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Key Specs
- Remote Control TypeUniversal
- Number Of Devices Controlled10
General
- Product NameHarmony 665 10-Device Universal Remote
- BrandLogitech
- Model Number915-000293
- ColorBlack
- Color CategoryBlack
Features
- Remote Control TypeUniversal
- Setup MethodOnline
- Display TypeLED
Connectivity
- Number Of Devices Controlled10
- WirelessYes
- Connectivity TechnologyInfrared
Compatibility
- CompatibilityMore than 270,000 entertainment device brands
- Brand CompatibilityUniversal
- Compatible Product(s)Blu-Ray Player, CD player, Ceiling fan, DVD Player, Fan, Home theater system, Power switch, Projector, Receiver, Soundbar, Television, Video game console, Volume controller
Power
- RechargeableNo
- Battery SizeAA
- Number of Batteries Required2
- Number Of Batteries Included2
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC097855133038
Customer rating
Rating 4.3 out of 5 stars with 4086 reviews
(4,086 Reviews)Customer images
- Pros mentioned:Buttons, Ease of use, ProgrammingCons mentioned:Instructions
Rating 4 out of 5 stars with 1 review
Does The Job After Learning Curve
Posted .Pros mentioned:Buttons, Ease of use, ProgrammingCons mentioned:InstructionsThis review is for someone like me who has never used a fancy-pants programmable remote like this Harmony 665. Until now, the only "universal" remote I've used is whatever my TV provider gave to control their set-top box along with basic TV functions like on/off and volume. I had no idea what I was missing. The Harmony 665 is a very capable device, but there is a learning curve if you’ve never used one of these. Frankly, most of this learning curve comes from trying to navigate Logitech's MyHarmony support site and their desktop software (needed to program the remote). It would have been nice if their support site had a search function like on their user forum. The summary is here followed by a more detailed review: Pros • Ability to program multiple steps into a single button • Large database of controllable devices • Remote glows in the dark, with the exception of a few critical buttons • Easy-to-open packaging Cons • Though not difficult, cumbersome to set up, especially for a first-time user • The “Exit” key functionality is not intuitive • Allowed me to map Sony Playstation 3 controls, even though PS3 is not supported and doesn’t work • Logitech’s MyHarmony support site needs improvement. Though the Harmony 665 can handle a lot, my setup is pretty basic: Comcast Xfinity box, Samsung Smart TV, Vizio soundbar, and Sony Playstation 3. First Impression The packaging is easy to open – no need for a chainsaw to rip it apart. This package has perforations on the back, making the remote simple to pull out (see photo). The device is lightweight, albeit a little slippery. Getting Ready I dutifully read the sparse instructions in the package. I could hardly believe the warning to set aside 45 minutes for setup, but it turned out to be a good estimate. I had to download software from their site to my Mac. Logitech’s software site also referenced an iOS app. I wasted time looking at the iOS app only to discover it does not apply to this remote. Once installed, the desktop software required me to create an account so that settings can be saved and reloaded if needed. I used my password manager to generate a strong long password, but the software would not let me copy/paste the password. I ended up annoyingly retyping it. Oddly but thankfully, it has no issue with copying/pasting passwords for subsequent logins. Adding Devices At this point, I gathered the model numbers for my devices. It took me a while to find the manuals since I could not easily move my equipment to see what was on the back. The Harmony software accepted the model numbers for my Sony PS3, Comcast box, Vizio soundbar and even the Samsung TV which had a Costco specific model number. Once entered, the Harmony software recognized the Vizio as an "amp" instead of a soundbar – clearly written by an engineer instead of a product manager. Note: the software allowed me to add the Sony PS3 though I later discovered the Harmony 665 cannot actually control it. Also note, the Logitech web page to check supported devices is buried and difficult to find within the MyHarmony site. I cannot reference it here as Best Buy does not allow URLs in reviews. Programming Harmony can be used to control each device individually (as if using multiple remotes). But Logitech encourages you to program activities like "watch TV," or "listen to music." Each activity then issues all necessary commands for that activity. There are several shortcut buttons that can be mapped to these activities. For example, I programmed the "listen to music" activity button to turn on my soundbar and switch it to bluetooth so I can play music from my iPhone. Similarly, the “watch movie" button turns on the TV and brings up the Samsung Smart Hub so I can select a TV app like Netflix or YouTube. It works well and is what separates Harmony from simple universal remotes. Exactly how much you can program varies depending on Harmony's features and the device controllability. For example, even though using “watch movie" brings up the Samsung Smart Hub, my Samsung TV will not let it select a specific app like Netflix – that I do manually. Another useful feature is Harmony’s keys are automatically reprogrammed to work with the chosen activity. That means when in “watch movie” activity, the play/pause/rewind keys act like my TV remote and let me control what I’m watching on Netflix, YouTube etc… But in “watch TV” activity, those same keys control my Comcast DVR. Before Harmony, I was constantly switching remotes. Actual Usage I love using the activity keys. It’s a much better experience than constantly switching Harmony to function like a specific device remote. But, there’s a hurdle in the “exit” key functionality. If I’m "watching TV" and then switch my activity to “watch movie” on Netflix, I can exit the Netflix app via the “exit” key on Harmony as expected. Even though I’ve exited the Netflix app, the remote stays mapped in “watch movie” activity, and the keys are still programmed for the Samsung TV remote. That means the guide button will not bring up the Comcast guide, nor will it now control the Comcast DVR. Intuitively, I expected that by exiting Netflix, Harmony would reconfigure itself as the Comcast remote. Instead, I have to press the “watch TV” activity button or manually set it to act like the Comcast remote. This issue comes up quite a bit on the Logitech community forum, and while some folks discovered a way to program a better exit, it did not work for me. If all else fails, you don’t have to use activities; Harmony can easily be configured to work like each device’s native remote via the handy 4-button center display. Finally, I was very pleased that the remote glows orange in the dark, though inexplicably not for the power or activity shortcut keys. That’s a very strange design decision given how much Logitech wants us to use activities. Overall, the remote is 4 stars and the Logitech software/website are 3 to 3.5 stars. The product is very nice but the experience needs some tweaking. Regardless, now that I have it set up, it’s a keeper.
