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Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation) - Platinum

Go beyond the traditional laptop. Backed by the best of Microsoft, including Windows* and Surface Arc Mouse, Surface Laptop complements your style with a natural typing experience enhanced by our Signature Alcantara® fabric-covered keyboard. Thin, light, and powerful, it fits easily in your bag. Surface Laptop is designed for Windows 10 S* streamlined for security and superior performance. Enjoy the Windows you know, Microsoft-verified apps delivered via the Windows Store, and the convenience of the cloud.

Laptop Buying Guide
$1,149.00
Or
$95.75Per month See Disclaimer 1
suggested payments with 12-Month Financing
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    Overview

    What's Included


    • Microsoft Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse

    Ratings & Reviews


    Overall Customer Rating:
    90% of customers would recommend this product to a friend (131 out of 146)

    Included Free


    Internet Security  (3-Device) (6 Month Subscription) - Android|Mac|Windows|iOS [Digital]
    Internet Security (3-Device) (6 Month Subscription) - Android|Mac|Windows|iOS [Digital]
    Software to protect up to three devices - any combination of PCs, Macs and Android, iOS and Windows tablets and mobile phones that defends against viruses, malware, phishing attacks and other online threats. Includes identity protection and parental controls.

    Features


    • Intel 7th Generation Core i5

    The Best of Windows and Office

    Comes with Windows 10 S and is backed by the best of Microsoft — OneDrive included to keep your content safe in the cloud

    Beautifully designed and crafted

    Open effortlessly with one hand and feel the luxurious touch of our Signature Alcantara® keyboard. Discover a new level of typing comfort on the soft palm rest, responsive keyboard, and large trackpad.

    The perfect balance of portability and performance

    Weighs 2.76lbs. and measures 0.56" thin. Surface Laptop fits easily in your bag and is designed for a life on the go. You’ll never be weighed down.

    7th Gen Intel® Core™ Processor

    Breeze through tasks with a 7th-generation Intel® Core™ processor

    A stunning screen that responds to your touch

    Razor-B7sharp resolution for photographs, videos, and presentations — on the vibrant 13.5” PixelSense™ Display with touchscreen.

    Durable Corning® Gorilla® Glass 3 helps protect your laptop screen.

    Dolby® Audio Speakers

    Invisible Omnisonic Speakers provide immersive Dolby® Audio™ Premium sound that comes directly from the keyboard, with no added bulk or grills

    Log-in with a smile

    With Windows Hello, you are the password. It can even remember multiple faces for different accounts.

    Slim, light, and ready to travel

    Ultra-slim and lightweight, Surface Arc Mouse goes anywhere without the weight or bulk of traditional mice. Comes with Surface Arc Mouse which connects wirelessly to your Surface device via Bluetooth.

    Our most innovative design, refined

    Snap the Surface Arc Mouse into its curved position to power up. Snap again to flatten and power down.

    Intuitive interactions

    Innovative full scroll plane lets you scroll both vertically and horizontally with Surace Arc Mouse. Enjoy precise tracking, with optimized left and right click.

    Beautifully crafted

    Smooth and elegantly crafted, Surface Arc Mouse sits comfortably in your hand.

    *Windows 10 S works exclusively with Microsoft-verified apps from the Windows Store. Some accessories compatible with Windows 10 may not work.

    Certain default settings, features, and apps cannot be changed. Easily and affordably switch to Windows 10 Pro at any time. Learn more at Microsoft.com/Windows10S.


    Customer rating

    Rating 4.5 out of 5 stars with 146 reviews

    90%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Great laptop

      Posted
      Cameron
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Got a great deal on the surface laptop and have been nothing but happy with it. Had originally considered switching to a Chromebook for the speed and simplicity, but was convinced to stick with Windows for the time being as I was still in college at the time and needed office. Overall, getting widows 10S on this device has been a fantastic alternative to a Chromebook while still getting the best of windows. Keep in mind 10S isn't for everyone, and if you're planning to upgrade to 10 pro straight out of the box, you should probably consider another device with more RAM and perhaps an i7 instead of the i5 in this. It runs great on 10S, but I can see it struggling if you loaded a lot of software and programs running in the background.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi Cameron,

        Thanks for leaving such thoughtful feedback for the community. We loved reading about your experience so far with the Surface Laptop, and we are delighted to know that you are happy with your purchase! This device is great for college students, having all the simplicity of a lightweight laptop, while still demonstrating powerful performance running Windows 10, as well as the Microsoft Office Suite. We're so glad you're loving the Surface Laptop.

        Welcome to the Surface family!

        Cheers,

        Jessica
        Surface Customer Care Microsoft

    • Rating: 4 out of 5 stars

      Second Surface Pro is a great unit

      Posted
      WOCSalesman
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      First unit was to be determined defective after 6 hours and a return trip to BB to replace. Very frustrating. The exchange was smooth and fast, just your time and travel. Second unit, after installation went smoother for office 365, there were still glitches. After 10 hours of research, trying out different solutions, finally having an IT expert research, Found out that there is an INTERENAL SWITH YOU MUST CHANGE TO TAKE THE SURFACE FROM "S" STANDARD FACTORY OPERATION TO "PRO". Please note there is little anyone,( BB Geeks, on line support, IT Techs) knows of the change. Now I can add programs and applications to fit my business with out any GOOGLE and MICROSOFT ROADBLOCKS. End result excellent unit. To get to that point was a very frustrated 20 plus hours of trouble shooting, calling, travel.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hello,

        We appreciate your honest feedback in regards to your Surface Laptop experience. While we're glad to hear that your second unit has been much better, we want to help you out, if you'd still like assistance. Please reach out to our team at SurfaceCustomerCare@microsoft.com, and we can talk more in-depth.

