LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

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LG 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water: This counter-depth refrigerator gives your kitchen a streamlined look without sacrificing storage space. Innovative organizational features let you store more groceries while still being able to find what you're looking for.

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Key Specs

  • Product Height
    70.25 inches
  • Product Width
    35.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.875 inches
  • Height To Top Of Door Hinge
    70.25 inches
  • Depth Without Handle
    28.375 inches
  • Depth With Handle
    30.875 inches
  • Total Capacity
    22.7 cubic feet
  • Refrigerator Style
    French Door
  • Ice Maker
  • Lighting Type
  • Color Finish
    Stainless steel
  • App Compatible
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel - Front_Standard
(Doors closed)
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What's Included

  • LG 24.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
  • Water filter (LT700P), air filter (LT120F)
  • Owner's manual

Ratings & Reviews

Overall Customer Rating:
92% of customers would recommend this product to a friend (387 out of 423)


Smart Cooling Plus technology quickly adjusts to internal changes

The Linear Compressor and Dual Evaporators react swiftly to humidity and temperature levels, maintaining the right conditions for produce and other groceries.

Humidity-controlled crispers keep food fresh

2 crispers help keep fruits and vegetables at their best. The temperature-controlled Glide N' Serve drawer helps organize deli meats, cheeses and other small items.

Organize contents with ease

5 Spill Protector tempered-glass shelves contain small spills to simplify cleanup and provide ample space for storing groceries. 4 are half-width and can be adjusted to fit tall or oversize items.

Customize door bin size to use space efficiently

2 adjustable gallon-size door bins and 4 fixed full-length bins provide lots of options for storing large and small containers.

Plenty of space to organize frozen meats, treats and meals

A slide-out upper drawer and divided lower drawer allow easy organization and access to frozen foods.

Access filtered water and cubed or crushed ice with the push of a button

Thru-the-door ice and water dispenser removes impurities, so you don't have to buy bottled water to ensure a fresh taste.

Tall dispenser opening for hassle-free filling of pitchers

Designed for spill-free pouring into tall glasses and containers.

Control internal settings from the LED display

You can also enable the Child Lock setting to prevent unwanted access to water and ice.

Locate items in any lighting condition

High-efficiency LED lights emit minimal heat, help conserve energy, and offer a space-saving design.

Auto pull-out upper freezer drawer for easy access to your favorite treats

Smart Pull handle ensures smooth opening and closing action.

Door alarm helps save energy

Alert sounds when the refrigerator door is accidentally left open for 2 minutes.

Slim SpacePlus ice system opens up more shelf space

The icemaker's in-door location allows for an extra shelf inside. Produces up to 4.5 lbs. of ice per day and stores up to 3 lbs.

Free delivery on appliance orders $399 and up

For new water line connections, special installation is required which is not included with delivery. Call 1-888-BEST BUY (1-888-237-8289) to find out more and to purchase installation.

Required parts sold separately

Find essential parts for installation in the accessories section on this page.

Overall customer rating

Rating: 4.4 out of 5 stars with 423 reviews

92%of customers would recommend this to a friend



Most helpful reviews

See all customer reviews
  • Rating: 1 out of 5 stars

    Beware - early models have defrost issue

    • Verified Purchaser
    • My Best Buy® Member

    We got this fridge as an open box item at a significant discount about 4 months ago. Had it been completely new it would have went back to BestBuy. We have to have a counter depth model as that is all that will fit in our kitchen. These are a whole lot more expensive than full size fridges, so when we saw this one we jumped on it. After about 3 months ice that had slowly been building up on the condenser coils started coming out the vents behind the Glide and Serve drawer. This is not an area that is easily visible, so fortunately we noticed it before the fridge completely stopped working. This issue is probably why the original purchaser returned it. This is a known issue with this model where the defrost cycle does not run long enough, and the fix is a new main computer control board. LG had a local service company replace it at no cost, but we still had to empty out the fridge and all the shelves and drawers so the repairman could remove the ice from the coils. Then we had to wait two weeks for the part to arrive, and the technician to return and replace it in the back of the fridge. It's too bad because otherwise we really love this fridge. It provides so much more space than our old side-by-side. The filtered water tastes great, and the ice-maker, though small, provides sufficient ice for our every day needs. If you are looking to buy this model (choices for french-door counter depth models are very limited), I would suggest first calling LG and giving them the serial number of the unit to see if it has an older computer board that has the defrost issue.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    High on appearance low on performance!