I would recommend this to a friend Features
Quality2 out of 5Value5 out of 5Ease of Use5 out of 5Rating 4 out of 5 stars with 1 review
Great product, wears out fast!
|Posted .Owned for 7 months when reviewed.Features
Quality2 out of 5Value5 out of 5Ease of Use5 out of 5Logitech makes great products, but their remotes don't last last more than a year. Poor build quality, wears out fast. I keep buying because the product is great, remember to get the extended warranty, I've used it 3 times already, pays for itself!!! This time the buttons are wearing out, had this only 7 most. YOU WILL NEED IT. Nuff said.......
Features
Quality2 out of 5Value5 out of 5Ease of Use5 out of 5No, I would not recommend this to a friend- Pros mentioned:Buttons, Ease of use, Programming
Rating 4 out of 5 stars with 1 review
Good Mult-Functional Controller
Posted .Pros mentioned:Buttons, Ease of use, ProgrammingI had the opportunity to review the Harmony 665 Controller and overall I was impressed with the customization and the extra care they took in button quality. The controller could appear overwhelming for those who are use to simple controllers however I can assure anyone who is on the fence that the learning curve is very small. The package includes 2 AA batteries, a short USB Cable, instruction booklet and easy to open from the back packaging (which made it very easy to take out the controller instead of fighting the plastic). GOOD: Well made controller with good feel buttons and click when pressing Buttons glow in dark for easy to see/read Packaging and batteries easy to remove/add if needed LCD is easy to read and customize the menu to your liking Programming Commands/Functions very easy to customize. Harmony 665 can "learn" from other controllers Software very easy to use with helpful walk-through CONS: Software does not come packaged, have to download Button glow paint can wear over time Change Input does not work on some older TV Models be sure to check internet of your TV model with this controller REVIEW: Controller Itself - The button arrangement is well thought out and the click you feel when you press in a button helps you now it was fully pressed. The buttons have a rubber feel however I am concern if the picture will rub off over time. The buttons pictures glow in the dark so it is easy to see what you are pressing, however I would have preferred to lighting buttons as the glow paint can wear over time. The controller feels good to hold as the placement of the batteries gives you a good grip and evenly distributes the weight. The controller is divided into 3 sections with the most used programmable buttons/LCD window top, basic navigation/volume controls in middle and video/interactive playback on the bottom. The LCD screen is easy to read and turns on/off based on motion of the controller which is nice to not waste battery. It takes 2 AA batteries that go underneath and there is a nice addition of a strap to help when needing to remove the batteries. The controller also has an IVR on the bottom to "learn" from other controllers if the software does not recognize the device you are registering to the controller. Software: The controller comes with instructions to go online and download their software to program the controller. This may be an issue for those who are on data caps or limited to internet access. This software is needed to have a functioning controller and will not work with the tv without a first time setup. The software is about 35MB in size, easy to install on my Win10 machine and does require registration. The software is easy to use and allows for deep customization for more advance users. You can setup up to 10 devices to control or interact with each other. The software is also a one stop shop if you have multiple Logi Controllers as it will store all information under your registered account. You can even go as far as set up the millisecond delays for each command for older TV's that takes time to warm up. However the software at times does have issues discovering that the Harmony 655 controller is plugged in and it requires to unplug/replug for the software to see it. I have also discovered the "input" command to change which input to go to when programming does not work on some older TV's. Unfortunately this is a risk as there is no way to tell until after performing all the setup/configuration then testing it on your TV. Programming Devices: The programming is really easy to use/setup. With just one click of a button it can turn on all your devices (TV , Stereo Receiver, PS3) and set your inputs to have it all set to just insert a movie. Once you use one of the program buttons the LCD screen turns into an option window you can navigate for any additional commands you may need. You can even customize the command list to display the most commonly used ones first. Overall I would recommend this product for anyone who wishes to cut down on the amount of controllers they use and want an easily programmable controller.
