Lenovo - Yoga C740 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Mica

Hello, we are sorry to hear you are having problems with your Lenovo Yoga C740. Try downloading and running the intel driver assistant program. It's possible you are running an older intel Wi-Fi driver that is incompatible with your current version of Windows 10. Here is the link. https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
We also recommend checking to see if you have the latest system device driver and bios updates installed. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with the webcam on your Lenovo Yoga C740-14. The webcam on your Yoga C740-14 ships with a manual Privacy Shutter. If you can see a red dot over the webcam lens, the Privacy Shutter is closed and the webcam will not operate. There is a manual slider above the webcam lens, move this tab to the right to open the Privacy Shutter. Here is a link to a Product Tour YouTube video for the Yoga C740 Series that highlights the Privacy Shutter and the location of the slider above the webcam lens to open the webcam:  https://www.youtube.com/watch?v=i7gquhzeAhQ

Thank you for choosing the Lenovo Yoga C740-14. We are pleased to hear that the value, features and performance of the Yoga C740-14 meets your computing needs so well. Combining heavyweight performance with lightweight portability, the Yoga C740-14 10th Gen Intel Core i5 processor enables longer battery life, high-speed connectivity and ultra-responsive multi-tasking performance in a sleek package. Featuring the vibrant color and clarity of a high-resolution display with narrow borders on all sides, the Yoga C740 offers a powerful entertainment experience on the go. To match the stunning visuals, the C740’s user-facing Dolby Atmos speaker system creates an unmatched audio experience in which sound flows above and around you. Featuring sandblasted premium aluminum, this 2-in-1 convertible laptop is all about the details—a color-matched keyboard, subtly rounded edges for comfortable holding, and smoother transitions when you flip from laptop mode into tablet and back. Work and play in style. Yoga is committed to protecting your privacy. Log in with your fingerprint; or slide the Yoga C740’s TrueBlock Privacy Shutter closed for true peace of mind when you’re not using the webcam.

The Lenovo Yoga C740-14 model number 81TC000JUS, ships with a 4CELL_51WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 13 hours, depending on the work the device is performing. If you are getting substantially less battery life, First, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you had issues with your Lenovo Yoga C740-14. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Hello, we are sorry to hear you are experiencing this issue with your Lenovo Yoga C740. We appreciate your patience in regards to the repair work. If you need additional assistance from us we recommend reaching out to our customer support team at 877-453-6686

Thank you for choosing the Lenovo Yoga C740-14. The Yoga C740-14 uses USB-c with video out for connecting an external monitor to this computer. You can connect an HDMI monitor to this computer by using a USB-c to HDMI adapter.