
Customers admire the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's large capacity, noting its ability to handle king-sized comforters and large loads, as well as its surprisingly quiet operation. Positive feedback also highlights the washer's efficiency and generally clean laundry results. However, some customers reported inconsistent cleaning performance, with concerns about residue and insufficient cleaning in some cycles. Improvements in consistent cleaning are suggested by some of the negative reviews.
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If I would have written a review on this washer within the first 6-8 months of having it, I would’ve given 5 stars....we were happy with it. We bought this washer new about 4 years ago after we built our house. I’m only writing this review now because I believe in doing your homework before making a large purchase. There are not many reviews on this washer from people who have had this washer for an extended period of time so I wanted to help a fellow consumer out :) First of all, I did read the manual and did everything as instructed. On 3 occasions, the flat center piece that “agitates” came completely off during a wash. It literally came unscrewed and loose and was banging around during a wash. So, I have to drain water from tub, remove clothes and pulled piece out to find the underside of it covered in slimey grime-water that’s in contact this grime and your clothes at the same time cannot be getting clothing clean! (See pictures). Our clothes never had a clean smell, now I know why! I never fill washer to capacity, I use HE detergent, started using heavy duty cycle, and I regularly run the tub clean cycle. I don’t know what else I could possibly do. I’ve had it repaired 3 times because of this. Granted I do have 4 boys, so it gets quite a workout, but for the amount of money we spent on this, it’s completely unacceptable, and should last a LOT longer. I can honestly say I can’t wait to get a different machine. Disappointed.
Posted by Jess
I prefer top-loading washer over front-loading as there's no need to worry about leaking. It is very quiet, efficient and large enough to wash king sized comforters. It is quieter than any washers I have used before. There is no agitator (my main reason for purchasing this machine) so it handles much larger loads.
Posted by zerosky
We have had this washing machine for almost 2 months now. It is just as amazing today as when we purchased it. It works exactly as advertised. Both daughters have LG machines that they love. Now we see why. We have read other reviews that said they had assorted issues with these new washers. First, these are not like your old center agitator washers. DO NOT expect them to function in the same way. Second they DO NOT need as much water as your old machine to get your clothes clean. You DO NOT need to over fill the water like your old machine did. Let the machine do what it needs to do as designed. DO NOT over stuff your machine with clothes just because it has a big drum capacity. Most importantly RTFM! The manual is provided for a reason. READ IT. Pay attention on how to load it and what detergent to use. Must be HE designated detergent. HE detergents are concentrated so you only use half as much detergent by volume. READ THE LABEL PEOPLE. Check the container. If not HE then DON'T USE IT. If you are still confused, please see comedian Ron White's comment about that. This is a great QUITE machine that uses less water and electricity than older machines. Clothes come out very clean. Excellent feature set to chose from. Can't ask for more than that. Highly recommend this machine to anyone.
Posted by Zimagain3