Microsoft - Surface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 4GB - 64GB SSD - Device Only - Platinum
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Description
Features
Perfectly portable
Starting at just 1.2 pounds (not including Type Cover*), and featuring a new 10.5" touchscreen display.
Your fast, everyday companion
For browsing, shopping, emails, homework and more, with battery life up to 10 hours.¹ And charge your Surface Go 2 to 80% in less than 1.5 hours.⁴
Stay connected
Includes USB-C port and headphone jack. Full HD front- and rear-facing cameras let you make crisp, clear calls to friends and family, or take and share great photos.
Get back to email or homework faster
Features Instant On when you open the Type Cover,* and find the power you need thanks to improved standby that extends battery life when you're away.
Browse, play, and binge watch
A bigger 10.5" PixelSense Display with improved 220ppi resolution, is designed to be viewed, touched, and written on.
Premium sound with clear, powerful volume
Includes built-in Dolby® Audio™, perfect for listening to music and audio books, and streaming your favorite shows.
Video calls and virtual meetings come to life
With spectacular audio and video with far-field Studio Mics, Dolby Audiosound, and HD cameras.
Laptop mode
Work Smart - Connect Surface Go Signature Type Cover* for a great typing experience when and where you need it.
Tablet mode
Just write - Take notes and complete homework directly on screen.
Studio mode
Express yourself - Adjust the built-in Kickstand to set your perfect angle for drawing, sketching and coloring with Surface Pen.* * Some accessories and software sold separately.
Seamless, safe, and secure
Sharing Surface Go 2 with your family is seamless and secure, with parent-managed screen time limits, spending control, and content filtering - plus plenty of space for photos, videos, and music.
Windows 10 Home in S Mode
Do great things with Windows 10.
Seamless activities for the whole family, securely backed up with OneDrive.
Jot down ideas, write papers, help out with homework, create and practice presentations, and keep it organized across your devices.
¹ Surface Go 2: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2.
Testing consisted of full battery discharge with a mixture of active use and modern standby.
The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications.
All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.
³ Surface Go 2 for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at an exceptional value.
If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Go 2 for Business.
⁴ Testing conducted at Microsoft in Feb 2020 using pre-production devices and Software. Tested with the inbox 24W PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings.
Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C.
What's Included
Microsoft Surface Go 2
Power Supply
Safety and warranty documents
Key Specs
- Screen Size10.5 inches
- Screen Resolution1920 x 1280
- Processor ModelIntel Pentium Gold 4425Y
- Total Storage Capacity64 gigabytes
- Operating SystemWindows 10 Home in S mode
- Voice Assistant Built-inNo
- Wireless ConnectivityBluetooth, Wi-Fi
- Battery TypeLithium-ion
- 2-in-1 DesignYes
- Security FeaturesFacial recognition
General
- Product NameSurface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 4GB - 64GB SSD - Device Only
- BrandMicrosoft
- Model NumberSTV-00001
- Model FamilyMicrosoft Surface Go
- Year of Release2020
- ColorPlatinum
- Color CategorySilver
Display
- Screen TypePixelSense
- Screen Size10.5 inches
- Screen Resolution1920 x 1280
- Stylus InputBuilt for Windows Ink (Active)
- High Dynamic Range (HDR)No
Processor
- Processor BrandIntel
- Processor ModelIntel Pentium Gold 4425Y
Storage
- Total Storage Capacity64 gigabytes
Memory
- System Memory (RAM)4 gigabytes
- Expandable Memory CompatibilitymicroSD, microSDXC
Compatibility
- Operating SystemWindows 10 Home in S mode
- Operating System CompatibilityWindows
- Voice Assistant Built-inNo
Connectivity
- Wireless ConnectivityBluetooth, Wi-Fi
- Network ConnectivityNone
- Compatible Wireless Standard(s)Wireless-A, Wireless-AC, Wireless-AX, Wireless-B, Wireless-G, Wireless-N
- Headphone JackYes
- Bluetooth Version5.0
- GPS EnabledNo
- Interface(s)3.5mm audio, Proprietary, USB Type C
- Data Plan RequiredNo
Power
- Charging Interface(s)Proprietary
- Battery Life (up to)10 hours
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Megapixels5 megapixels
- Front Facing Camera Video Resolution1080p
- Rear-Facing CameraYes
- Rear Facing Camera Megapixels8 megapixels
- Rear Facing Camera Video Resolution1080p
Features
- 2-in-1 DesignYes
- Keyboard IncludedNo
- Security FeaturesFacial recognition
- Stylus DockNone
Dimension
- Product Height6.9 inches
- Product Width9.65 inches
- Product Depth0.33 inches
- Product Weight19.2 ounces
Certifications & Listings
- EPEAT QualifiedYes
- EPEAT LevelGold
Included
- Included SoftwareMicrosoft Office 365 30-Day trial
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1 year limited for the hardware
- Manufacturer's Warranty - Labor1 year
Other
- UPC889842593549
Customer reviews
Rating 4.5 out of 5 stars with 811 reviews
(811 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed something he could use for business needs. He's not computer savvy but it works great for him.
I would recommend this to a friend- Pros mentioned:Portable
Rated 5 out of 5 stars
Life saver !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands-down this is the smallest most fastest ipad/ laptop that I could connect anywhere to so that I can work from anywhere. I can download any software for me to do payroll from anywhere ! For vacations it is easy to pack in my purse because it’s very thin and compact and small very well worth your money. No over heat it lasts days without being charged. Worth every penny !
