
From the advice from my brother-in-law, he bought aids for mom from Best Buy. Thankfully the store associate was helpful; we still needed to order these from their website. They were shipped to my home after ordering them from the store. I thought I ordered the appropriate hearing aid type, but since they were not. After a quick phone call to the supplier, they encouraged me to go back to the store to facilitate my exchange. I received the android type, but wanted the apple/iPhone compatible type. Pretty quickly I soon realized that if I were to exchange my hearing aids to an iPhone compatible one, I may run into some problems. I work in the healthcare industry, and I want to be able to hear even the most sensitive sounds. That was when I decided to keep them, and they’re just fine.
Posted by Rian
I was pretty happy with these, especially for the price. The app is great, but did have a few connectivity issues. Lucid Customer Service quickly helped out and resolved the issue. They are very comfortable and seemed to work fine. I did end up returning them only because I decided to go with some that had more complex capabilities, but I would have been happy with these if I hadn't decided to go with more expensive ones. Would definitely consider them again in the future.
This review is from Lucid Hearing - OTC ENGAGE BTE RECHARGEABLE Hearing Aids (Android) - Black
Posted by Curt
Although they worked OK as hearing aids, part of the reason I purchased them was because they were supposed to pair with my phone's bluetooth and be able to be used for phone calls and/or streaming. The performance was inconsistent, sometimes both would work properly and sometimes only one of them. Hang up a phone call and maybe one of them would work for streaming, maybe both or sometimes neither would work. Sometimes after a call one of the hearing aids wouldn't seem to work. It was frustrating.
Posted by RogerG
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