LG - Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel

So I've been looking at this refrigerator for quite sometime. I loved the idea of the opening front separate from opening the whole door with kids, it was the best thing I ever done. I put after school snacks and drinks here eliminating the constant door opening and gaze! It also beeps when the door is left open for to long. what a life saver with kids they are always leaving something open or part way open . The water dispenser is awesome. It has crushed ice and cubed. The tray the drink sits on also can be pulled out for icepitchers. So much space in both sides. Shelves are not readjustable but I've not run into to big of a problem, that I couldn't figure something out. It is awkward at first getting use to not having meat tray and figuring where to put items but you eventually find a new home for it. I have the dark gray and love it. Wipe it down once a day with kids you will be happy not staring at their finger marks. My son 9 says it's the coolest thing. Also to figure out what is wrong with it you call costumer service and you stick your phone up the the icon above the door,when it's opened on refrigerator side and the can tell you the diagnosis. I had the fridge before with the freezer on the bottom and ice maker in refrigerator. And this one I wish I had started with, love the space color and accessibility of all its features. They delivered it from Best Buy and it was quite easy they did a tutorial with me before they left and were kind and helpful with all my questions. The whole process was simple. I ordered it online got the hose for the water line to make it quick and easy at they brought it with them. This was all after Hurricane Harvey. Lowes were on a monthor more back order Costco delayed my delivery twice so I canceled. Low and behold I should of ordered from best buy this whole time no hassle. I would order from them again. They were worth every single penny! Very professional my item was spotless cared for my house and product. Also if your an not use to online shopping this is a great start for a new online shopper for big ticket items. Best Buy you blew my mind after my whirl wind of hassle with others. I definitely learned the lesson come to you first!

The Black Stainless Steel model is really beautiful and impressive in my kitchen. The LG is the quietest operating unit I’ve ever had. As others here have mentioned, the Door in Door will not close and seal with just a push. It requires a conscious effort to make sure it’s securely latched and sealed. And there’s no open-door alarm for that door. The full door, however, requires only a nudge to securely close and latch. Of course, the full refrigerator door and the freezer door both have open-door alarms. I’ve been monitoring the temps with a couple of wireless temperature sensors with a digital temp display on my counter. The freezer does a great job getting as low as -9 to -11 degrees (depending on how you set the controls). The interior of the fridge maintains at about 34-37 degrees (and has been down to 32). The Door in Door, however, holds at about 38-39 degrees. So, if the door is held open or there’s a power failure, there’s very little “wiggle room” before it starts heading above 40 degrees. It’s best to keep foods that do not spoil so quickly or easily in the Door in Door section. The LG Manual states: Recommended types of foods to store in Door-In-Door section are butter, margarine beverages, cream cheese, peanut butter, ketchup, mustard, relish, etc. I was surprised at some of the items, but a little research showed that all of those items are safe above 40 degrees for an extended period. The good news is that the Door in Door temp recovers fairly quickly after getting to 40 or above. And there’s plenty of headroom for 2-Liter drink bottles. The following comments may be unique to my unit as no one else has mentioned them. Both the water switch and the ice switch have “hair triggers”. A slight brush with a hand or cup will activate them and you’ll find unwanted water streaming out or ice falling out. There is also a very slight delay between releasing the switch (either) and the actual cutoff. I can’t release pressure and instantly pull my cup away. After releasing, a momentary pause before moving away prevents water on the floor or unexpected ice falling down. This was not the case with my previous LG unit. The designers at LG must all have 20/20 vision. For anyone with aging eyes and/or a visual contrast problem, the button labels on the control panel are extremely difficult to see. Fortunately, each button is enclosed in an embossed (raised) rectangle. Just look in the manual, memorize the position of the buttons and use the sense of touch to find the button you want. The most used button which switches from cubed to crushed ice is the first button. Easy enough. Nothing is perfect, but the LG is pretty close. The cons I found are easily dealt with.

