Customers are pleased with the Harmony Smart Control's easy setup, voice control, Alexa integration, and its ability to handle multiple devices. Some customers have expressed concerns about compatibility issues, connectivity challenges, the lack of a backlight, and difficulties with the app.
I do this for a living, so my projects don't always get as much priority as my paying customers' projects, but this product added the final touches to completely hiding our media components. This remote system controls my TV, which is hung above our fireplace with care, and it controls our stereo receiver, Over-The-Air ChannelMaster DVR, & Fire TV Stick, which are all enclosed in our media closet. I ordered this Harmony Smart Control Remote, not taking into consideration that the Fire TV Stick remote used Bluetooth versus radio frequency or super-traditional iR (infrared) technology. I was pooping, only because I could hear my wife's voice saying, "that was kinda ridiculous..". I quickly looked-up the specifications, and was relieved to see that the Harmony included Bluetooth technology, which allows me to control everything!!! :) When I received it, I set it up in minutes. I had to situate the included additional iR blaster outside the media closet to point at the TV, but that didn't take too long. All I have left is to cleanup the wires in the closet. I'm super-surprised how well the iR blasters work. I've installed countless iR repeaters, and they typically need to be aimed just right to the iR receivers on your components. I would definitely recommend this to anyone looking for a clean installation with hidden components. Look at specifications for a complete list of compatible devices.
Posted by AtYourServiceTechsLLC
I love the hub much more for voice control my home entertainment. The hub work with almost all IR and bluetooth stuff. I think the setup process is easy enough. Logitech already upgrade it directly work with Amazon Echo. For Google Home, I can still use IFTTT to turn on my LG TV, Acer projector, Shield TV, Apple TV and Xbox 360, even control the Hue lights. For me, the one that I cannot turn on is PS4, but I think it is because Sony did not allow others to connect it via bluetooth as you still cannot use a bluetooth headphone to play PS4 in 2016. Shame on Sony!
Posted by EDCUSA
I like my harmony remote control very much. When I failed to get a television picture when using the remote, the remote control walk me through a few simple steps to correct the problem
Posted by Bowdiddley