
My pen has a crack in it & I am 6 days passed the return date. Not happy.
Posted by TJohnson
I was excited about this pen for the first couple of weeks. The recording quality was good and syncing with the app made it great to keep track of the notes I take for work. Unfortunately the quality of the pen was poor. Within a couple of weeks first the ink ran out and I had to purchase replacement ink. I could have lived with that.. the worst was the center chamber of the pen developed a crack causing the pen to close with any pressure when writing. While looking up the warranty (best buy return policy had passed) I found that this was a common issue with this model. I hope they have rectified this with other models. I was left with a broken pen for a high price and equally bad warranty.
Posted by ab66
This is a great pen. Its features of recording the writing and sound convenient and makes interviewing and note taking a breeze. The pen is a little bulky. The ink cartridges are aggravating because they stop writing more frequently than they should, but if you keep writing, even if there is no ink coming from the pen, your impressions on the special paper will still show up in the app and whatever software you choose to sync to.
Posted by baxtersmom
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers have good things to say about the Livescribe 3 smartpen's recording capabilities and ease of use, citing convenient features like simultaneous audio and note recording for effective review. Positive feedback highlights the user-friendly nature of the device. However, some concerns were raised regarding the pen's durability and ink cartridge reliability. The notebook's quality was also criticized by some users.