LG - InstaView Door-in-Door 23.5 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel

On Display at Sterling

Organize groceries in style. With the latest technology to keep food fresh, this sleek LG refrigerator is designed to make life easier. Knock twice on the InstaView panel and LED lighting will illuminate the fridge, so you can find what you want without opening the door and wasting energy.

Find the Perfect Refrigerator
$2,899.99
Save $880
Was $3,779.99
Protection Plan Options
Complete Your Kitchen
Color:
Black stainless steel
  • Black stainless steel
  • Stainless steel

Upgrade for $200

LG - InstaView Door-in-Door 29.7 Cu. Ft. 4-Door French Door Refrigerator - Black stainless steel - Larger Front

See what you get with an upgraded model.

Compare Models

Key Specs

  • Product Height
    70.25 inches
  • Product Width
    35.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.875 inches
  • Height To Top Of Door Hinge
    70.25 inches
  • Depth Without Handle
    28.375 inches
  • Depth With Handle
    30.875 inches
  • Total Capacity
    15.6 cubic feet
  • Refrigerator Style
    French Door
  • Ice Maker
    Yes
  • Lighting Type
    LED
  • Color Finish
    Black stainless steel
  • App Compatible
    Yes
  • Works With
    Google Assistant
30.875"
LG - InstaView Door-in-Door 23.5 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel - Front_Standard
35.75"
(Doors closed)
70.25"

Overview

What's Included


  • LG InstaView Door-in-Door 23.5 Cu. Ft. French Door Counter-Depth Refrigerator

Ratings & Reviews


Overall Customer Rating:
97% of customers would recommend this product to a friend (223 out of 232)

Features


SmartThinQ technology

Use the LG SmartThinQ app to control key features from anywhere. Or use the voice-activated features of Google Assistant.

23.5 cu. ft. capacity

A place for everything. There are 4 Spill Protector tempered glass shelves, 2 humidity-controlled crispers for fruits and vegetables, and a Glide N Serve drawer.

InstaView Door-in-Door

See right through the glass panel door. Access on-the-go items, beverages, condiments, and more without having to open the whole fridge.

ColdSaver Panel

Conserve more energy. This panel acts as a barrier to keep cold air inside the fridge, even when the outer door is open.

Fingerprint and smudge-resistant finish

Let life happen. When the fridge gets smudged or covered in fingerprints, all it takes is a soft, dry cloth to wipe it clean.

Smart Cooling Plus

Control conditions to keep food fresh. Digital sensors work with the linear compressor and dual evaporators to surround every item with cool temperatures and balanced humidity levels.

SmartDiagnosis app

Troubleshoot problems or just maintain your fridge. The app lets you bypass customer service for instant solutions if something isn’t working right. Download for Android and iOS devices.

Freezer drawer with Smart Pull handle

Space for frozen foods. The 3-Tier Organization system lets you store essentials right on top, and keep bulkier items below.

Premium LED lighting

Keep every inch illuminated. Gentle LED lighting uses less heat and energy. Plus, a door alarm will alert you if the door is left open.

Slim SpacePlus Ice System

Use up to 4.5 lbs. of ice per day. The compact ice maker leaves plenty of room for shelving, door bins, and ample storage in the fridge.

Tall Ice & Water Dispenser

Chill a beverage or fill a pitcher with water and ice straight from the refrigerator door.

Child lock

Keep kids from exploring the fridge. The child lock prevents young children from accessing foods they shouldn’t eat or making a mess.


Overall customer rating

4.7
96%
would recommend to a friend

Pros

Cons

  • Rating: 3 out of 5 stars

    Hopeful reliability issues are resolved

    Posted
    SWong

    Our household just acquired the LSFXC2496D french door refrigerator and so far it is performing to our satisfaction. My immediate concern being reliability issues with all LG refrigerators using their "linear compressor" technology which are failing at very alarming rates. Other concern is the refrigerator compartment will not go any lower than 28 degrees fahrenheit no matter how low you adjust the temperature via the membrane pad. Freezer compartment on the other hand is adjustable in temperature as validated by using a thermometer. My finally concern is LG will not provide either service manuals or part numbers for any of the components with their refrigerators. This is a extremely expensive appliance and after the warranty runs out I want to be able to source replacement parts to replace myself. This is a refrigerator LG...we are not attempting to send a man to the moon so fix this if you want better reviews. If LG monitors all these reviews they will see that the weakest link is still their "sealed system" along with their linear compressor which still to this day are failing at very alarming rates

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Enjoyable counter depth refrigerator

