LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Steam Gas Dryer - Graphite Steel

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Efficiently dry clothing with this LG SteamDryer DLGX3371V 7.4 cu. ft. gas dryer, which features a Sensor Dry System that automatically adjusts drying times for optimal results. TrueSteam technology helps reduce wrinkles and odors.

Laundry Buying Guide
$1,034.99
Protection Plan Options
Complete Your Laundry Room
Color:
Graphite Steel
  • Graphite Steel
  • White
Dryer Heating Source:

Key Specs

  • Product Height
    38.69 inches
  • Product Width
    27 inches
  • Capacity
    7.4 cubic feet
  • Steam Function
    Yes
  • Dryer Heating Source
    Gas
  • Moisture Sensor
    Yes
  • Vibration Reduction
    No
  • Color Finish
    Silver
29.75"
LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Steam Gas Dryer - Graphite Steel - Front_Standard
27"
(Doors closed)
38.69"

Overview

What's Included


  • LG SteamDryer 7.4 Cu. Ft. 10-Cycle Steam Gas Dryer
  • Owner's manual
  • Shipped with a 3-prong (grounding) plug. Gas dryers are configured for natural gas hook-up, but a gas connector must be purchased separately

Ratings & Reviews


Overall Customer Rating:
95% of customers would recommend this product to a friend (364 out of 385)

Energy Ratings


Features


Front-panel intelligent electronic controls

With dual LED display and Dial-a-Cycle enable simple operation. Child lock helps prevent unsupervised operation.

7.4 cu. ft. ultralarge capacity

Handles large loads, so you spend less time doing laundry.

10 cycles

Include cotton/normal, permanent press, delicates, SteamFresh, SteamSanitary, bulky/large, antibacterial, download/super dry, speed dry and air dry for versatile options.

SteamFresh cycle

Helps minimize wrinkles and refresh up to 5 garments in as little as 20 minutes.

TrueSteam technology

Utilizes real steam to remove odors and wrinkles, leaving your clothing neat and refreshed.

ReduceStatic option

Helps minimize static in dried clothing. EasyIron option ensures garments look neat and ready-to-wear upon completion of a cycle.

Sensor Dry System

Detects fabric moisture levels and automatically adjusts drying times and temperatures for ideal drying results. Precise temperature control, a variable heater and 5 temperature levels accommodate garments of various types.

Aluminized steel alloy drum

Offers durability. Interior light enhances visibility.

LoDecibel quiet operation

Hushes operational noises, so you can do laundry while family members are sleeping or watching TV.

Reversible door

Offers flexible placement options.

NFC Tag-On technology

Along with SmartDiagnosis technology for enhanced operation.

Shipped with a 3-prong (grounding) plug. Gas dryers are configured for natural gas hook-up, but a gas connector must be purchased separately.

Required for Installation: All gas dryer purchases require a gas line hookup kit be purchased from Best Buy. If a gas line hookup kit is not purchased, your delivery will be drop-off only. Find a hookup kit in the accessories section on this page.


Customer rating

4.6
95%
would recommend to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Could be great... or awful depending on LG service

    Posted
    multitasker

    Easy and intuitive controls and seemed to function very well for the first few weeks of ownership. I like the steam option. After a few weeks the machine began to make a squealing noise whenever I used it, like a belt or some other moving part was not in alignment. I've owned several pairs of washers / dryers and have only needed repairs or replacement of the dryers; usually it's needing to periodically replace the felt gasket around the drum or some other rotation related part that wears out or begins to corrode. So a squealing noise strikes me as the harbinger of premature misery and death for this machine. I tried to submit a request on line to LG for service but was unable as the website gave me a "invalid model number" error message when I tried to submit their form. This despite the model number being correctly selected from the drop down menu on the form. I then called their service number which is an off shore call center. The first time I called I spoke with an articulate and efficient rep who moved through the obligatory script fairly quickly and scheduled an appointment time and date with a local service while I waited on the line. I received an email confirmation of appointment within a few hours. On the day of appointment, however, no one showed up, so I called the repair service office. The person answering told me she had no record of the appointment and then went on to say that their computers went down and they lost all their information. I rescheduled for a couple of days later. Since this did not inspire a lot of confidence in the repair service provider, I called LG back to see if there was an alternative. This time I spoke with someone who had trouble understanding anything I was saying. Despite speaking as clearly as I could and spelling each word and number out slowly and distinctly, almost every bit of information had to be repeated 3-5 times. I asked if she could identify a different service provider than the one that had no-showed but she either did not understand or did not have the option to do so. She also stated there was no record of my original scheduled appointment, despite my having received the confirmation. The call itself took close to an hour and I have nothing to show for it. Had I known this was how LG handled service, I would have opted for Best Buy's extended service plan so I could deal with someone local. As it is, I will arrange for another day off work to wait for the service guy/gal and hope that this time they show up and can fix the problem. I chose the LG brand in part based on their having such a large share of the market, I thought getting service would be straightforward. Wrong.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good purchase

