
Customers frequently mention the Surface Pro's ease of use, touchscreen functionality, and lightweight design as significant advantages. Its portability and decent battery life are also frequently praised. However, some users express concerns about the limited RAM in the base model. A few also find the kickstand design to be less than ideal.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I originally purchased the Surface Pro for college use. It is light weight, has great portability, fantastic build quality and amazing battery life. It also has decent performance and does everything I need it to do. The display is amazing and it also boots up fast allowing it to be ready to use within seconds. My only complaint is that it does have it’s laggy moments causing the experience to not be as smooth as I’d like it to be. This is very noticeable on websites and programs that are more cpu intensive. The intel core M3 and 4GB of RAM are most definitely the reason for this. It is by no means unbearable, but it is noticeable. If you’re looking for high performance the intel core M3 version is not for you. If you are looking for a device to access the web, check emails, use Microsoft Office Apps (Word, Excel PowerPoint, etc.) and other basic tasks, than this computer is perfect for you. I find it absolutely perfect for my college use, but if you need something with a bit more performance and want an overall smoother experience, I recommend upgrading to at least the i3 model or a model with 8 GB of ram.
Posted by rjo21
I've been using the Surface for 9 months now and am really happy with it. Pros: It's quick, versatile, easy to use, and does everything I need it to do, really well. I use it primarily for my online graduate program. I'm a big fan of the keyboard and variable positioning of the tablet. Very portable and strong battery life. Cons: Lack of multi-tasking capabilities when using it as a tablet. I rarely use the tablet without the keyboard- you can't have more than one screen up at a time, which I am always doing. No easy way to switch between front-facing and rear-facing camera when using it within a program (skype, FB messenger, etc). I needed to go into the settings and manually deactivate the rear-facing-- don't start a conference call without figuring this out first. I have an iMac, and bought the Surface to replace my aging Chromebook and MacBook Pro. It's been a good replacement and middle ground between the two of those. Not easily comparable to the web-based Chromebook (the Surface is 5x as expensive but opens up all opportunities that require a hard drive). I like the Mac OS and Chrome OS software; Windows 10 hasn't disappointed me, just a different feel. And naturally half the cost (plus) of a Macbook, but, nobody buys Macbooks for their affordability. All in all, I'd make the same decision again and go with the Surface Pro. It's treated me well and been a trusty go-to device.
Posted by rescuethepibbles
Overall, I love it. It’s surprisingly quick and powerful, and can keep up with laptops. Easy to use for work and school, but the battery life isn’t great. The Surface Pro is light, portable, and with the type cover it can be a great hybrid laptop/tablet. The touchscreen is fantastic, and it’s awesome to use with the Surface Pen. My biggest complaint was that the kickstand was a lot more annoying than I expected, and it was somewhat of a challenge to get a good camera angle for Zoom/Microsoft Teams calls.
Posted by Student