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      Surface laptop... impressive

      Posted
      Paul
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Christmas present for my son who is a senior in HS and looking at colleges. This will replace his 4 year old basic laptop. He has downloaded Steam and another streaming game app on the surface. Not a gaming laptop, but he says it works fine. I sat down with it and was impressed with the design. It feels solid. The screen looks amazing and is a touch screen. Came with Arc touch mouse and I like it a lot. When the Arc mouse is flat it is off and when you bend/curve it it turns on. I am a fan of the keyboard as it is like my SP3 keyboard with alcantara fabric on it instead of a hard plastic. Amazing it is so thin,light and well built. First thing I asked him to do was upgrade to Windows 10 as it is free until the end of the year. Only problem, Now my daughter wants a surface laptop.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi Paul,

        Thank you for reviewing your Surface Laptop! We're so happy to hear that your son has been enjoying his device. it sounds like it will be the perfect device to lead him into applying to colleges, and taking notes in lectures.

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 3 out of 5 stars

      Good laptop. Well made. Premium price

      Posted
      jeopcon69
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Purchased primarily because BB was offering a steep discount-$225 off. This is an i5, 4GBRAM and 128SSD. I use this as my field laptop so large storage is not an issue. It does run Win10 surprisingly well on 4GB. It's best attribute is the beautiful screen (the best I've seen in the $700-800 range. Keyboard is comfortable and the trackpad is as good as a Mac's. Lacks ports but an inexpensive hub solved that problem. Win10S is a joke so I was happy they offered a free upgrade to Win 10 Pro. I took advantage of that right away. It's well made with quality materials. You just pay a premium for that. Hopefully it proves to be as durable as it is beautiful.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        We appreciate you taking the time to provide us some insight on where you think we can improve the Surface Laptop! While we're sorry that you weren't blown away by your device, we do appreciate the input, and will be forwarding it along to our team.

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      On the Surface

      Posted
      Maddoxx
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I bought a Microsoft Surface Laptop for a real good deal! Laptop is phenomenal. It's great for casual use. I like to write and blog, so this is perfect. Also great for school, writing papers or just surfing the web. Not great for gaming or media heavy activity. This laptop was perfect for me. IT was unfortunate however that there wasn't another color! I was forced to stay with the generic gray/silver color. An alternative color provided twice as much internal upgrades than I needed, and costed at least $400 more. Didn't need all that power anyways >_>. It's overall a great laptop. It's a bit small but I got used to it. Mind you, I'm coming from a 15" Toshiba Satellite. Definitely a big change! Laptop fits great in my satchel.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        Thank you for taking the time to tell us about your experience with your Surface Laptop! We're glad to hear that you caught a great deal on your device, and that it's been the perfect fir for your needs!

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 3 out of 5 stars

      Closed System

      Posted
      Gnosos
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Walked into the store today to pick out a laptop for my wife. Salesman convinced us to buy this one. Got it home and started reading about it, and the first thing I learned is that this comes with Windows 10 S. If you're not familiar with this, it restricts you to using software from Microsoft's store. So if you use open-source apps like Thunderbird, Firefox, LibreOffice, etc., or even apps vendors don't sell through the store, you're almost out of luck. "Almost" because apparently you can upgrade to Windows 10 Pro for free until the end of the year. Still, I really don't like the idea of having to replace the OS of a brand new computer before even using it. Buyer beware. I may have more comments as we have more experience with the machine.

      No, I would not recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        Thank you for taking the time to leave a review on your wife's Surface Laptop. The free Windows 10 Pro update really will make a difference on your experience if you and your wife are not liking Windows 10 S. If you have any questions or need any assistance at all, please let us know! You can reach out to us at SurfaceCustomerCare@microsoft.com.

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      Awesome sauce

      Posted
      Koonic
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I bought this when it was on a steep discount and I couldn't be happier. I bought it for my writing as I am wanting to start writing novels and it is so lightweight I can take it anywhere. Down side (which I was aware before buying) is that due to the processor speed, opening files/folders and such can lag a little and take a few seconds to finally open. But once open it's great! Also, the arc mouse is kinda meh. Sometimes when I want to right click to bring up the menu, I have to dang near press down on the far side of the mouse at the edge. And even that doesn't work sometimes.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hello,

        We appreciate that you took a little time out of your day to leave a review, and fill us in on your experience! We're happy that you found it as a great fit for working on your writing, and a novel! We've passed all your feedback along to our team, and are here at SurfaceCustomerCaree@microsoft.com, if you'd like us to help you troubleshoot the lagging and Arc Mouse issues.

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      A very cool laptop

      Posted
      NosMoKing
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The laptop is very light and easy to use. The touch screen feels natural and switching between the mouse pad and the touch screen is very intuitive. Battery life has been very good for casual use. I have yet to see what it like under heavy use. I use it primarily for email and web surfing. I considered the Apple Air but the Surface's touch screen and screen resolution sold me. I got the base model, but the performance has been great. I have yet to use the external mouse so I can't say much about it except I have not needed it yet.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        Thank you for taking the time out of your day to review the Surface Laptop! We are so happy to hear that you have been enjoying the seamless transition between the touch screen and mouse pad, and that you're loving the screen and resolution!

        Kindly,

        Victoria
        Surface Customer Care Microsoft




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