LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless steel

My 6 year old refrigerator is useless now, and it has been 3 weeks (and counting) that I've been waiting on LG to take care of it as it is still under warranty. 3 weeks ago my fridge/freezer stopped working (it was warm inside). I got an outside repair person to look at it for $70 who told me the evaporator unit died and had leaked out all the coolant. The part was still under warranty (year 6 of a 7 year warranty) so I needed to get LG to take care of it. I called LG, told them the part I needed to have replaced. Their technician could not come to my house for a week and 2 days. So we sat for 1 1/2 weeks with no refrigerator/freezer, and we are a family of 5 When the technician arrived, 2 minutes into the $125 visit, he told me that we needed to replace the evaporator unit (which I already knew and told them a wee prior) and that the part was discontinued and out of stock. So - basically, we have a totally dead fridge. He told me that they would buy the refrigerator back from me (original price about $1,500) but it would take 5 days to process the paperwork. We couldn't go another week without a refrigerator so we bought a Whirlpool from Best Buy (love Best Buy, great people!). After the 5 day wait to be reimbursed for our useless 6 year old fridge, LG never called. So I contacted them to see what is happening, and they say they will give us $600 and are NOT going to haul away the dead fridge. Huh? So 6 years ago we spent $1,500 on a new fridge, and we paid $195 on servicing it and will need to now pay to have it hauled away and disposed of, and the warranty pay out is $600. OH - and it is Monday and they don't cut checks until Fridays, so you guessed it, we have to wait yet another week for our check. WHAT A JOKE!

I have had my fridge since right before Thanksgiving. I waited to review so I could provide a fair review. All in all, this is a superb fridge for the cost and size. I had to stay within 33" width because of the area where the fridge was going and the staircase restrictions. I made an excellent choice. This purchase was a replacement of my original fridge that came with the house when I purchased it (19 cubic foot) 20 years ago. My old fridge was still working, but I decided it was better to replace it before it stopped working. Plus I was able to purchase with Black Friday pricing, so that was a bonus! There are so many new features on this fridge than were available 20 years ago. The split shelving is a wonderful feature to be able to truly customize the storage space needed. I saw others have had issues with the icemaker. I have not. It has made ice regularly since getting it and I always have plenty of ice to use. The deli draw is roomy and can store a Costco sheet case, if needed. The crisper drawers do an excellent job of keeping veggies very fresh for a long time. I love the customizable door bins. They make it easy to change the height to accommodate many different sized jars and containers. I will say the lowest bins seem unusable. At least I haven't found a good use for them. For me they are wasted space. But I do understand they are that shape and size because of the deli door. And that is a big plus for me! I will gladly forgo the use of those bins for the deli drawer. The bottom freezer is easy to access and see everything that is stored in there. There are plenty of compartments and I really like that the drawers are solid so it's less likely something slips out. It hold a lot of items. So much more than traditional top freezers. The French door design really has a lot more room than a conventional fridge and I would highly recommend this to anyone who is on the fence. And of course it has a lot more room than a side by side fridge. I feel those freezer compartments are so unusable because they are not big enough to really store anything of substantial size or boxes. I have an kitchen island in front of the fridge and I have plenty of clearance to open the fridge doors without worrying they will impeded the island. I would definitely recommend this fridge!

Relatively quiet for a modern refrigerator, but more noisy than my previous 20 year old Whirlpool. The annoying high-pitched whine mentioned by some reviewers on the LG.com website does occur, but not often ... maybe once a day?. I got used to the general operation noise pretty quickly. There is a surprising amount of usable space for its narrow 30" width and 21.6CF rated capacity. Unfortunately, the shelves are not nearly as adjustable as they appear, and you may have to remove one if you want to put tall items in the main body of the refrigerator, rather than on the door. Great lighting in both the fresh and frozen sections. The frozen section has a top pull-out shelf section that is large enough for a frozen pizza laying flat and the large removable ice bin, and an enormous bottom bin with a solid floor, slots all around, and an adjustable divider in the middle. Good temperature control, but the fresh section warms rapidly if both doors are opened, even briefly, and you have to open both more often than I thought before picking a French Door design. The stainless steel exterior is easy to clean using liquid soap (Ivory or Dawn) ... which is the recommended method in the manual. A word of warning ... turn the ice maker to the off position BEFORE plugging in the refrigerator, if you haven't hooked up the water line yet ... they ship it in the on position. Also, this fridge does not have a filter for the water ... you have to add it to the incoming water line for the ice maker. If your local store doesn't have this model on display in the store (and they probably won't), download the manual at LG.com to see the actual dimensions and recommended clearances. The delivery crew was quick, efficient, and on-time.