    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    Purchased our refrigerator on March 20 2015. While waiting for the 3rd repairman in the last 10 days, thought now would be a good time to rate the refrigerator. I love the counter depth, stainless steel and overall looks of the refrigerator. If only it worked as good as it looks. Food inside the refrigerator was freezing and there was a build up of ice. After the first repair, we experienced the same problem a few days later. That same day, after the second repair, we were getting errors on the refrigerator and freezer. Customer service was anything but helpful--told us to unplug to clear the errors. Next morning same errors but the refrigerator was NOT cooling. Repairman just left (for the third time) and the fan was not working and again there was a small build up of ice. My experience with LG customer service has not been good. We are convinced we have a LEMON! No complaints on service from Best Buy or repairmen. We should have done more research on LG before buying as further research shows many others have experienced the same from LG, Anxious to see if Best Buy posts this as ratings they have on this are good.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Faulty ice dispenser


    The style of this refrigerator is nice, and it is one of the limited counter depth options out there. But my personal experience is quite disappointing. After one year of ownership, and subsequently an expired warranty, the ice dispenser stopped working properly. Big chunks of ice form in the chute that freeze together, blocking ice from exiting properly. I tried removing the ice holder and breaking up the ice in the chute like Kristoff in Frozen, but it inevitably always reforms. I have had two different technicians come take a look and they cannot come up with a viable solution. The ice maker still makes ice, but instead of just pushing the chute I have to grab the ice old school with my hands from the ice box, which is not readily accessible. It is not as big of an issue as world hunger, but in the greater scheme of things when you spend upwards of $3000 plus for a refrigerator one would expect that it works like it is supposed to. Unfortunately, for me and my family, that hasn't been the case with this refrigerator.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    New electronics is buggy causing multiple problems

    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    Refrigerator was running fine and we liked it as long as it was functioning properly. But after 5 months, ice and frost started building up in fridge section. LG tech updated firmware on electronic ckt board. A month later fans behind freezer section very noisy. LG tech came again and removed ice and said it should be fine now. A day later, we hear loud drilling noise once a hour. Not sure, what's wrong now. LG call center overseas is horrible. Every time they take 30 mins to understand what's going on and insist on having copy of receipt to ensure fridge was bought within last 12 months even though they admit this new model was only launched six months ago! At this point, we are frustrated being beta testing site for LG's new model. Can't be sitting home for 4 hour window for LG technician. Better to wait another year once this model is fully debugged. In general we like LG french door models, but not this particular one and their overseas call center team needs some serious improvement. We heard that several other customers are having similar (frost in fridge section) problem.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would give it ZERO stars if I could


    LG appliances are absolute junk. I purchased this refrigerator and have had nothing but problems with it. I've lost my entire freezer worth of food now 4 times. The freezer just decides to stop working. I've contacted LG probably 20 different times and they offer no assistance. I WILL NEVER BUY an LG Product again. Seriously reconsider purchasing. Absolute disappointment!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Should have bought the Kitchenaid. Defrost issue


    5 months into this product and I've had to throw so many vegetables because it freezes in the glide and serve tray. Finally one day find out the display showing r & dh codes on the refrigerator. Called LG and was told the defroster tried to defrost and quit after 1 hr.. Solution.. unplug the fridge and problem solved.. really? Called back and was passed on to smart diagnostic team, who did the smart diagnostic over the phone.. Everything is working fine.. I kept insisting that there is problem and I would like to have a technician come over.. He comes over 3 days later and first thing is that this fridge does not have an updated defrosting software. Apparently this model has problems defrosting for refrigerators manufactured between July and December 2014 according to the technician..So LG knew about this but did nothing to reach out and fix this issue and when I called the first thing they should have mentioned based on the serial number is that there is a problem with the defrosting software. Only when I insisted on having a technician come out, did they fix the problem. Do yourself a favor and buy another brand.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pros and Cons

    • My Best Buy® Elite Plus Member

    I've had this fridge for about a year now. There are some pros and cons, but I think for the price its a really solid fridge. For the first 9 months or so, I would have given this a solid 5 stars. But lately, there have been a few things that have me worried, so I'm downgrading to 4 stars. PROS: Huge interior space, super easy to organize, super convenient, temperature stays consistent and cold. CONS: These have only popped up in the last few months, but the fridge has started to get ice around the gaskets in the door (I just break the ice off, and it seems to be OK), and yesterday the water from the door was stuck on for like a minute before I could figure out how to get it to turn off. Water got all over my floor.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great refrigerator after design problem was fixed

    • My Best Buy® Member

    Consumer reports gave this refrigerator a "Very Good" rating on noise level. I kept reading about customers complaining about the noise and wanted to know why CR would give it such a good rating for noise. After 3 months our refrigerator started to make a loud humming noise which could be heard throughout our house. We called for service and the repairman said that certain serial numbers of this model had defective board installed in them. The sound was the ice build up in around the fan casing because the defective board did not program the refrigerator with enough defrost time and the ice or frost did not melt. After the board was replaced it runs very quiet. I gave it four starts because no I was sold a good refrigerator that had a factory defect. Good thing the refrigerator was still under warranty and we didn't have to pay a dime for the repair.

    I would recommend this to a friend

Product images, including color, may differ from actual product appearance.