
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Fast, light, and well powered for the price. Battery life could be better.
Posted by Josh
It was advertised that this laptop came with Windows 11 Pro - it did not. It came with the home version. I ordered this to use for work that required Windows 11 Pro. After two trips back and forth to the local Best Buy and 2 1/2 hours on chats and phone calls, I had to return it - after it crashed when the Geek Squad tried to put the Pro version on it. I am very unhappy with Best Buy and their responses to my situation. I bought my new laptop - NOT refurbished from amazon for a slightly lower price.
Posted by BrianZ