Microsoft - Geek Squad Certified Refurbished Surface Laptop Go 12.4" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB SSD - Ice Blue
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Description
Features
Windows 10 with Cortana and Windows Hello
This computer is compatible with Windows 10 features such as Cortana and Windows Hello. Learn more about Windows 10 features. Learn more ›
Screen to fuel your dreams
The 12.4"⁷ PixelSense touch screen and signature 3:2 ratio give you the optimum space to see more, do more, and fuel your dreams.
10th Gen Intel Core i5-1035G1 processor
Smart four-core, eight-way processing performance. The Intel Turbo Boost technology delivers dynamic extra power when you need it while increasing energy efficiency when you don't.
8GB system memory for advanced multitasking
Substantial high-bandwidth RAM lets you smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs at the time.
128GB solid-state drive (SSD)
While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.
Intel UHD graphics
On-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing, and casual gaming.
Light Surface laptop design
Take this light Surface laptop with you everywhere at just 2.44 lbs.
Power through your day
Up to 13 hours of battery life.² Plus, recharge quickly with Fast Charging – up to 80% in about an hour.
Wireless/wired connectivity (Wi-Fi 6 - 802.11ax)
Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3x faster vs. standard Wi-Fi 5 w/ improved responsiveness for even more devices.
Built-in 720p HD camera
Show your best side on video calls, meetings, and virtual get-togethers with the built-in 720p HD camera.
Type in comfort all day
The full-size keyboard with a large, precision trackpad is perfect for papers, presentations, e-mails and more.
Every day, everywhere
Make the most of every day with the sleek style, performance, and all-day battery life² you need in the light Surface laptop, all at an exceptional value.
Familiar features and trusted security
Get started with convenient security and the Windows you know⁴. Enjoy amazing sound for music and shows. And, easily connect to other devices and accessories.
Get it done with your favorite apps
Collaborate, connect, and do your best work with the must-have everyday laptop. Power through your favorite apps, backed by all-day battery life.²
Convenient security
Windows Hello sign-in, plus Fingerprint power button with Windows Hello and One Touch sign-in on select models.⁹
* Some accessories and software sold separately.
¹ System software uses significant storage space. Available storage is subject to change based on system software updates and apps use. 1GB is equal to 1 billion bytes. 1TB is equal to 1000GB.⁴ Surface Laptop Go for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at exceptional value.
A one-way switch out of S mode is available. If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Laptop Go for Business.
⁵ Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions.
⁶ Microsoft's Limited Warranty is in addition to your consumer law rights.
⁷ The Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45" diagonally (actual viewable area is less).⁸ Testing conducted at Microsoft in September 2020 using pre-production devices and Software. Tested with the inbox 39W PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings.
Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23°C.
What's Included
Microsoft Geek Squad Certified Refurbished Surface Laptop Go 12.4" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB SSD
39W power supply
Key Specs
- Screen TypePixelSense
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Touch ScreenYes
- Refresh Rate60Mhz
- Brightness400 nits
- Processor ModelIntel 10th Generation Core i5
- CPU Base Clock Frequency1 gigahertz
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- System Memory (RAM)8 gigabytes
- GraphicsIntel UHD Graphics
- Display Connector(s)No external display connection
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
- 2-in-1 DesignNo
- Backlit KeyboardNo
General
- Product NameGeek Squad Certified Refurbished Surface Laptop Go 12.4" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB SSD
- BrandMicrosoft
- Model NumberGSRF THH-00024
- Year of Release2020
- ColorIce Blue
- Color CategoryBlue
Display
- Display TypeLCD
- Screen TypePixelSense
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Stylus InputBuilt for Windows Ink (Active)
- Touch ScreenYes
- Refresh Rate60Mhz
- Brightness400 nits
Processor
- Processor BrandIntel
- Processor ModelIntel 10th Generation Core i5
- Processor Model Number1035G1
- CPU Base Clock Frequency1 gigahertz
- Number of CPU Cores4-core (quad-core)
- Neural Processing Unit (NPU)No
Storage
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- Solid State Drive Capacity128 gigabytes
Memory
- System Memory (RAM)8 gigabytes
- Type of Memory (RAM)LPDDR4X
Graphics
- Graphics TypeIntegrated
- GPU BrandIntel
- GraphicsIntel UHD Graphics
Compatibility
- Operating SystemWindows 10 Home in S mode
- Voice Assistant Built-inNo
Connectivity
- Display Connector(s)No external display connection
- USB Ports2 x USB-A
- Number of USB Ports (Total)2
- Headphone JackYes
- Microphone InputYes
- Wireless ConnectivityWi-Fi
- Wireless StandardAX
Cooling
- CPU Cooling SystemAir
Power
- Power Supply Maximum Wattage39 watts
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Video Resolution720p
- Built-In MicrophoneYes
Features
- 2-in-1 DesignNo
- Backlit KeyboardNo
- Customizable Keyboard LightingNo
- Customizable Case LightingNo
- Audio TechnologyDolby® Audio™
- Speaker TypeOmnisonic speakers
- Security FeaturesFacial recognition, Fingerprint reader
- Cable Lock SlotNone
- Stylus DockNone
- Casing MaterialAluminum
Dimensions
- Product Height0.62 inches
- Product Width8.1 inches
- Product Depth11 inches
- Product Weight1.15 pounds
Certifications & Listings
- ENERGY STAR CertifiedNo
- EPEAT QualifiedNo
Included
- Included SoftwareMicrosoft 365 Family (30-day trial)
- Optical Drive TypeNone
- Numeric KeypadNo
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts90 Days
- Manufacturer's Warranty - Labor90 days
Other
- UPC400064636168
Customer reviews
Rating 3.5 out of 5 stars with 11 reviews
(11 customer reviews)Expert reviews
Rating 3.8 out of 5 stars with 17 reviews
(17 expert reviews)- Pros mentioned:Size, TouchscreenCons mentioned:Processing
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop Amazing size Touchscreen is nice The processing is a bit slow
I would recommend this to a friend Rated 4 out of 5 stars
Refurbished microsoft laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the quality is good overall, the price was definitely a steal and I love the color. I have had no complications despite a noise that comes from the system when it is charging and turned on. I didn’t expect the best quality with a refurbished product but I was pleasantly surprised.