    Posted
    rjwe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After looking at approximately 1 million washers and dryers, we decided on this product (and a complementary washing machine by LG). LG is one of the few appliance brands that seems to have somewhat consistent reliability ratings (but of course, there are plenty of people who have problems with every brand). Best Buy had the best price on this particular set, and their delivery team was efficient and competent. They arrived on time and installed both items without difficulty. After using the machines for about a month, I've had no problems with either. I've used most of the cycles it offers at this point, and my clothes appear to be well taken care of by the machine. I haven't used the "steam" feature, so I can't speak to its effectiveness. The dryer is reasonably quiet, but does seem to accomplish its main goal: to dry my clothes without over- or under-drying them. My previous "moisture sensor" dryer never really got the clothes properly dry. I also get a kick out of the melody that LG machines play whenever a cycle finishes. It's much less jarring than a buzzer, and it plays once and doesn't repeat. All in all, I'm happy with my purchase and would recommend this LG set to someone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good gas dryer with one (minor) annoyance

    Posted
    OverlordSpock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This dryer seems to be a very good gas dryer. Although we have only had it for a few weeks at this point, we have had no issues with it. It does a good job of drying our clothes, on a variety of settings, without making them feel uncomfortable. It is relatively quiet. We can't actually hear the dryer running. The only thing we hear is when the gas is actively being used. The only reason I'm not giving this dryer a higher rating is because of a minor annoyance. This dryer has a steam option, which we really liked on a previous dryer we had. However, unlike our previous dryer, the water does not come from a connected water line. Instead, it comes from a reservoir that you have to manually fill. I know that most dryers are probably that way, and I knew going into this purchase that this one did not have a hard line to water. It really isn't that big a deal, but it is worth mentioning.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke twice in 2 years, poor LG support

    Posted
    Normantrigirl

    We purchased a DLGX2651W in April of 2013. The motor began clanging very loudly in 2014 so LG send out a repair person who replaced the motor. Now that motor had gone out as well. The dryer will turn on but when we go to start the cycle the drum will not turn. We contacted customer support and were told that out warranty claim was denied as we had to call in the same issue 3 times in order to be covered. It is unacceptable that a nearly $1,000 dryer would break twice in 2 years AND that LG would not cover the repair. We will never by another LG dryer again as they are unreliable and LG does not stand behind it's product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but expected more

    Posted
    Travis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have had our LG gas dryer for a few months now and overall it has preformed well. The sensor dry has a hard time detecting wet clothes in large loads and while drying towels, we usually have to run them twice. The chrome doors also get smudged up easily but we haven't had any issues with scratches so far. We would have preferred a matte finish instead but it is unavailable unless you go down a model. One nice feature the system has is a sensor that detects clogs in the vent. It only detects clogs 85-95% but it is a nice safety feature. We have only used the "steam fresh" mode once, it worked, but took much longer than expected. We would purchase these again but we just wish there was more consistency when drying large loads and towels.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well so far

    Posted
    Cautiousbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Usually I don't review a product before using it more, but we were away on vacation and the time to review is now. We did a lot of research before purchasing this dryer including speaking to sales personnel in a couple of stores. The dryer has a big capacity and can surely fit a large load of wet items. It is much more electronically diverse than my previous machine, which only had simple settings, so I am still learning its various intricacies. I have not had a chance to try the steam feature, which I think will be handy for removing wrinkles. (At least I hope so). All-in-all, it's a versatile machine, but I like the old-fashioned machines that dry with a push of a button. The new machines (no matter which brand) are too technically sophisticated for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent choice for mid-level washer/dryer

    Posted
    condor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We were looking for an entry level washer with steam feature. This fit the bill. Decision was between this LG and Samsung, but LG had a slightly larger capacity, better door opening size, and the depth of the units was significantly less--they stick out from wall less making above cabinet access more comfortable. Performance-wise, cycles are noticeably longer than the front load HD they replace (both washer and dryer), but that seems the trend for all brands now. Only real complaint so far, is the dryer sensing does not seem to be able to handle polyester type loads (i.e., work out gear) or mixed fabric loads well. Work out clothes drying stops early. But this is easily adjusted so not a deal killer for us.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Finally dry clothes!

    Posted
    UnderscoreThis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our old dryer had to run 2 to 3 times to dry a load. When our washer died we decided to just get a new dryer also. We did not go in to by this dryer. We have an issue with our washer drain where it would overflow once or twice a year. No reason we could find, the drain just would back up. When we hear how little water front load washers use we decided to buy this set. Very happy we did. The dryer had some issue when first hooked up where it took a while to ignite. We just kept trying it on the default normal setting. Once I turned the knob to try a different setting, the dryer ignited and has worked every time on any setting now. It also drys our clothes in one run. So far very happy with this dryer.

    I would recommend this to a friend






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