We originally went to purchase a different fridge but the wife fell in love with this at the store. We thought about buying a fridge with the freezer drawers at the bottom but decided not to and we’re glad we did! The parents have the fridge drawers at the bottom abut it always seems like a pain to take stuff out and repack it. Reminds me of a mini deep freezer. With the sidie-by-side style, It’s just easier to stock and review the freezer. The space seems less but we spend less time digging in it to find what we need. The fridge took up more space than we anticipated. We had 37” W x70” H to work with. The fridge is a snug fit on the width as I forgot to account for the shoe/quarter-round molding and baseboards at the bottom. The cord for the pluf runs out of the rop of the fridge and down the back somthe top bulges outward some in the center. This prevented us from pushing the fridge under the overhead cabinets but was a blessing since the sides were a snug fit. The larger gap on the back helps with the air circulation around the unit. The water dispenser is a little tricky the first few times. With the old fridge, I used the back of my hand to hit the lever. On this fridge, that bad habit means the water missed the cup a few times so be sure to use the cup to activate the water and you”ll be fine. We had to remove one of the shelves on the fridge side to get the a nice row for taller items. We may remove one more as the remaining shelves are stacked a little closer tahn the old fridge but it’s working for now. Ice maker is great and we love the additinal freezer space. Old fridge has the larger ice bin at the top but we didn’t need that much. The door-in-door feature is cool but I recommend you save the $200 - $300 and get the version with the regular door. We can only put a couple of big things in the door (galloon of mlk and a large container of orange juice). It seems we can pur fewer condiment like items in the small shelves. We’re making it work though. The water filter is easily replacable so that’s a big plus. A pretty good fridge overall. If the old fridge wasn”t dying on us, we probably would have checked around a little more before choosing this one. Perhaps the regular door model would have been a little better for us. Ot the fridge for a really good Black Friday deal so we probaly bought more of an upgrade than we needed.

We had to find a refrigerator that would fit through our 1960 30 inch door without all the fan fare of dismantling all the doors. We took out some of the frame to the pocket door and she squeaked right through with no margin for error. Just shy of 29.75". We had to go side by side because the spot she was moving into was at max with the width and depth due to our original poorly laid out kitchen plan. The previous refrigerator was signicantly smaller and you still couldn't fully open the doors without hitting the peninsula/island in front of it. Got it in place, hooked up the water line and primed and purged the system as required. Now we wait for Ice and cold water. Took about a day to get really up and running with ice since we had to dump the first batch. We did see bits of white plastic come out, and after 3 weeks, the water is now starting. Not to taste like new plastic. But we're. Not complaining because we didn't have ice or water before and we're thrilled with that. The door in door is cool. Like other's said make sure you close it securely as it doesn't grip at closing like the main door. Watch it when getting water. Surprised at where it comes out from and it has a hair trigger! Lean in the wrong way and you're wet. Wild that you would have to, but train your unfamiliar guests unless you plan to "shower" them or have water on the floor. Tons of storage, with a catch. If you're a cook and need to store pans or trays of food, move on to the French doors, you might be just shy on a large pan going in deep if you have handles on it. Door will not shut. Don't even think about putting it in sideways, you'll need the French door version. At the top of my list, I also like that the icemaker is built into the door and doesn't take up my valuable shelf space. That was a must. I Wish other manufacturers would Knock it Off with that design element. I didn't mind that I had to switch Brands to get it. Overall, we're quite pleased!

I purchased on of these 14 moths ago and it worked fine until it didn't. That's when the nightmare started. The compressor died (I have been told that this is common with LG Fridge). I called LG and they said the compressor was covered by warranty but I had to pay for labor. LG gave me the name of the two authorized service reps in this area. I googled both and each had close to a hundred terrible reviews stating that they take weeks to fix the fridge and charge $500 - $1,000 for labor. I called one and he told me that he had to order the parts and it would take 4 - 6 weeks! So, I am supposed to go 4 - 6 weeks without a fridge? LG Had no answer when I contacted them. I am now in a position where I wait a month for a fridge and pay an arm and a leg to have it fixed "under warranty". I had another repairman look at the fridge and he told me that he sees new LG refrigerators with blown compressors on a regular basis. I am forced to buy a brand new fridge after only 14 months. LG clearly could have a better product and, more importantly, competent authorized repair people! Interestingly enough, I was about to buy new LG washer/Dryer and gas range. That will not happen and I will never buy another LG Product again!

