Lively™ - Lively Mobile Plus All-in-One Medical Alert - Silver
User rating, 4.3 out of 5 stars with 154 reviews.
4.3(154 Reviews)- 44 Answered Questions
If received today, the last day to return this item would be Jun 5. Learn more ˃
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Description
Lively™ phone plans and health & safety packages.
Stay connected with flexible and affordable plans from Lively.
Compare Lively plansFeatures
Fastest call response time
Features 24/7 access to IAED-certified Urgent Response Agents who can respond to any situation and provide help.
Nationwide mobile coverage
Most reliable coverage from the largest 4G LTE Network.
Fall Detection available
Senses falls and contacts help when worn with the Fall Detection lanyard. Available with the Ultimate Health and Safety Plan.
First month free
When you activate your Lively Mobile Plus with any Health & Safety Plan, you'll get the first month free.
Link App alerts
The Link app alerts loved ones and keeps them up to date in the event of an emergency.
Enhanced GPS location technology
Lets agents quickly confirm your location in case of emergency.
Two-way communication
The built-in microphone and speaker allow you to hear and talk back through the device.
Water-resistant design
Wear it in the shower. The Lively Mobile Plus is IPX7 rated for immersion in up to 3.3' of water for up to 30 minutes.
Lightweight construction
The package includes a belt clip and lanyard so you can wear it both ways.
Long-lasting battery
Works up to 80 hours on a single charge and includes an easy-to-use charging cradle.
No landline needed
No installation costs or additional equipment to buy.
Get medical advice
Get medical advice from doctors and registered nurses.
* Preferred package monthly service required.
** Ultimate package monthly service required.
What's Included
- Lively Mobile Plus Water-Resistant Medical Alert Device
- Drop-in charging dock
- Magnetic lanyard
- Belt clip
- Owner's manual
Manuals & Guides
- Material Safety Data Sheets (PDF)
- Product Datasheet/Brochure (PDF)
- User Manual (PDF)
- Warranty Manual (PDF)
Q: Questiontried to reach someone at my local store No Answer .How much is monthly fee.For Lively Mobile Great Call .Want one for my Mother and would like to know ..Thanks ..
Asked by LBrassCST50.
- A:Answer Hello, I am not from Best Buy, however, I too am looking for a device on behalf of my Mother. Since there is a delayed response from the retailer, I looked up the company on their website: www.greatcall.com. There are 3 individual monthly prices from $24.99, $29.99 and $39.99, it all depends on your needs. I believe the monitoring is also conducted by the same company. I hope this information helps and answers your question.
Answered by Christy
Q: QuestionWhy are you not being transparent about which cell network your device uses? I live in an area that receives one network but not the other, so I need to know if your device is on either AT&T or Verizon before I purchase. Previous answers have evasive.
Asked by Happy.
- A:Answer Hi, the GreatCall network is powered by the nation’s largest and most dependable wireless network, Verizon. For more information about the Lively Mobile Plus please visit our website, www.greatcall.com.
Answered by GreatCall
Q: Questionis it necessary to have your fone right at you side or can it be several feet away or in another room
Asked by mac.
- A:Answer The Lively Mobile Plus is a stand-alone device and you do not need to have a cell phone to use the service.
Answered by GreatCall
Q: QuestionAre the monitoring agents located in USA?
Asked by Happy.
- A:Answer Hi, thank you for your interest in our GreatCall products. Our Customer Service and 5Star Urgent Response Agents are 100% U.S. based. For more information about our Lively Mobile Plus and our 5Star Urgent Response service please visit our website, www.greatcall.com.
Answered by GreatCall
Q: QuestionHi ...is this the latest Lively Mobile Plus model?
Asked by nancy.
- A:Answer Hi Nancy, this is our latest model. If you have any further question, please call our Customer Service at 1-800-733-6632 between 5am and 10pm, Pacific time.
Answered by GreatCall
Q: QuestionIf I already have a unit active with a current and I purchase this new unit because the old unit broke. How does the new unit get activated?
Asked by Tommy.
- A:Answer When you get the new one just call them and they will activate the new one and deactivate the old one for free. No activation charges.
Answered by JamieE
Q: QuestionWho monitors the device??
Asked by Beechie.
- A:Answer Hello, thank you for your interest in our GreatCall products. The Lively Mobile Plus is used with service provided by GreatCall. We understand each individual will have different needs and as such, we offer a variety of rate plans. Our most up to date plans can be viewed on our website.
Answered by GreatCall
Q: QuestionIs there a monthly fee payable to Verizon? Is there an additional activation fee?
Asked by Robbie.
- A:Answer There is no monthly fee to Verizon. There is a one time $35.00 activation fee to activate your device with Great Call.
Answered by JCinNC