    Posted
    Computim
    • My Best Buy® Elite MemberElite Member

    Being limited to a counter depth refrigerator typically means a limit on features. This refrigerator for our use has met our expectations for features and functionality. Our previous 5 year old GE Profile machine was a frustrating refrigerator from the onset and we expected this counter depth to be the same. We have been pleasantly surprised at how well our items fit the adjustable shelves, and the humidity control for better produce life. The refrigerator is much quieter than our previous unit and one of the biggest plus side for us is the ice maker. The LG unit makes ice quickly and dispensing with no issues. We are getting used to the french door style verses the side by side. We love the color and the quick access door. The led lighting is bright and inviting throughout the inside. A couple thoughts that could be improved is the dashboard panel lettering is difficult to see without it being lit up. I wish it had an option to have the light lit up in a soft mode in order to read the various dashboard options. The other is the ability to display the actual temperature verses the temperature setting. I'd like to see the temperature that is chosen and the actual temperature of the inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with it so far...2 months

    Posted
    TripleScoop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased the black stainless; love the fiinish of it. It has black metal sides and black stainless front. I would like it if the display showed the time. the knock knock door has been more handy than i expected. I figured it'd just be a show piece but we actually use it...Surprisingly. Inside the fridge there are three small drawers and one long drawer. to be able to open the middle small drawer you have to have both doors open...this seems like a hassle and inconvenience because that is where i keep the cheeses...and it may actually say dairy idk. the lights inside are nice and the freezer is plenty spacious for us. the top drawer in the freezer will hold my baking sheet which works out nice when i patty and freeze sausage or anything that's on a baking sheet that needs freezing. Fingerprint wise---seems to do really good with resisting. the ice maker part easily fits my yeti cup underneath and the ice cubes are small enough that they easily go into our stainless bottles...the ones with the smaller opening....my other "old" fridge's cubes didn't fit well. Overall, I am happy we spent the money and hope this lasts for as long as our old one did. Oh, fitting a coke bottle....yeah, it don't fit well. you have to slide the shelf back and still the bottle fits tilted. you would need to remove the shelf if you had a tall pitcher or 2 liter you needed chilled.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far our best refrigerator ever!

    Posted
    ladybug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really debated on the "knock knock" feature - everyone told me I'd get tired of it. NOT! It's fun, and it looks awesome on the front of the refrigerator. We put milk, iced tea and soda mostly in the front door, and it's nice not to have to open the whole refrigerator to retrieve those items. So far it's working great, and we are very pleased. We bought the "counter depth" which does decrease the drawer space, but there are only two of us, so it's plenty of room. And as far as the freezer, it has enough room also. The "counter depth" is also nice for us as we have a very small kitchen, and the refrigerator takes up less room than the larger one we had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Fridge!!

    Posted
    brambo2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife and I spent a lot of time researching fridges before making our purchase. We initially looking for a Whirlpool to go with the rest of the appliances in our new home and realized quickly that in the counter-depth there weren't a lot of options. We found that for the price, the LG offered the highest quality for the price (drawers open/close smoothly, shelves felt more sturdy, and freezer door felt the most stable). The "knock twice" functionality is likely more of a novelty than anything else. When we have it full of drinks/condiments you can't really see what's in the fridge itself. But, it's been a great conversation piece when we've had company over. After about a month of heavy use, we have had no issues. I would highly recommend this fridge!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best new frig

    Posted
    BBrhino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After 30 years our old GE stopped making ice. So we spent a year looking for a suitable replacement. We had a problem that the space the old frig was in was not easily expanded. So we had to narrow our search to a counter depth. We love the ice and water on the door and the door in door option. Checking consumer reports and Googling french door refrigerators i ended up at the Best Buy site. Best surprise was that they had it on sale. We went to the store and looked at all the french door refrigerators and decided on this model, had the features we wanted, fit the space, and we were able to delay the delivery so we had time to prepare. The Best Buy delivery, instalation team was great. They handled every challenge professionally and courtious. They installed the new water hookup line and moved the old GE to the garage, yes it still works. Great product, great service, great experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big Upgrade for Us

    Posted
    Baco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our old refrigerator lasted 16 years and finally gave up. I saw this unit in the store and at first thought it was a little bit gimmicky. When I went back with my wife I purposely didn't show her this because she is not a big fan of technology in the kitchen. As we went our separate ways she yelled "I found it" and she was in front of the "knock knock" fringe. She liked the see through part but was more impressed with the door in a door feature. We have had it home now for almost a month and I can say I've used the door in a door feature almost every day. Grabbing small items like soda and milk without opening the whole door. I have showed the kids they can knock to see where before they would open and browse (and eventually freeze the veggies). I also like the freezer on bottom. Much better use of space for us. We are really happy with this purchase so far.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Bad Performance and Reliability

    Posted
    DVONG
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this fridge in April 2017, it was running great for the first 5 months, then in November the compressor died. Called LG to have it serviced. It took them 35 days to have a service man come out and replace the broken compressor. 10 days after the repair man came, the compressor died again. Contacted Best Buy Customer Service to report that they sold me a lemon, but haven't heard anything back from them. This all happened during Thanksgiving and Christmas, which is probably the worst time for a refrigerator to give out.

    No, I would not recommend this to a friend






Product images, including color, may differ from actual product appearance.