I would recommend this to a friend Features
Quality3 out of 5Value4 out of 5Ease of Use3 out of 5Rating 3 out of 5 stars with 1 review
Ok but has flaws
|Posted .Owned for 1 year when reviewed.Features
Quality3 out of 5Value4 out of 5Ease of Use3 out of 5Universal remote has been solid so far but does take some time to get use to but once you understand it is fairly easy to use. A negative I have is if I have a new tv then I would have to connect it to a computer or laptop to change it. I wish there was a option to do it on the remote itself. Another negative is the durability is not good at all. I have not had the remote for five months and the numbers and other buttons the symbols are rubbing off. I would avoid this remote if possible. If other Harmony remotes are more durable I would choose those. But it is a solid option if you need one immediately and for short term then this a great performer.
Features
Quality3 out of 5Value4 out of 5Ease of Use3 out of 5No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello B1ackAlloy! We're sorry to hear you're running into issues with the Harmony 665 remote. I will definitely be passing along this feedback. As far as the numbers and symbols rubbing off, I would reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if there's something they can do for you! Thank you so much for this feedback and for choosing Logitech! - Maggie from Logitech
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Logitech still a good choice.
|Posted .Owned for 1 week when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I have been purchasing Logitech remotes since 2009. They are really Universal remotes (except with Bluetooth operated devices). Well, this time I decided to attempt to add my Amazon Fire TV to my Logitech Universal Remote Using a Flirc accessory from Amazon and it worked!!!!!… could not be happier.
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Logitech
Posted .Hi Mario Q,
Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Best universal remote in the market
|Posted .Owned for 3 months when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I have tried countless different universal remotes to try and find one that works with an old Onkyo receiver i own until I purchased this remote I had zero luck. This remote literally works for everything I highly recommend it!
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Second only in 10 years
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This newer generation Harmony remote replaces my older one. 10 years old warrants a replacement. Great product.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Logitech
Posted .Hello, we are happy to hear about your positive experience with the 665. The 665 is one of my favorite producst in the Harmony lineup, I use it for my outdoor television and speaker system. If you ever have any questions about your product, give us a visit at: https://support.myharmony.com/en-us/ - Allen with Logitech
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Love it
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5The best thing since sliced bread, I love not having to scrounge around for each individual remotes,. Controls my TV, Roku, DVD, and Spectrum Cable Box.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friend
Q: QuestionDoes this work with smart tvs, allowing it to access the apps and controll them?
Asked by Mike3399.
- A:Answer I bought this remote on the hopes it would do everything, like control netflix and all my tv apps as well as all my tv equipment. I'm blown away with this product, it exceeded my expectations. I will say I had to call harmony support, who was amazing, after walking me through a few steps to teach the remote specific functions for my tv, it works better than the more expensive model.
Answered by Mike3399
Q: QuestionI am confused, so does this remote control a Roku Stick , or not? and does it work though IR or IP or WiFi
Asked by Beto.
- A:Answer I have fire stick and had to get a Flirc unit and a small cable since all of my hardware is in a different room from the TV. The fire stick is Bluetooth and this remote will not control it. If you buy the remote with the hub it will work but it's a lot more money. Had I known the remote with hub would control everything I could have saved a lot of time and effort. I ran a cable for a IR receiver which allows you to remote control devices in a different room because my wife didn't want the electronics in our living room. The hub will also control smart home devices.
Answered by bobs72ss
Q: QuestionWill this work with Spectrum cable box? and LG tv?
Asked by Doug.
- A:Answer Yes, this remote will work with Spectrum and LG TV.
Answered by CommunityAnswer
Q: QuestionWe currently have a Logitech 650 and it functions perfectly with one MAJOR exception, which I hope the 665 model addresses. Our remote must be aimed at the exact correct point for it to function. Does the 665 model fix this problem?
Asked by lfroboz.
- A:Answer Yes, this model does fix this issue. I’ve been able to turn on all of my devices without having to hold the remote exactly pointed toward my entertainment center.
Answered by Hunter
Q: QuestionWill this remote operate Comcast X1 Infinity cable box?
Asked by Ron.
- A:Answer Hello, this should be compatible if your cable box supports RF connection.
Answered by Logitech
Q: QuestionWill this work with my old JVC stereo?
Asked by stereo.
- A:Answer Maybe. Find the model number of the JVC stereo, and then check on this website: https://support.myharmony.com/en-us/compatibility
Answered by GamerWeasel
Q: Questionwill this remote work with a samsung DVD player?
Asked by andy.
- A:Answer I can't guarantee it, but it works with a whole lot of devices. I've got some devices that are over 15yrs old that it has in it's library and controls as expected. So I would think it would be a safe bet that it would control a Samsung DVD player. It controls my Samsung TVs just fine.
Answered by GiftCards