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Francis – It's great to hear that Surface Go 2 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Perfect option for on the “Go” usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in a while. I was debating on the Surface Go 2 versus Net Books and I’m glad I chose to go with this beauty. Once I took it off S mode it worked just as a laptop. Taking it off the unwanted S mode to many user was extremely easy to do so. Since I’ve had zero issues on downloading apps and been able to use a Military CAC reader for my travels and at home usage.
I would recommend this to a friendRated 4 out of 5 stars
Good Product - Surface Pro Go 2
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this item. I only buy apple but had to have Microsoft 10 for a software I use at my work and I have had no complaints with the touch screen quality speed, battery life etc. I was pleasantly surprised … Wish it came with keyboard though
I would recommend this to a friendRated 4 out of 5 stars
Speach Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought to use as a speach machine. " Snap Core First " by Tobiidynavox. We had a hard time getting it loaded and setup because there was some kind of preloaded program stopping it. Had to download a program giving Tobiidynavox Tech access so she could go through things and get it working. This is all it will be used for. Best Buy did not have a carry case with a handle for it. Have to buy one else where. The program is working good now.
I would recommend this to a friend- Pros mentioned:Portable
Rated 5 out of 5 stars
Nice and slim!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well fast and compact. Its also pretty cheap for the quality i believe. I love it.
I would recommend this to a friend Rated 5 out of 5 stars
Love watching tv on mine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to watch tv on or do anything on I love it!! It’s by far my favorite device I’ve owned.
I would recommend this to a friendRated 1 out of 5 stars
Windows 10 S will not let you install software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. YOU CANNOT INSTALL ANY THIRD PARTY SOFTWARE. Windows 10 S is not a normal Windows Operating system. I saw "Windows" and just assumed this Surface Go would work like every other Windows computer I have owned. This is not the case. Windows 10 S is NOT normal Windows. This includes other browsers and EVEN TITLES from Microsoft themselves. Windows Journal from Microsoft.com will not install from their website. Only an upgrade to Windows PRO is the only answer. QUOTE FROM MICROSOFT Website My Windows 10 S PC won't install some apps. Is that normal? If you have a Windows 10 PC running Windows 10 S (such as a Surface Laptop), you may notice that it won't install apps from outside the Microsoft Store. Don't worry—that's the way we designed it. By exclusively running apps from the Microsoft Store, Windows 10 S helps keep your PC running fast and secure and provides peace of mind by removing the risks that come with downloading apps from other places.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi - Windows 10 may be switched out of S mode, however doing so is permanent. For more information on how to do this, please go here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307
What experts are saying
Q: Questiondoes it come with the pen?
Asked by gav.
- A:Answer All it comes with is a charger and the tablet. Every microsoft accessory seems to come in $50's.....50 for this,.....100 for that......150 for that. You can find much better value in similar products with the same specs but cost way less.
Answered by BrianE
Q: QuestionIs the keyboard included?
Asked by Keyboard.
- A:Answer This Surface Go 2 does not include a keyboard. If you're interested in getting one, we suggest checking out Surface Go Signature Type Cover here: https://www.bestbuy.com/site/microsoft-surface-go-signature-type-cover-poppy-red/6408852.p?skuId=6408852.
Answered by MicrosoftOutreachTeam
Q: QuestionDoes it have a USB port? Do they make flash drives specifically for it?
Asked by Katie.
- A:Answer Surface Go 2 has one USB-C port. It can connect to a standard USB flash drive if you use a USB-C to USB-A adapter.
Answered by MicrosoftOutreachTeam
Q: QuestionTo Brian E. : Thank you for the answer to my question. I have another. Where would I find instructions showing how to take the Surface Go2 out of S mode? If I do that is it possible to go back to S mode? Would I then lose iTunes? Thanks so much.
Asked by Anonymous.
- A:Answer Great question! Switching out of S mode is one-way. If you switch out of S mode, you'll need to keep using the standard version of Windows 10. If you're interested in learning how to take Surface Go 2 out of S mode you can do so here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.
Answered by MicrosoftOutreachTeam
Q: QuestionCan you install microsoft office on this or is it included?
Asked by Jon.
- A:Answer It does not come installed, but it can be installed, just as on any other Microsoft product. The Surface GO2 does come with the standard 30 day 'teaser'.
Answered by NoNeedforBigTechPolitics
Q: QuestionDoes the Surface go 2 outer dimensions match that of the original Surface go, because I want to buy a case for my new Go 2 but there are none available yet or for at least the one I want is for the first one, can it fit older cases?
Asked by DAngelo.
- A:Answer Great question! The dimensions for Surface Go 2 are 9.65” x 6.9” x 0.33” which are the same for the original Surface Go.
Answered by MicrosoftOutreachTeam
Q: QuestionWhat do you do when the screen doesn’t come on but backlight for the keys does
Asked by Scout.
- A:Answer We're sorry to hear you're experiencing difficulties with your Surface Go 2. Our support team is eager and available to help, please feel free to reach out to them here: https://aka.ms/AA4rbq6.
Answered by MicrosoftOutreachTeam
Q: QuestionIs a mouse or pencil required to use as a tablet? Or does a keyboard appear on the tablet screen?
Asked by Fran.
- A:Answer There is an option in the task bar to select the keyboard on the touch screen. When you click in a typing space, it might not always appear, so you would have to tap the little icon in the bottom right hand corner for it to appear. I have both a pen and a keyboard for the ease of use, however.
Answered by Jazzy