Kwikset - 919 Premis Bluetooth Touchscreen Smart Lock
Model: 99190-002
SKU: 5595805
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Customers frequently mention the ease of use and straightforward installation of the 919 Premis Bluetooth Touchscreen Smart Lock, highlighting its seamless integration with Apple HomeKit and other smart home systems. However, some users experienced issues with the responsiveness of the touchscreen, particularly in sunlight, and reported shorter than expected battery life. Overall, the lock's positive features outweigh the reported drawbacks for many users.
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Initially I purchased this lock on its core functionality and design. My home is outfitted with many smart devices and they all are centrally controlled using Apple's HomeKit. This lock is one of the few HomeKit compatible locks that has a great design/look. Installation: When installing the lock it was a very simple as all parts were labeled clearly (part #s). With the instructional video embedded in the app, it made it very easy to follow and install. Manual Use: Once installed and powered up, it was very easy to use its manual functions - lock/unlocking was very smooth. Any reviews that say the lock jams or doesn't slide easily tells me that the user didn't follow the install instructions carefully. It specifically says that you have to ensure the strike/lock hole is clear for the lock to go in and out. Using the key digital keypad was very easy too. The 2 digit random "pre-code" is a great way to ensure your finger prints are not captured. Key pad is responsive. My house faces North so I don't have a problem with the sun hitting the keypad directly; however, I have heard of people having issues with this (confirmed lifetime warranty covers this). Software/iOS App Setup: when setting up the lock in the iOS Kwikset app, I immediately saw that the app was old (App store says last updated over a year ago). Even the basic screen size to accommodate the larger iPhone size screens (7, 8, X, etc.) have yet to be updated. It looks like the app was last designed for an iPhone 5 screen. However, if it was just app esthetics I would be ok. There is a definite issue with connectivity - both away and at home. After further researching the issue, and speaking to Kwikset's customer support directly, it appears that the issue is with Apple's iOS 12. Kwikset went on to say that the issue is not only with them its with all smart locks compatible with HomeKit. Kwikset advised that Apple is working with all lock manufacturers (i.e. August, Schlage, etc.) to resolve the issue. They even took my number and email to keep in contact when they have future updates on a resolution. My 4 star review is based off of the support the main issues are getting. I was able to get great feedback from their team and am hopeful that Apple will work closely with the manufacturers to resolve the issue. Once the issue is corrected, the lock is solid. (Hopefully they will resolve the UI layout too when fixing the connectivity issue.)
Posted by bcohen23
The install was straight forward with hardware to install it with the two standard lock designs. Mobile app is easy to use and the interface is simply with helpful cues. Overall look is great Bluetooth works well.
This review is from Kwikset - 919 Premis Bluetooth Touchscreen Smart Lock
Posted by Frank
This lock far exceeded all my expectations, the ease from its installation until its programming, is simple and safe, is handled very much from HomeKit to Apple like from its App.
Posted by JOMOMA