
Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Purchased the Logitech Harmony One Universal Remote for my wife in December of '09. Was very disappointed in the design and software, returned it. Was skeptical in purchasing the Ultimate Home. What a surprise, the display and software is phenomenal. All my equipment was on their web site. You can easily program buttons on the remote. My wife is very pleased with the one button turning on or off. Thinking of getting one for myself.
Posted by sparky
Major refinements make this a practical remote for daily use. Summary: Plusses: 1- Feel in your hand is superb, with a grippy back, it does not slip out of your hand 2-Good color screen resolution 3-Programmable hard buttons for most functions 4- Dependable: Once programmed, it works consistently 5-Backlit buttons are very easy to read 6- Haptic Feedback with various levels is extremely user friendly 7- App also allows iPad & iPhone control, but the remove is so comfortable in your hand, I use the remote every time 8- Very intuitive, easy to program 9- Pre-loaded graphics including Network & Home Automation Icons are excellent 10- Home automation control of Honeywell, Hue Lighting & many others is a big plus Minusses: 1- Screen is not scratch resistant (plastic) 2- If you accidentally bump the screen with your finger, you will activate the function you touched. Screen is very sensitive Conclusion: Minuses are not sufficient to lose a point. 5 Stars!! Excellent Product!!
Posted by gadgetguy11
Purchased the harmony one thinking it worked with your voice, but come to find out I had the wrong one... so I had to go back for an exchange.... and in a way lucky I did... because the harmony home hub comes with the remote and the hub and it was 80 bucks less. So now I got what i wanted and for much less. Now on the product... I absolutely love it.. you can use the remote without even pointing at the system, you can use your phone with the app, n your voice...I use my google assistance on my phone though. I don't own a Alexa.. but maybe soon..if you have a entertainment system this is definitely worth it. I used to own the harmony 650. Which I now use in my bedroom. I really didn't have any issues setting up, little minor setbacks setting up the Xbox to be controlled by the harmony, but I eventually got it.. you do need a little patience depending on the activity you are trying to set up... but once it is set up.. you will love it, and can put away all those other remotes.. btw, I also control my AC with the harmony.
Posted by Angel7