It does not clean well. One of the pants in a load does not even get fully wet. I have to add extra rinse and water plus and use small loads for water to reach every item. Don't dream of using a full to the brim load and clean clothes coming out of it. Only HEAVY DUTY cycle seems to clean better. With all those negatives, one pays for lots of cycles, for large capacity and one cannot get to use them. Another feature could clean clothes better is the STEAM function. However, STEAM literally takes close to 3 hours to finish as the machine takes time to boil the water to extreme hot. Also, STEAM is too rough on your clothes. After several days of use, my water bill went up $20 compared to when I did not have this unit (note I added water plus and extra rinse to every cycle, because without them, clothes would not clean). I finally return and exchange it for an LG front loader. It cleans with less water and much better. By the way, BestBuy managers, please use your delivery team. The third party does not do a good job. For the first machine, the drivers drove off with the new hose. For the second machine, the drivers made all kinds of faces before I forced them to give me the hoses. Both times, none of the delivery teams had a level to check if the washer was balanced. I had to hand them my level. I put my level on top and it was level. I thought it was ok. When the drivers drove off, I realized that even though it was level, it tilted at other corners. That is, if you put your hand at one of the corners of the machine and apply a small pressure downward, it moves down. When you release your hand, it moves back up. Obviously, the delivery men did not stabilize the machine before leaving. They left it to me to check!!! Even if the floor was not level, they should have checked and released the tilting leg to an appropriate length so that it reached the floor to balance the machine. If I had to do it all over again, I would go to another store, unfortunately.