I bought this as a 'scratch-n-dent. All my life I never understood the purpose of a side by side as you cannot fit a pizza in the freezer! Well guess what, ya still can't. But, I realize the having the freezer spaced out (top to bottom) actually allows me to better stack stuff and thereby find it easier. One thing fridge manufacturers need to do is to put bins in freezers to help- which I did take from my old fridge and use in this freezer. This fridge has a door-in-a-door which allow me to keep the things I use more often up front and only open a half door. Things like wine bottles, large bottles of Irish cream and a gallon of milk. Sadly, if you need more tall space, there really is nothing else in the fridge without losing 2 shelves. Example- the tallest you can make an interior shelf inside is 10.5" and a wine bottle uncorked is almost 12"...see the dilemma? So, you are limited in tall items. Regular items??? TONS of room!!! Ice and water on door is nice. I am not an ice person but now I no longer have to listen to guests whine about lack of ice. Sadly the filtered water taste more like chlorine than my tap water and after reading up on this the consensus is the filter that comes with the fridge is a crappy filter. The panel on the door shows the temp of the fridge and freezer and is easily adjustable from the outside. You also have the option of cubes and crushed ice. And I guess there is a lock but until my cats figure out how to open this fridge...I am not going to bother with the lock.

Well, so far I like this unit. I won't give it 4 or 5 stars yet because I want to see how it lasts over even a reasonable amount of time. Had it about three months now and no problems. But that seems typical with appliances these days. I must say that I do like the door in door, but what you don't see on the photos of the unit is that it's reasonably difficult (if not impossible) to get to the items "in the door" from inside the refrigerator. There are three narrow shelves on the "door in door" that are good for short juice bottles/packets, beer bottles/cans, and the like and then there are three short shelves and one deep shelf in what I'll call the middle section. The short shelves are good for condiments and what not (no tall bottles) and the deep shelf is obviously intended to be for a gallon milk jug or the taller juice bottles. only one of the short shelves can be accessed when you have the full door open - all the rest have to be accessed from the door-in-door. So there are quite a few time when I have to access both in a single trip to get what I'm after. Another note on all the door-in-door shelving - you cannot modify the height of those shelves so they are of limited use. One other thing I find disappointing about this unit is the lack of options in the main fridge portion. Glass shelves (not non-spill, by the way) fit into channels and, therefore, only allow so many spacing options. Short of pulling out a shelf entirely, there is no good way to arrange a single tall shelf within the unit. And a note on the ice maker, since that's been my problem for a couple years... It works! It's not big, so you can't manage a party on it's output, but for regular life, it's fine. Makes ice reasonably quickly. If ice matters to you, DO NOT buy a Frigidaire. I had two of those in a row that had HORRIBLE ice makers (froze up, stopped making ice). I may rate this better when I've had a chance to make sure that I don't have issues with it in the 12 - 18 month time frame. That's when these seem to break nowadays...

I hate this refrigerator and if I could return it I would. I am kicking myself for not investigating further. It is not the refrigerator we originally went to purchase, and because of our urgency we chose blindly. I liked the look over all, and until you use this refrigerator on a daily bases you wouldn't be aware of the issues. First the water set up in the door is horrible. They placed the tab for the water up front and if you do not place your glass correctly water shoots out everywhere. The ice tab is directly behind and you end up hitting the water and making a mess all over the floor. The shelves are not conveniently positioned, and you are limited on movement and positioning. There is very minimal space for large containers. The front entry door is nice but you must make sure you close it tightly as it does not have the ability to grab and close, so you may think you have closed it only to find out hours later that it has been sitting unlatched. The Stainless is horrible with fingerprints and stains. There isn't enough time in the day with a family our size to clean it. I hate that I can't place a note on the front of the refrigerator. My over all review of this refrigerator would be a zero. I do not recommend it especially for large families.