I had an old refrigerator from 1984 that simply had to be replaced. I did a lot of research first to find out what the top rated and reviewed units were, and the LG kept coming up as one of the best. I also liked that the manufacturer put a 10 year warranty on the compressor - best one in the business. Once I picked out the fridge, I got it delivered by a very competent team who took good care to both protect my home and set up the new fridge. The fridge cooled down quickly so I was able to put food back in pretty fast. I love the fridge so far! The lighting inside is bright, the drawers slide smoothly, the shelves were easy to adjust, and there is plenty of space inside. It's a lot quieter than my old fridge was, and it's slightly smaller width-wise than the old one, so cleaning around it will be easier. The freezer compartment holds a lot of food and the two sliding trays make it easy to access items in both drawers. Ice cubes freeze fast, too. (I didn't opt to use the icemaker, since I would have had to try to run a water line out there.) There's even a cute little chime if you have left the door open too long. All in all, I think I will be very happy with this purchase!

Fridge is working well and fits the space nicely. Ice maker works nicely. Temp holds even. All in all I would give this purchase a higher rating except the Springfield dept. manager WHOM I PURCHASED THE FRIDGE FROM advised me that the compressor which LG has a 10 year warranty on would carry a 15 year warranty with the purchase of the 5 year "Geed squad" protection plan-he called it a 10+5 stack. I purchased the fridge on that basis and then heard from the installer that he did not think that was correct. I then called the manager and he said that it was good for 15 with the 5 year "Geek squad" purchase and they needed to make sure their installers had correct information. I asked him to confirm the 15 year warranty for me and he said he would do so and call me back. I said I expect you to get back to me in the next week or so which he certainly promised to do and he repeated that the "stack" (15 year compressor warranty with 5 year maintenance "Geek squad" purchase) should not be an issue but he would confirm with me and put it in writing since that is what I was originally promised and based my purchase on. Well that was mid-September 2016 and it is now 3 months later with no call back and no confirmation in writing. It never ceases to amaze me how people comport themselves. When is the call back and the written confirmation coming?

My wife and I recently bought a house which came along with a side by side fridge and freezer. We hated the fridge because it seemed like we couldn't store anything in the fridge and it was full. After researching the internet, we came across the LG refrigerator. The LG was one of the few refrigerators that would fit into the small spot our new house would allow. After ordering the refrigerator and seeing it in person (best buy didn't not have it at their store) we decided to keep it and have it delivered. Best Buys delivery team was great. They came in and looked at the house and figured out a safe way to bring the refrigerator in the house and get it all set up. So far the fridge has been good. We can store all the food we want in the fridge and freezer and still have some room left. The ice maker is a nice feature to have as well. If you are looking for a big refrigerator, this LG is not for you, but if you are looking for a small fridge that can hold a decent amount, this would be a good fridge for you.

This was was an open box item with two tiny dings on the door so I was super excited to get deep discount ! I needed a smaller fridge and this works great in my space. My first time with the freezer on the bottom and I'm really liking that feature. Most everything I need is at eye level. I don't have a water dispenser in the door but so far I haven't missed that feature. I like the fact that it makes a dinging sound if you leave the door open. A useful feature as I have a teenager in the house. This can be disengaged by pressing an off button. It has an ice maker but I had to go back to Best Buy to by the water connector and haven't hooked it up yet. Brightly lit, easy to use temp controls and quiet. It has an app that assist with diagnosing problems. . You hold the smartphone up to an area Inside the fridge door that communicates info to the manufacturer and can diagnosis the problem. Hopefully I wont ever need this app. I have been very pleased!

This review is about Best Buy customer service. My frig went out and I originally ordered this frig from Sears because I had purchased other appliances from them. In 10 days they scheduled two delivery times and didn't show up either time. I was so furious, screwing around with them for ten days, and no frig, so I cancelled it. I called Best Buy and spoke with a very nice and professional salesman. I told him what I wanted and we completed the transaction over the phone, I didn't need to go into the store. I appreciated that he didn't try to up sell me a service contract. A delivery time was set and the delivery guys showed up on time, professional and helpful. I give them 5 stars. Spent time showing me the features, and the whole thing only took a few minutes. I like the frig very much, and will contact Best Buy for future appliance purchases. Thank you Best Buy.