never make another meaningful purchase from the Best Buy store in West Hollywood. They simply do not stand behind their products despite all the puffery in the store about their great customer service. 3. I have little doubt that a technician can “fix” my current problem given that machine is only 22 days old. The problem is that a major appliance which breaks in a major way after 22 days seems likely to be a lemon that will constantly break and come nowhere close to lasting the 10+ years this should last (just like if you got a lemon for a car). Best Buy’s only fixes for this were to: (a) keep getting the machine “fixed” (at my inconvenience); or (2) sign up for their very expensive service/extended warranty plan (which should not be necessary 22 days into ownership). The product is trash. The store is trash. And, the customer service is trash. But, sure, go ahead and buy from this store if you want to spend money on a product suffering a major problem 22 days after installation and a company that refuses to stand behind their product.

Purchased this item as out-of-box, along with Best-Buy 5 year protection. Best-Buy staff wrapped it with bubble wrap and loaded it on my pick-up. Unwrapping it at my residence while still on the pickup, I discovered a huge dent at the lower front, stainless steel panel (picture attached). I called Best-Buy to look at it, but they deferred it to Kitchen-aid. Contacted Kitchen-aid and they came to look at it. A new replacement panel will arrive soon. This process has taken nearly a month... I sure hope my 5 year protection plan is worth it.

I upgraded to this kitchen aid dishwasher based on reviews online, consumer reports ratings, and the additional third rack and decibel rating. Let me tell you, this dishwasher is phenomenal. It’s whisper quiet (truly cannot hear it), the design acommodates both large loads and small loads of large items, and best of all, I can stop rinsing / washing my dishes before putting them in!!! I would recommend this to anyone and will definitely buying it again when I move next year... or maybe I’ll take this one with me? :)

We’re on our third service call. Dishes come out filthy. There is no disposal in the unit, so food gets moved around and left behind. Would never buy another KA appliance, based on the quality and reliability of this unit.

This dishwasher is extremely quiet. I have to listen carefully to hear it when it is running. It cleans dishes really well. It does have a manual filter, but is is easily removed and cleaned. The manual notes it only needs to be cleaned every few months at the most, depending on how dirty your dishes are and how many loads you run a week. See attached picture of manual.