I've run about 8 loads of laundry in the past two days to catch up the almost 2-weeks without washing machine. Hot whites. Warm mixed. Cold-water darks. Ferret/pet laundry and... teenage dance clothing.
Although it took two tries on the latter -- the TrueSteam won the day!
Here's why I give this washing machine an unwavering 5-star rating:
#1 - CLEAN, Fresh, Clothing
We buy our washing machine to get our clothing clean, right? This thing does it, with well thought-out modes and options to be gentle when you need it, and thorough. The "Normal" wash has done an excellent job on all but the teenage dancewear clothing.
For the dancewear with embedded stench (yes -- I inhaled.. with my nose.. what better test to determine if it's truly clean?!), I thought a hot-water wash would do it. Nope. I washed a second time using the "TrueSteam" option which presumably would help "open the pores" of the fabric for a deeper clean.... and.. IT WORKS.. IT REALLY WORKS!
#2 - Clear online manuals and concise guides -- very clearly help you understand what modes are for which situations... nice going!
#3 - Limited Shimmy/vibration -- our last front-loader (Whirlpool Duet) shimmied.. a LOT. The rooms next to it would shake.. and they said it was functioning "normally". I leveled this per the instructions and although it does vibrate when in high spin mode, the unit does not walk across the tiles (2nd floor laundry closet) and is does not shake like the last unit did. Yay!
#4 - The pretty blue tub-light. OK.. this may sound silly, but it's fun to watch! I literally sat there for 20 minutes just watching how it spins and chooses to handle the clothing... and YES.. I was not just procrastinating.. really! (I think) The cats seemed less impressed, and a bit scared watching it.
#5 - OK. The silly alert melody .. My wife smiles every time the "I'm done" melody plays... "That's so FUN!" Yeah.. I may disable it at some point, but for now it's a bonus :-)
#6 - Wash-speed with Turbo-Mode. WOW WOW WOW. It can do an entire heavy load in under 30 minutes.. under 25 minutes... and it comes out clean and fresh... WOW. Saves time. Saves energy.
#7 -- Repair costs -- hopefully I won't need this for a long while, but a local tech said LG washers are less costly to repair due to their more intelligent design (you can replace individual parts, and don't need to replace larger parts which are "attached/combined").. he also said LG's just don't break as much. Cool!
So... LOVE LOVE LOVE this. Nothing bad do say.
Here's to continued success.