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Microsoft - Geek Squad Certified Refurbished Xbox One Console - Black

Geek Squad Certified Refurbished

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.

Play your favorite games with this refurbished Xbox One game console. It has a 500 GB hard drive to provide ample file storage, and it connects to Xbox servers for a reliable online gaming experience. The Xbox One game console includes a controller, HDMI cord and power supply for easy plug-and-play use.


Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

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    What's Included

    • 500GB hard drive
    • Chat headset
    • HDMI cable
    • Microsoft Geek Squad Certified Refurbished Xbox One Console
    • Xbox One wireless controller

    Ratings & Reviews

    Overall Customer Rating:
    88% of customers would recommend this product to a friend (44 out of 50)


    All-in-one entertainment system

    Includes Xbox One console, wireless controller, 500GB hard drive, chat headset and HDMI cable.

    Xbox One console

    Access games, multiplayer action, movies, music, sports and live TV all with one device.

    500GB of storage

    Offers plenty of space for games, apps, captured gaming highlights and more.

    Powerful network

    With more than 300,000 servers delivers optimal performance to support the most demanding games.

    Kinect brings new ways to play

    Step into your game worlds and control them by waving your arms, kicking your feet and more. Motion gaming will require Kinect for Xbox One (sold separately; available Fall 2014).

    Advanced multiplayer gaming

    Allows you to plunge into epic battles, conquer the field on gameday, execute thrilling missions and more with players from around the world.

    Streaming media

    Lets you instantly access hit movies, your favorite TV shows and other content via Netflix, YouTube and more.

    Skype video chatting in high-definition

    Keeps you connected to the people who matter most with crystal-clear visuals.

    Smart Match

    Pairs you with challengers who best fit your skill level and gameplay style for the ultimate gaming experience.

    Snap content side-by-side

    So you can stay enmeshed in gameplay while enjoying a movie, viewing live TV or using your favorite apps.

    Xbox One wireless controller

    Allows you to play wherever you're most comfortable.

    Chat headset

    Delivers clear, detailed sound and lets you stay in constant communication with teammates and virtual opponents.

    Customer rating

    Rating 4.2 out of 5 stars with 50 reviews

    would recommend to a friend

    Expert rating

    Rating 4.2 out of 5 stars with 61 reviews



    Most relevant reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Love my Xbox one


      I have always loved Xbox consoles and this one is everything I need. I always trust pre-owned products from Best Buy and never have had a problem with any of them. There may be a couple scratches but you can’t notice while it’s on the shelf. It works great and my kids love watch their dvds on it. Also great while watching Netflix or amazon prime movies. Worth the price and happy I purchased it!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Don’t waste your money


      I ordered this product and payed extra money to get it shipped early. After reading most reviews, it seemed like a pretty good product. I got it plugged into my tv and it wouldn’t update. We tried multiple times and couldn’t get past that step. After looking on the internet, we figured out that it had a bug. Definitely wouldn’t recommend this product. It’s better to spend more money and buy it new rather then preowned.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Got what I expected

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I recently purchased a refurbished Xbox One for my girlfriend. I got what I expected, some minor cosmetic damage typical of consistent use. We were excited to find it was a Day One unit. My only issue with what we got is the controller was slightly disfunctional - there is some minor but noticeable drift with the left thumbstick. Overall I was happy with what we got.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great system for cheap

      • Verified PurchaserVerified Purchase

      I was looking for a product like this. Its pre owned yeah but mine is in great condition with only minor scratches. My console came with a brand new controller right from the factory and even got to my house a couple days before the delivery date, which made my weekend amazing. I recommend this product.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great console, good value

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I didn't want to spend full price for a Xbox One, looking at the pre-owned and refurbished consoles I thought they were better priced. My Xbox 360 was a refurb, it's been great. If you're looking to save a few bucks, get this used console.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      great next gen gaming console

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      i am loving the next gen graphics from my on my previously owned xboxone. it was shipped to me fast and free. The condition of the system was good with a few light scratches from normal wear. Everything is working fine. I am happy with this purchase.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Not the best console


      The Xbox one is probably one the worst consoles to have right now, I’ve owned for years now and it’s always being updated when it’s completely fine from the beginning, every game it’s lagging, for God’s sake party chat never works, if you want a console to play and have fun, get a ps4

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars


      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I read reviews before-hand so I was prepared for it not to work, but still hand hope. I got it and was so excited but it didn't work at all! You think they'd check if it worked... Apparently not.

      No, I would not recommend this to a friend

    What experts are saying

    Rating: 4.2 out of 5 stars with 61 reviews

    Click to visit alaTest website
    The analysis of all aggregated expert reviews shows that the reviewers are positive about family , design, usability and game selection. Editors have mixed opinions about portability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 95/100 = Excellent quality.
    • Expert Reviews (UK)Rating, 5 out of 5June 11, 2018
      Xbox One S review: Still the console to beat in 2018
      The Xbox One S can't match the Xbox One X for power, but for price and style it's hard to topFull Review
    • Trenholm on May 23, 2018
      Xbox One Digital TV Tuner unlocks clever Xbox One TV features for UK gamers
      This USB tuner means Xbox One owners can watch TV via their console without switching TV input, and use voice controls too.Full Review
    • Hollister on May 23, 2018
      Xbox One Anniversary Update rolls out to testers this week
      Windows apps and Cortana voice search will arrive on Xbox with this huge free update.Full Review
    • Expert Reviews (UK)Rating, 4 out of 5January 19, 2018
      Xbox One X review: Playing catchup with the PS4 Pro?
      A great console, but it's expensive – the Xbox One X has heaps of potentialFull Review
    • TechaerisTechaeris on November 21, 2017
      Xbox One X review: A worthy upgrade for both 4K and 1080p
      Our Xbox One X review sees if the Samsung QLED setup is worthy of being the official 4K TV of the X1X, as well as if it's worth upgrading for 1080p setups.Full Review
    • T3 (UK)Robert Jones on November 13, 2017
      Xbox One X review: watch the unboxing and gameplay, read our verdict, and find out if it beats the PS4 Pro
      Microsoft's 4K, HDR, Ultra HD Blu-ray-packing Xbox One X console is here, but is it worth your cash? T3 finds outFull Review
    • Recombu (UK)Rating, 5 out of 5Chris Barraclough on November 3, 2017
      Xbox One X Review: The ultimate entertainment machine?
      The spec heavy Xbox One X has finally arrived. Here's our in-depth Xbox One X review after using it as our full-time games machine & entertainment box.Full Review
    • SlashGearRating, 4.5 out of 5Chris Burns on November 3, 2017
      Xbox One X Review [UPDATE]
      Microsoft is winning the media war with Sony here in late 2017. Just as the holiday season rolls up here in 2017, it almost feels as though Microsoft's Xbox is the only competitor in their class. The PlayStation 4 Pro is already on the market, butFull Review

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