I would recommend this to a friend- Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
It's unique color is a good reason to buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've seen a few reviews slamming Geek Squad refurbished computers, but I did not have that sort of problems with this laptop. It was in great cosmetic shape and wouldn't have able to tell if it was sold as new. The battery life was also decent. Ran smoothly. And it was priced at a bargain. But I ended up returning it only because I found a like new Surface Laptop 4 at a few dollors more.
I would recommend this to a friend Rated 4 out of 5 stars
Versatile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! comfortable and versatile. This laptop meets my daughter's expectations, she will use it for school activities.
This review is from Microsoft - Geek Squad Certified Refurbished Surface Laptop Go 12.4" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB SSD - Platinum
I would recommend this to a friendRated 5 out of 5 stars
The best!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been amazing! No issues & processes quickly! Will be buying another for our college student.
This review is from Microsoft - Geek Squad Certified Refurbished Surface Laptop Go 12.4" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB SSD - Platinum
I would recommend this to a friend- Cons mentioned:Packaging
Rated 1 out of 5 stars
So disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received this item, first off- it was sent in a flimsy box. I opened the laptop and drops of coffee or soda pop was splattered randomly on the keyboard. It had a verification of passing a refurbished test- well they didn’t check everything because half the keys, mostly on the right side, didn’t work. I was excited to receive this item, but I guess you get what you pay for when it’s refurbished.
No, I would not recommend this to a friend - Cons mentioned:Not working
Rated 1 out of 5 stars
DOES NOT WORK - NOT REFURBISHED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop will not work without being connected to power. Have spent hours on support with Microsoft and they cannot fix the problem either - this computer should never have been sold by Best Buy as a working refurb
No, I would not recommend this to a friend - Pros mentioned:Super light
Rated 5 out of 5 stars
Traveling Biz & Pleasure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was exactly as advertised (2nd attempt). If you're looking for a laptop that looks & feels like a tablet with a keyboard, this is it! Super light and thin, this bad boy travels very well.
I would recommend this to a friend
Rating 3.8 out of 5 stars with 17 reviews
(17 Reviews)- TechRadarRating, 4.5 out of 54.5Jackie Thomas Matt Hanson Matt Hanson on September 22, 2021
Surface Laptop Go reviewMicrosoft Surface Laptop Go remains a decent choice
Full Review - GizmodoOctober 15, 2020
The Microsoft Surface Laptop Go Is TryingThe Microsoft Surface Laptop Go is Microsoft's attempt at a budget laptop. Which means it cuts weird corners, produces something impeccably designed, and costs too much.
Full Review - The VergeRating, 3 out of 53.0Monica Chin on October 13, 2020
Surface Laptop Go review: a case study in cost cuttingAn entry-level laptop with too high a price.
Full Review - Tom's GuideRating, 3.5 out of 53.5Henry T. Casey on October 13, 2020
Microsoft Surface Laptop Go reviewThe Microsoft Surface Laptop Go is made for a wide audience with modest needs, who want an elegant laptop that doesn't cost four figures. But it still looks a lot like a premium laptop, thanks to its aluminum lid and keyboard deck, as well as
Full Review - Digital TrendsArif Bacchus on October 13, 2020
Microsoft Surface Laptop Go Review: A sensible compromiseThe Surface Laptop Go is the latest entry to the Surface family, and it has almost everything you need to be your go-to laptop for productivity.
Full Review - PCMagRating, 4 out of 54.0Tom Brant October 13, 2020 on October 13, 2020
Microsoft Surface Laptop Go ReviewMicrosoft's Surface lineup, long a showcase for the most advanced hardware design ideas in the Windows ecosystem, now welcomes a $549.99 laptop for the rest of us. With streamlined component configurations and the omission of some of the more
Full Review - Laptop MagRating, 3.5 out of 53.5Phillip Tracy on October 13, 2020
Microsoft Surface Laptop Go reviewMicrosoft's Surface Laptop Go is a fantastic mid-range laptop with one major shortcoming
Full Review - NotebookcheckRating, 4.3 out of 54.3Allen Ngo on October 24, 2020
Microsoft Surface Laptop Go Review: An Overpriced NetbookAre you happy with just 4 GB of soldered RAM and 64 GB of storage? If so, then the $550 USD Surface Laptop Go might be worthwhile. For everyone else, look elsewhere and don't turn back.
Full Review
Q: QuestionDoes it have a cd rom on it
Asked by Blake.
- A:Answer Hello, Blake. Looking at the product specifications, this Refurbished Microsoft - Geek Squad Certified Surface Go laptop system does not come with a CD-ROM. Thank you for choosing Intel!
Answered by Intel team
Q: QuestionHello, just wondering the details of why this laptop is refurbished? What was the issue with the laptop? Thanks
Asked by Anonymous.
- A:Answer Hello there. Thank you for your question. To check on this information, we kindly suggest you to get in contact with Best Buy's support team using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button that is located in the lower right corner of the retailer website. Thank you for choosing Intel!
Answered by Intel team